Mastermog2

Hi Michel, I'm all set I really appreciate your help and how quickly you responded. I know you folks hear this a lot but it is great when an excellent device/product is backed up by outstanding support. Thanks Mack

Hi Michel, Sure, but which error log are you referring to? Thanks Mack

I still can't get the ISY to show up in the Connected Home section since the error occurred

Unfortunately, I'm had the same issue and tried to resolve it by reconfiguring and now I can even see the ISY as an option under Connected Home anymore.

Any ideas why the ISY Portal and Amazon Echo was working fine and then started responding that commands like on/off were not available for my devices., I try to delete and setup the link to the ISY again but now I can't get the ISY to show up under Connected Home again. The ISY Portal profile shows that it is linked to my amazon account but when I go to the Alexa application ISY doesn't show up.