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Okay. DennisC gave me the answer. The eISY was connected to the router, but with a different IP address than what the portal/mobile was showing me. Entered the correct IP and it popped. Do I just SAVE it to find it automatically, or will I need to enter the URL for each access? Thanks for your guidance.

Yes Sir. Correct me if I'm over assuming here, but since I can see eISY on the mobile, and the portal, I assume it's on the network and the router has it.

Thanks for your assistance. Followed above instructions. eISY not found after startingIoX finder. Entered the URL you provided in your first response, HTTPS://EISY. LOCAL:8443/DESC and again, received a Not Found message.

Not Found Unfortunately

I've looked at earlier descriptions of this problem, but those solutions are not working for me. I see the pinned item at the top of this forum topic, but it does not work for me either. I've cleared Java cache, and reinstalled latest version. When i put in the URL http://192.168.xx.xx:8080/admin.jnlp into the add dialog box it says its not found. Portal and mobile work fine. But, I don't believe I can update firmware or manage programs from there. Thanks in advance.

Paul, great info. Thank you. It's a very small world!!

Ahhh, yes noise. I had to put a noise suppresser on some halogens years ago for a different scene and it has been responding fine. But I just have standard bulbs in current set up and it had been quite stable (no changes since EISY). Could load noise in other circuits be the culprit? That may be a little hard to track down if so. Paulbates, I did upgrade the PLM with the EISY.

Happy new year to all. I have had a very stable system for many years. My Isy 994 needed replacing with an EISY. That went fairly well, but subsequently I've had behavior issues and am curious if others have seen the same, or have recommendations. In a nutshell, within a scene some devices will respond appropriately, but not all, they will respond to manual commands, however. This is both on and off commands. It's not always the same devices within a scene, but there are one or two recalcitrant ones. I could chalk this up to the Insteon controllers, but now the particular scene I had issues with is working fine, but a new scene is not behaving. In this case it's only two devices, and they come on fine, but do not turn off. Look forward to hearing your thoughts.

Thanks Paul

One of the recent hurricanes cooked my relatively new and stable EISY. UD quickly replaced it for me. Most is well and good, but my portal license did not migrate, and the instructions on the Wiki indicate I need the old EISY in my account to migrate the license. Any work arounds? I guess I can always buy a new license. THanks.

Tazman, thanks for your help. Messed around most of the morning. It turns out fiddling the USB-C connection in it's EISY slot will get the unit to boot, and all is well. The question now is whether it is the charger/male, or the EISY receptacle/female that is the weak link. I don't have another 12 v output block to compare, so will see what UD has to say. Thanks for your assistance.

Thank you. No joy with that incredibly straightforward recommendation! I've tried a different power source, but I'm going to assume that redlight indicates appropriate power feed.

The hurricane Helene caused a lot of power outages. Mine was brief, but I've lost my EISY. I've gone through the troubleshooting steps, but in a nutshell it does not seem to be booting. A simple question, what color should the multifunction button be if operating correctly? Mine remains red. I've tried factory reset, and reboot. I don't get the sense that a reset has actually occurred. It's not seen on the router, so I can't force the ISY finder to add. Thanks for suggestions.

These are great troubleshooting ideas. THey are also my oldest two Insteon units (2876DB Icon Dimmer V, .39) controlling single light fixtures. I'll mess around with your suggestions, though changing out caps is probably beyond my skill set. FYI, my 994 was getting twitchy, changed out the SD card without improvement. That's why the upgrade to the EISY. Now I just need to figure out how to take advantage of all the power in this thing. Thanks again.

I'm starting a new thread in ISY994, but it could go in ISY too. Summary of my journey of late: 14 year stable system. A couple of PLM replacements over the years. Recently, PLM dies, replace, but programs not running. Communication is okay, with all but two devices. Those two are in the same gang. On this forum's advice, I upgrade from ISY994 to ISY. Programs now running, but those two devices cannot be communicated with, still. Years ago I was told that Insteon devices don't fail, but I'm starting to wonder. Yes, I've relocated the PLM to various sites, I've pulled the setting pin (which used to work), and nothing. I guess my question is, do Insteon devices fail, and is there a tech solution, or only a purchase solution? Thanks