JSP0511

i think i'm mostly using mobilinc because i have for 6-7 years now and thats what i'm used to. i too only use it for a few clicks here and there, def not as much as i used to especially with google homes all over the house. it seems like now that i've updated everything and figured out other issues that everything is working as expected. if i run into more problems i'll look to make a switch. it seems like with this type of technology, what didn't work yesterday, may work today but if not maybe tomorrow so always a good idea to revisit solutions i've tried in the past. when the portal was new, i remember having issues getting mobilinc to work, couldn't been an error on my end but was pointed in a direction that got everything to work together and thats where i am at this point lol.

the main reason i stayed with mobilinc was because of the phone app. I set it up a year ago and I don't recall there being an app on the universal device side that was as good. what app do you use if you don't mind me asking?

ISY has a static IP. From all of the resetting and rebooting, it all seems to be working. I also went and deactivated the ISY Portal module and now all of my spoken words seems to be working where as before, only some of them would work. Not sure how it reactivated itself.

Should I/Can I ditch the mobilinc module at this point? It's a year later and I can't honestly remember why I preferred mobilinc over ISY portal but assume I liked the mobilinc app without a similar/better option. Any thoughts or suggestions?

Everything appears to be configured correctly, but your ISY does not appear to be online. If it does not come online after 2-3 minutes, you may try the following: In the admin console, client on Help | Manage modules to refresh the portal module on ISY. Reboot your ISY. Reboot your router. In ISY Portal, on the ISY tab, click refresh a few times. Did this and it didn't work. I then deleted and re-added the ISY to the portal again and now get: In order to use your ISY on ISY portal, please make sure to: Wait for the ISY to come online on ISY portal. In the ISY list, you can click refresh to update the online status In the Admin Console, click on Configuration | Portal tab, and approve the access request for this account You are done! No matter how many times i hit refresh, nothing. There is also no request in the portals tab within configuration. Lastly, when I hover over the radio button next to the ISY in portal, it says offline since monday december 16th which I'm assuming was last year, the 16th was on a monday. Also shows last firmware at 4.7.3 at that time. Actual current firmware is 5.3 Is it possible that at some point I disabled ISY portal and polyglot cloud in favor of mobilinc for some reason? EDIT: I see that I installed the mobilinc connect module Monday December 16th! lol I do recall having an issue with mobilinc not working and being told not to use ISY portal but I do not recall deactivating anything. I see the green deactivate button next to all of the modules but i have no indication that any module is indeed deactivated.

any thoughts on why polyglot cloud or ISY Portal no longer see the ISY as connected?

ok hold the phone now it's working. I am able to set colors, brightness etc from the admin console. I am going to attempt to make a scene and organize the hue devices like I meant to months ago. I still don't know why the ISY internet access can't be enabled....

oh damn, you're good. Yes you are correct. I must have set that up before I got the polyisy, correct? it's been a while. If true, there's a good chance i set the polyisy up, got the hue devices to appear in the admin console then walked away without ever setting up proper scenes. I do recall getting the led strips to turn on from the admin console though. I was able to change the color, brightness etc. Months later, it's no longer allowing me to do so. So to recap: network resource setup still works I may have never created a scene which is why I don't see one internet access is disabled as far as I can see in admin console and can't seem to enable it, unsure if related or cause of hue issue

I am rebooting now and will give the ISY a few minutes to boot up before plugging polyisy back in. On a side note, through all of this the one program I have enabled is still working. When i press the B button on a 6button insteon switch, it still turns the hue led strips on through the scene I can't locate in admin console but within admin console, when i click "on" on one of the hue devices, it does not turn on.

I'm very rusty with this. Where/how can I check the nodeserver? As far as I can tell, every other Scene I've created is showing in the admin console. The one and only scene that included a hue device is not present. EDIT: I have another post explaining that I cannot enable internet on my ISY and thus, the polyglot cloud cannot connect to the ISY. I'm wondering if the problems are related.

My firmware is 5.3. I use the newest launcher and when I get into the admin console, UI says 5.3 as well.

Hello, I set up the Hue Bridge back when I first received my polyisy and was able to turn the hue lights on from the admin console as well as create a scene where I use an insteon button to turn on two Hue led strips. Months later now, I'm trying to make changes to programs and scenes but although I see the Hue devices, I cannot turn them on from the admin console. Even more strange, though my Scene still works when I click the physical button, the Scene itself is no where to be found in the admin console on the left hand side. I've unplugged both my ISY and Polyisy with no changes. I recently updated ISY to 5.3, to the newest admin console and Java as well. Thoughts?

Hi, MY ISY not showing connected when logging into Polyglot Cloud or ISY Portal. I am able to control the ISY through Mobilinc as well as through the admin portal. It is definitely connected to the internet and I don't know what to do at this point. I've already unplugged the unit a few times with no change. EDIT: I'd like to add that when I click on "about" in the admin console, Internet Access id "disabled". When i choose to enable it, i get an error that it cannot be enabled. also, in telnet, my dispatcher url is http://dispatcher.mobilincconnect.com/ and I don't know what that means or if it's good or bad

I wanted to jump in and add that I had the same exact problem and before I tried resetting everything I searched and found this thread. Changing the power supply fixed the issue. Thanks for posting this!

Ha I caught it and tried to delete before you read it. Looks like all working now. Thank you for working through this with me. Sent from my iPhone using Tapatalk