timlacey

Also when I go to the UD Mobile app and try to view node servers or go to Polyglot home, it tells me bad username or password? I tried admin/admin and also the one I'm using successfully to log in to the ISY. . . neither works? And I tried using the "magic button" 3 times to reset passwords, yet my previous password is still in force. everything about the EISY just seems to be wrong.

OK, tried this. The six button trick to shut down, and then the eisy web interface shows the exact same thing as above. My IoX finder is now working for the first time, though. I generally keep clearing the cache, but that's working now anyway. I tried to go to the ISY settings->config and do upgrade packages again. 30 minutes later I tried again to update the firmware through the UD mobile app. I haven't tried the "magic button" single press to prompt an update yet. . . it says to wait until support says to try that. I don't know where the "current versions area" is, but the UDmobile app offers an update from 5.6.2 to 5.7.0. As per the migration instructions from ISY994, I tried to upgrade before importing my ISY backup. . . but apparently the upgrade hadn't worked so perhaps now it can't upgrade because my ISY backup is causing issues? Maybe I should factory reset the EISY and try again - except I've already transferred all the licenses to the new one running on EISY. Nothing is working quite right . . everything seems off. . . my log files are filled with can't connect to IoX even though its localhost. . . Tim

When I go to the polyglot dashbaord, I see no node servers. I am running ISY but it's not behaving properly. I'm unable to upgrade firmware. Upgrade packages (from the ISY admin console) does nothing. The upgrade firmware button on the UD Mobile app does nothing. I just want to get to a point where everything is working and stable but I don't know how to push it to that point. Also, my device doesn't show up in IoX finder and I always have to manually use the IP path. When the screen below first came up, it showed iOX as disconnected. I had to say "autolocate" in the menu for it to turn green. This just doesn't seem right? Node Servers PG3x Version 3.1.33 Status: ConnectedPG3x Restart Required Frontend Version: 3.1.35 IoX Version: 5.6.2 Connected Uptime: 9 Hour(s) 12 Minute(s) 20 Second(s) (c) 2023 UDI Getting Started

I had a similar problem and simply needed to remove and reseat the microSD card.