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IndyMike - I deleted the one device, did the factory reset and then rebuilt the program. Success! It works as expected. Thanks for sharing your time and knowledge. It is greatly appreciated.

Both switches are on/off only. Not dimmers. Both are brand new. The switch that communicates is in a gang box with another on/off switch. The shower fan that does not communicate is in a box with 2 dimmers and a standard non-smart on/off switch. All two fan switches are within 15 ft of each other.

All of the switches are brand new dual band devices. I have no problems with other switches in this location or other places when the fans are running. I have taken steps to attempt to manage noise elsewhere such as connecting Eisy via Ethernet to the router and using a power line noise device on my UPS battery backup. I am not an electrical expert - is there any device that I could consider to suppress noise on the fans?

Here is the program for the missing switch MBR Shower Fan - [ID 0012][Parent 0019] If 'MBR Shower Fan' is switched On Then Wait 15 minutes Set 'MBR Shower Fan' Fast Off Else - No Actions - (To add one, press 'Action') Your request logs and files are below. Thanks for your help. PS: I was wondering if you could share what resources you have used to learn this type of information. I would dearly like to know more about the Eisy and the tools that are available. IoX Links Table.v5.8.4__Sat 2025.02.08 04.09.12 PM.xml Device Links Table.v5.8.4__Sat 2025.02.08 04.09.22 PM.xml ISY-Events-Log.v5.8.4__Sat 2025.02.08 04.10.52 PM.txt

Geddy - The led did not blink red on any cycle. The event log is attached. I only posted 1 program as an example. The other program is a duplicate with only the device name changed. My use of the term "status" is the on/off condition as shown on the admin console for each device. Regarding the summary. I enabled the program and saved the changed. I then turned on each fan switch. One of then showed an event in the summary. The other has no event recorded. ISY-Events-Log.v5.8.4__Fri 2025.02.07 02.39.43 PM.txt

Guy - all of the switches are brand new, dual band. No other switches are affected when the fan is running.

I have approx 30 Insteon devices in my home. I am finding that the communication to/from some devices is erratic. For example in one bathroom I have 4 dimmer switches and 3 on/off switches. The adjacent bedroom has 2 outlets and 1 dimmer. Two of the on/off switches are connected to ceiling fans. They are erratic in communicating their status to the Eisy. I can manually turn on the switch and the Eisy will indicate that the switch is off. Each switch is supposed to trigger a program that starts a timer to shutoff the fan after 15 minutes. However, since the status remains "off" on the Eisy, the program does not run. I have another on/off switch in the bathroom which operates on a program to turn on/off at a specific time each day. That program runs accurately 100% of the time. Any suggestions on how to improve the performance of the on/off switches connected to the ceiling fans? MBR Toilet Fan - [ID 0013][Parent 0019] If 'MBR Toilet Fan' is switched On Then Wait 15 minutes Set 'MBR Toilet Fan' Off Else - No Actions - (To add one, press 'Action')

My Eisy is currently connected to the wifi without a wired connection. Is there any issue if I use a Ethernet cable to connect directly to my router via the port to the right side of the power connection? Any changes needed on the Eisy?

I too have been seeing the same problem over the past couple of weeks. It is always in short duration. My ISP is showing no outages. I do not see the same problem on other devices. For example, I was accessing the Eisy via the UD portal on my desktop. The app indicated that the Eisy was offline, however, I was able to access other web sites during the "outage". Also I stream tv and there was no interruption.

Paul - thank you. As you state, I turned the scene on/off and the lights perform as programmed. I did the same for the other bathrooms and all is ok. I have deleted the programs and now operate only with a scene. Thanks to you and everyone who contributed.

Guy - I deleted the scene, enabled the program and performed "Run Then" as suggested. The lights came on per the program instructions. Next step? Thanks Just another comment regarding the change in my Eisy yesterday. I had linked Google and Alexa to switches in three different rooms. Both Google and Alexa lost their links to the Eisy.

I will respond to the above with the oldest message first. Guy - the admin console accurately reflects the status of the devices. I performed an on/off at the switch and the console indicated the correct status. Paul - I disabled the program, save the change, then wrote a scene with the 3 devices as a controller. When I selected the ceiling light "on" from the console, no other light turned on. Apostolakisl - the program does not indicate any run time. Geddy - thanks for the instruction on how to properly post a program. I appreciate the advice and will remember it. The current situation has everything to do with my post yesterday. Something happened with my Eisy. The above program was working yesterday in 3 bathrooms. I have the same program for all 3 rooms. During the day all of these programs lost their function in the same exact manner. In addition, the on level on the dimmer switches (ceiling and mirror) all defaulted to 100%. Beyond the above program I have a program for outside lights and it lost part of its function. I attempted to recover the issue by manually doing a restore on each device, resetting the on levels, etc. I could not resolve the program issues so I then tried to restore the IoX. I kept making the same mistake of not selecting the most recent IoX backup until you trigger some sense into me. I then properly selected the latest IoX backup, which is what I am working from. At the time I made the backup all of my devices and programs were operating as designed. ALL - So the current status is - - the "bathroom" light program is not functional. - the scene created with all 3 switches as controllers was created and tested for 1 bathroom. The scene operates (faulty) similar to the program. - other programs such as an outdoor light program lost some function yesterday when the light program became faulty. - I have tried to restore devices and still can't operate the program - The IoX was restored with a known good program. All help is greatly appreciated. Your comments for improvements are also appreciated.

I have this program and it does not run. It is enabled. When I turned "on" any one of the lights, the other lights do not respond. The program summary page indicates that the program has not run. I also have a companion program for turning "off" the lights and it also will not run. Suggestions appreciated. Eisy, Insteon.

I have a program that turns on a group of lights. If "A" is on or "B' is on or "C" is on Then turn A on turn B on turn C on The program was working without issues until today when a switch would not trigger any other switch. I did a restore on each switch and could not resolve the issue. I disabled, then enabled the program with a "save changes" with each change. Nothing was resolved. I then did a restore IoX. Ugh. The IoX backup that was restored is not my latest backup. In addition, I have an on/off outlet and a on/off dimmer outlet. I can't establish communication with either. I have tried to manually set the devices into linking mode but can't communicate with them. (green light blinks rapidly) Questions: 1. How can I select which backup is used for the restore? 2. Any idea what may have caused the loss of links in the program? 3. Any suggestions on establishing communication with the outlets? Thanks

Thanks to everyone who responded. I bought my first ISY in 2011 and I have performed no programming in 8-10 years as the system worked just fine. Even the exchange to a new ISY was a no brainer. Now I am in a new house with a new Eisy and all new devices, rooms, etc. so I am trying to navigate the setup from my ancient memory and as it appears, from ancient documentation. My primary challenge has been scenes. As noted above, the process has changed and there appears to be no updated documentation that is kept in one location. I don't know where to point the finger as Insteon doesn't sell the Eisy and UD does not sell Insteon. Insteon is willing to answer support questions, however, that process doesn't facilitate timely responses and follow up questions. My conclusion is to again say "Thank you", to all of you on the forum who spend the time to provide help.