captainc

What finally happened is Michel had to go in and reconfigure my UUID and portal accounts, I think it was that previously I had a portal with the 994 and bought the Polisy with the portal and something got juggled around then to make it work. It ate up a lot of time as I tried to get it working through support and forums and it turned out it didn't matter what I did.

Some of the Z wave switches I have been putting in have "Basic Scenes" when they are added. Also not a guru I don't know what they do and why some of the same switches do it and others don't but they work.

Can anyone tell me what the custom configuration for multiple homes with multiple door openers is? the config would allow the top level homename but i need to add each hub then each door opener. It worked great with PG2 and I am migrating the polisy to PG3 for everything now and can't figure it out now. update - i deleted the purchase and reinstalled MyQ and this time it did discover all the hubs and openers.

i had a few pg2 with the 994 connected to the polisy pro, all that worked great. transitioning to the polisy stand alone, the insteon transitioned perfect (unbelievable) and obviously the z waves i am adding back in fine. between chrome and norton i will have to keep trying to get it connected. its just the dialog box that flashes which would tell me what the issue is so fast its impossible. i just have to keep plugging away

i tried turning off norton and even used microsoft edge with no success. portal license expires in a year. i attached the log for the last try. i can see it appears to be communicating but i don't understand the details. this red message that pops up "failed to get purchased node servers" seems to be the root issue thanks pg3.pdf

I started the topic, didn't see it anywhere else. deleted the PG2 nodes Just upgraded to PG3 and start to purchase MyQ node and get the red dialog box -"failed to get purchased node servers" I click the purchase button and get the Install Myq and click purchase, something flashes so fast can't read and just goes back to the Node server store. It won't direct me to where i have to go to pay for it. any direction would be appreciated

thanks i got it working, now i just have to spend the afternoon re setting up all the z wave

I was hoping someone could tell me the connection type for Putty for SSH to connect to the Polisy. I was connected but kept getting disconnected. I took out my old 994pro offline and in the process of making the Polisy standalone so i want to upgrade to PG3. Fortran and basic programming from 45 years ago doesn't help me. thanks

thanks i can make one now.

have not seen this information, but moving the Insteon 994 setup to Polisy I need to install the serial cable, which of course is long gone. I need to set it up very quickly so does anyone have the pinout for the Polisy serial port to the Smarthome 2413s? much appreciated

actually both houses are working for the state. one was still 5.0.16 and the one working is B. i upgraded to B on the other house and the state works. probably something with insteon versions, i had to replace a couple over the years.

i lost heat/cool state for my insteon thermostats with the latest revision 5.0.16b. i don't remember if it worked in 16. is there anything i can do or is it lost going to the new revisions? thanks

Got my new plm 2413s today it is ver 2.4 versus my old one which was v2.1 after getting it set up i was able to add the 2635-222 easy on the first time. nothing else changed, it was the modem.

thanks for everyones input, i am going to order a new plm and use this one as a spare. see if that works. btw i got my isy z wave module for this house today to build out the locks and some other items and even though the process takes a little longer it is solid.

the plm are a couple of years old (that's all they last for me) and i use to have a spare for when it goes but don't now. it is v2.1 i did the factory reset a couple times on the 2635, have tried numerous outlets including the same on the plm is plugged into isy is 5.0.14

i got the address correct. i even took another 2635-222 out of the outlet that has worked well for a couple of years and put this one in it's place and tried to link it and it doesn't work i tried new insteon device using the address and model number, same problem did the linking on the isy admin console and then holding the set button until long beep, same problem i bought a new 2635-222 and it would not add to my isy at this house, same problem as listed previously. so i took it to my other house and that isy (same everything) it recognized it no problem so i took a 2635 from that house and brought it here so i know it has worked for a while. i did try a number of times on the linking video and that's how i got the event viewer log the problem continues with this one. it's almost like this isy won't recognize new versions of the 2635-222.

I am trying to add the 2635-222 and it comes back as it can't find the insteon engine. the address is 40.02.30 and i can't understand because: this unit worked at my other house that has a ton of insteon products, both using 994/IR pro 5.0.14. I have added a few other insteon items this fall including the outdoor module and installed ok. Using a Fluke 125B scope so i can see the signal and it is good, no noise. Have filterlincs all over the place, phase couplers, range extenders, etc. factory reset the 2635 below is the level 3 event viewer for trying to add: Sat 02/09/2019 07:15:02 PM : [40 2 30 ] Added to list of devices to link to ISY Sat 02/09/2019 07:15:02 PM : [INST-TX-I1 ] 02 62 40 02 30 0F 0D 00 Sat 02/09/2019 07:15:02 PM : [INST-ACK ] 02 62 40.02.30 0F 0D 00 06 (00) Sat 02/09/2019 07:15:02 PM : [INST-SRX ] 02 50 40.02.30 3C.49.6D AF 0D FF (FF) Sat 02/09/2019 07:15:02 PM : [Std-Direct Nack] 40.02.30-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Sat 02/09/2019 07:15:02 PM : [INST-TX-I2CS] 02 62 40 02 30 1F 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00 F6 Sat 02/09/2019 07:15:02 PM : [INST-ACK ] 02 62 40.02.30 1F 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00 F6 06 LNK-ON (01) Sat 02/09/2019 07:15:03 PM : [INST-SRX ] 02 50 40.02.30 3C.49.6D 2F 09 01 LNK-ON (01) Sat 02/09/2019 07:15:03 PM : [Std-Direct Ack] 40.02.30-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Sat 02/09/2019 07:15:03 PM : [LNK-BGN ] 02 64 01 00 06 Sat 02/09/2019 07:15:04 PM : [LNK-STAT ] 02 53 M(01) gid=00 40.02.30 0237 48 Sat 02/09/2019 07:15:04 PM : [INST-TX-I1 ] 02 62 40 02 30 0F 0D 00 Sat 02/09/2019 07:15:04 PM : [LNK-END ] 02 65 06 Sat 02/09/2019 07:15:04 PM : [Std MH ] Unexpected Ack imCmd=65 cmd1=BEEP 0x30 Sat 02/09/2019 07:15:04 PM : [INST-ACK ] 02 62 40.02.30 0F 0D 00 06 (00) Sat 02/09/2019 07:15:05 PM : [ Time] 19:15:07 42(0) Sat 02/09/2019 07:15:05 PM : [INST-SRX ] 02 50 40.02.30 3C.49.6D AF 0D FF (FF) Sat 02/09/2019 07:15:05 PM : [Std-Direct Nack] 40.02.30-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Sat 02/09/2019 07:15:09 PM : [INST-TX-I1 ] 02 62 40 02 30 0F 0D 00 Sat 02/09/2019 07:15:09 PM : [INST-ACK ] 02 62 40.02.30 0F 0D 00 06 (00) Sat 02/09/2019 07:15:09 PM : [INST-SRX ] 02 50 40.02.30 3C.49.6D AF 0D FF (FF) Sat 02/09/2019 07:15:09 PM : [Std-Direct Nack] 40.02.30-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Sat 02/09/2019 07:15:09 PM : [40 2 30 0 ] Failed to add device, reason 3 Sat 02/09/2019 07:15:09 PM : [40 2 30 ] Added to list of devices to link to ISY Sat 02/09/2019 07:15:09 PM : [INST-TX-I1 ] 02 62 40 02 30 0F 0D 00 Sat 02/09/2019 07:15:09 PM : [All ] Writing 0 bytes to devices Sat 02/09/2019 07:15:09 PM : [All ] Writing 0 bytes to devices Sat 02/09/2019 07:15:09 PM : [INST-ACK ] 02 62 40.02.30 0F 0D 00 06 (00) Sat 02/09/2019 07:15:10 PM : [INST-SRX ] 02 50 40.02.30 3C.49.6D AF 0D FF (FF) Sat 02/09/2019 07:15:10 PM : [Std-Direct Nack] 40.02.30-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Sat 02/09/2019 07:15:10 PM : [INST-TX-I2CS] 02 62 40 02 30 1F 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00 F6 Sat 02/09/2019 07:15:10 PM : [INST-ACK ] 02 62 40.02.30 1F 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00 F6 06 LNK-ON (01) Sat 02/09/2019 07:15:10 PM : [INST-SRX ] 02 50 40.02.30 3C.49.6D 2F 09 01 LNK-ON (01) Sat 02/09/2019 07:15:10 PM : [Std-Direct Ack] 40.02.30-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Sat 02/09/2019 07:15:10 PM : [LNK-BGN ] 02 64 01 00 06 Sat 02/09/2019 07:15:12 PM : [LNK-STAT ] 02 53 M(01) gid=00 40.02.30 0237 48 Sat 02/09/2019 07:15:12 PM : [INST-TX-I1 ] 02 62 40 02 30 0F 0D 00 Sat 02/09/2019 07:15:12 PM : [LNK-END ] 02 65 06 Sat 02/09/2019 07:15:12 PM : [Std MH ] Unexpected Ack imCmd=65 cmd1=BEEP 0x30 Sat 02/09/2019 07:15:12 PM : [INST-ACK ] 02 62 40.02.30 0F 0D 00 06 (00) Sat 02/09/2019 07:15:12 PM : [INST-SRX ] 02 50 40.02.30 3C.49.6D AF 0D FF (FF) Sat 02/09/2019 07:15:12 PM : [Std-Direct Nack] 40.02.30-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Sat 02/09/2019 07:15:17 PM : [INST-TX-I1 ] 02 62 40 02 30 0F 0D 00 Sat 02/09/2019 07:15:17 PM : [INST-ACK ] 02 62 40.02.30 0F 0D 00 06 (00) Sat 02/09/2019 07:15:17 PM : [INST-SRX ] 02 50 40.02.30 3C.49.6D AF 0D FF (FF) Sat 02/09/2019 07:15:17 PM : [Std-Direct Nack] 40.02.30-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Sat 02/09/2019 07:15:17 PM : [40 2 30 0 ] Failed to add device, reason 3 Sat 02/09/2019 07:15:17 PM : [All ] Writing 0 bytes to devices Sat 02/09/2019 07:15:17 PM : [All ] Writing 0 bytes to devices Sat 02/09/2019 07:17:57 PM : [INST-SRX ] 02 50 4F.67.C3 3C.49.6D 05 6F 23 (23) Sat 02/09/2019 07:17:57 PM : [Std-Direct ] 4F.67.C3-->ISY/PLM Group=0, Max Hops=1, Hops Left=1 any suggestions would be appreciated. thanks

it backs up on the isy. i don't know why you can't save it to a drive but it does back up

like bm2 said remove/exclude the device before you include it helped me out. get a repeater my dongle doesn't go more than 15 feet

i found the user set up for the kwikset 912 a little issue when setting the access code it confirms it is set with the small window. when setting schedule - edit and making changes and then apply the window does not confirm and close, you have to hit cancel to get out looking like the changes are not set

after getting through the z wave nuances getting set up mine is working with 2 - kwikset 912 door locks jasco/ge on/off module (pilfered from my adt system) range is an issue when i moved the on/off module and now the 2nd lock doesn't work well so i ordered a range extender and z wave motion for a room. however the adt pulse system worked with it further away without an issue. however it appears the zwave on/off is slower to react than the insteon. it is an issue for one of my programs where i have the ezio8 connected to my alarm and when the alarm goes off i have it strobe the whole house on then off then on... every 2 seconds. the house has all led bulbs and it works great you can't even dial a cell phone when it goes off. could it be the range extender might help or mixing insteon and z wave on the isy it isn't quite in sync.

thanks bm2 it worked. is it because it was on another z wave network or will i have to do this with all my zwave going forward

i haven't seen anything on my issue but i can't get the new dongle to find any z wave devices - i got the board yesterday and put it in and installed the module. i took a jasco 4101 z wave switch that i deleted from my adt pulse so it is no longer associated which it did. this was working on the adt pulse i even put it on an extension cord so is only 2 feet from the isy it will not add to the isy and i pushed the button so it should see it. i also tried the z wave lock and that didn't work although i didn't expect it without the initial switch. tried the factory reset and nothing. running 5.0.13A any ideas?

UDI, 994IRPro and the staff are excellent and have helped out with every issue when I have called or emailed. I have a 994 IRPro at 2 houses and use them extensively and rely on it heavily for insteon products My main house uses the 994 to control a fully equipped automated setup ezio - for alarm integration, gas fireplace, voice annunciator, generator status ez flora for irrigation many motion sensors, leak detectors, fan controllers, door modules and remote outlet modules 10 8 button keypads over 30 switches 3 thermostats MI door locks Water shut off auto valve and more. The 994 has always worked well and controls the system flawlessly. Unfortunately the Smarthome insteon system is limited due to quality and life expectancy of the products to the point I have to keep spares for when they go. Modems a little over a year, keypads 18 months. smartenit products 3 years, switches usually better. They sell their own controllers now and I would never trust my brains of the system to those. thanks

I have a Monnessen remote control gas log set up and use one of the low voltage contacts on my ezio sa8 and it works great. the iolinc should do the same thing and using a button off the insteon 8 keypad labeled is perfect for everyone to use. Just remember to program the flame height if yours is adjustable so you have it set for when the switch is used. btw it is against code to mix low and line level voltage sources in the same box. it may not be a problem for you but the next person fooling around with a wire could have a problem.