Solutions
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Techman's post in How do I know if v6 upgrade is complete? was marked as the answerIn the admin console you should have had a popup window telling you the the update completed.
Now when you login from the IoX Launcher your user name will be your email addres and the password is your portal password
Your config file confirms the update is installed
It's best to reboot the eisy then clear your java cache, be sure to check all 3 boxes, and download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp
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Techman's post in Cable to connect 2413S to eisy? was marked as the answerThe eisy uses a USB port rather than a serial port to interface with the PLM. You'll need a USB to Serial converter cable
Serial PLM Kit - Universal Devices
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Techman's post in Not Found error when launcher starts - Java Symbol? was marked as the answerAfter updating did you clear your java cache, checking all 3 boxes, then download the IoX Launcher from here:
https://isy.universal-devices.com/start.jnlp
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Techman's post in Upgrade to 5.9.1 from 5.8.4 on Polisy was marked as the answerIf you click on upgrade packages it will update your polisy to the latest available package for the polisy
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Techman's post in ZOOZ ZSE50 Siren & Chime was marked as the answerAny zwave device that's zwave certified should work with the eisy. I have numerous Zooz devices and they are all compatible with the eisy.
The ZSE50 is zwave certified.
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Techman's post in Keypadlinc Programing was marked as the answer@MTellevik
To simplify things, why not have the away button on and lit when you're away, and when you're home the away button is off and unlit.
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Techman's post in config file retrieve from polisy was marked as the answerTry this
https://polisy.local:8443/WEB/sysconfig.txt
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Techman's post in locked out from the admin console after upgrade was marked as the answerOpen your admin console and click on the add button.
Create a new entry https:// (your eisy ip address):8443/desc
Going forward you'll need to access the eisy using this entry. This is due to a recent change in the UI
Using admin console - Can't connect/LIB_ERRORS-403 - eisy - Universal Devices Forum
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Techman's post in lox Finder was marked as the answerYou should update java, current version is 1.8.0_451-b10
After java is updated clear your java cache, be sure to check all 3 boxes, then download the current version of the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp
Be sure to exactly follow the migration procedure:
Eisy:User Guide - Universal Devices, Inc. Wiki
Before migration run the "update packages" on the eisy. It could take up to 30 minutes for the update. You'll get a popup window with a notice to reboot when the update is complete
Also, prior to the migration run backup on your ISY9984
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Techman's post in Remotec BW8510US was marked as the answerI noticed you have pending writes to ZY107 and ZY105. Are those your BW8510US? If so, put them into the linking mode, one at a time, and right click on the device and click on write updates.
Being that Zwave devices are designed to work with various controllers, the names on its node may not reflect its actual purpose. You might also end up with nodes that you don't need in which case you can create a folder and move them into the folder in order to clean up your device tree.
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Techman's post in Upgraded 5.9.1_18. No URL to click in GUI was marked as the answerThe firmware versions you're showing are not the latest versions, once you get the access issue cleared up you should update your packages again as it's possible your update didn't complete.
Are you on a Mac or a PC?
If you're using a VPN disable it.
Clear your Java cache again, be sure to check all 3 boxes, then download the IoX Launcher from here:
https://isy.universal-devices.com/start.jnlp
Also remove power from the eisy for 30 seconds and then allow it to reboot
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Techman's post in Unable to Run Start.jnlp was marked as the answerTry rebooting your computer, then clear your java cache amd download the launcher again
https://isy.universal-devices.com/start.jnlp
If that doesn't work then it's possible your firewall is blocking the launcher application. Take a look at these two links.
Universal Devices, Inc. Wiki
Universal Devices, Inc. Wiki
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Techman's post in Adding 2843-222 Open/Close Sensor to EISY was marked as the answerYou really only need the two nodes, open and heartbeat. If the sensor isn't open then it's closed. However, in the eisy if you look at the options for the open close sensor you'll see the option for the close node (2 nodes).
It's also possible that insteon, in the current sensor firmware, eliminated the close node.
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Techman's post in What steps to do a clean EISY Install? was marked as the answer@GDavis01
Factory reset PLM
Remove PLM from power, hold down the set button and continue to hold down the set button after plugging in, the PLM will beep, hold the set button in until the beeping stops
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Factory Reset EISY
Click the button ten (10) times
Please wait 5-10 minutes after factory reset before attempting to reconnect to system. If System is not found by IoX Launcher after the wait period please reboot system by clicking the button five (5) times and waiting two minutes for system to come online.
Note: after a factory reset the user name and password reverts to admin/admin
After you reset the EISY log in from the admin console and run update packages, don't touch anything until the update completes and you see a notice to reboot.
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Techman's post in Removing Device From Folders Prior To Using Replace was marked as the answer@johnjces
If the keypad itself is located in a subfolder in your device tree you'll need to move it out of the subfolder. No need to touch any of your scenes.
Sounds like the triac in the KPL got fried. Be sure to fix the light socket before you replace the KPL. After the replacement do a EISY backup
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Techman's post in AC won't launch from Iox Launcher. Win 11 was marked as the answer@TriLife
I'm running Windows 11 with all the latest windows and java updates and the admin console works without any issues. Take a look at these two links
https://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Finder_does_not_find_ISY
https://wiki.universal-devices.com/index.php?itle=Main_Page#Java_applications_are_blocked_by_your_security_settings
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Techman's post in I think a java update broke my launcher was marked as the answer@toptierweb
Did you clear your java cache, checking all 3 boxes, before downloading the IoX Launcher from here:
https://isy.universal-devices.com/start.jnlp
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Techman's post in EISY - can i have two z-wave networks? was marked as the answer@willclarke
Why not use one Zwave network and add two 800 series range extenders/amplifiers, one in the garage and one in the house.
Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House
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Techman's post in Power consumption of Zmatter dongle was marked as the answerWhy not just use a Zwave 800 amplifier/repeater. Placing the Zmatter dongle outside of the house, and exposing it to weather, is probably not a good idea
Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House
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Techman's post in Brand New EISY appear DOA was marked as the answer@bobbob21
Try replacing the ethernet cable between the router and the eisy. Also try removing power from the eisy for about 15 seconds.
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Techman's post in 3rd light flashing won't connect was marked as the answerEither your Polisy bios needs updating or you have a signature failure. You'll need to contact support. Here's the link to submit a support request:
https://www.universal-devices.com/my-tickets
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Techman's post in PLM replacement was marked as the answerExactly follow the attached procedure to replace your PLM.
It's best to do a factory reset on your new PLM before installng it. When you install the new PLM the deleted addresses in your previous PLM will be removed.
Replace PLM Procedure (EISY or POLISY).pdf
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Techman's post in 994 to EISY Migration fails was marked as the answerBeing that you're using a new/different PLM on your EISY you need to exactly follow the replace PLM guidelines for your EISY. See attached
The reason nothing is working is because your EISY is currently programmed with the serial PLM and doesn't yet reconize the USB PLM
Replace PLM Procedure (EISY or POLISY).pdf
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Techman's post in Anybody tried the new Zooz "ZAC38" repeater with power-outage alerting? was marked as the answerI have the ZAC38. The admin console will display the AC Mains Disconnected assuming that the eisy/poolisy is on a UPS.
The only glitch is when the controler is rebooted, the AC Mains stats doesn't update to show connected, however if A/C power to the ZAC38 is lost then the disconnect will again show in the admin console. After a reboot, if you unplug then reconnect the ZAC38 the admin console will show the correct status.
If your controller and router are on a UPS then you're able to receive a power fail email
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Techman's post in Issues connecting with Insteon devices was marked as the answer@smorgasbord
Attached is an updated set of instructions for replacing the PLM on an EISY/POLISY
Personally, I prefer the USB PLM as there's one less thing to fail. It's also easier to locate the PLM away from the controller using a USB cable.
Replace PLM Procedure (EISY or POLISY).pdf