Illusion

aLf, I have already experienced the staggering customer service this company provides. I do not think Michel ever got my PMs. That is one of several of my forum issues. Rather than bothering him via email, I just thought I would throw a post out there, hoping someone would know where I should go. I thought there would be a forum topic for forum suggestions, troubleshooting and the like, but I sure was not able to find it. I have enjoyed many of your posts. I look forward to being part of this community. You guys are all smarter than me, but I will try to keep up. Sloop's posts crack me up!

Okay, new guy here. First let me say that I have read about 1500 posts. In one way or another you have already kinda answered these questions, but I think I need a direct answer. (I fully intend on reading every single post, but I am itching to really get started with my isy) 1. In release 2.6 (ISY-26) there is no way to look at a link table for a device, right? I have a Mac and have tried using Indigo with a PLC to import the link tables, but that has not been going too well for me. I think it corrupts them when ever I do that. Indigo tries to add the PLC to the link database, and I loose all my scene fade times. I end up doing a device restore from the isy to correct it. Plus, I know that the link table is incomplete, as Indigo does not show the links from the PLC to the device. 2. This brings me to my next question. How best to start fresh? I had Indigo first, and set up all kinds of scenes and timers. Then I put most of the devices in the isy using the spider and keep links. Well, I am not real sure what links are in there. I know that there are links between the devices and the PLC because Indigo can show me the traffic in its live log window. I am worried that I have created a mess and I think the best thing to do is just start fresh with the isy and abandoned Indigo. I will sorely miss having a live log of all activity. That said, I am a little confused. How do I go about this. Do I need to factory reset the devices, or do I just remove them from the isy and re-add them using option 1 and do not spider the network, repeating this for each device? I have read mention of both. What will really clean the link tables out for me? 3. On a side note: I have read about programing a remotelinc by putting it into programming mode using bright/dim or maybe it was all on/all off. When I programmed my RTL using Indigo I just woke it up by hitting any button. Worked great. Do we need to enter programming mode for isy to set it up?

Where do we communicate concerns and questions regarding the forum itself? I have tried PMing Michel, but I think that is one of the problems I am having. I know that this is probably not the right place for this question, but Q & A seemed like the best topic choice available.