hum099

It just started working again

I cannot use Alexa to turn on anything. I went to the portal and It will not let me login in. Is the portal down.xc

MrBill Thank you very much I tried a new cable and its alive. Thank you for the link.

Hi My ISY994 has a red light on error and a blue light flashing on memory. I cant connect to ISY it just says not found. I did accidently unpluged the insteon box that connected to the isy. I have restarted the isy and the insteon box numerous times. Anyone have an idea how to fix. None of my automation is working.

I noticed that you are using polygot with the schlage sense. I have been looking for a way to do this. Can you please share how you integrated it.

Restore did not help. Replaced PLM and restored again and everything is working as it should. Thanks for the help.

I will try restoring when I get home from work. It is definitely over 2 years old. If I need another it will be my third one. Thanks for the help kclenden and Brian H

I did not click on start just opened. Should I have clicked the start. can I restore the links.

The status of PLM shows 6 digit code and connected. PLM links table is empty. Trying restarting both.. keep getting communication errors with each device. As for the lights, I was referring to the back where the network cabales attach. Only the one connected to the router light up.

Tried a new cable. No luck. How do I know if it’s the PLM or the Isy.

I will try the cable. I can control stuff through the network module. There are lights on the isy. The network cable going from the isy to the router shows 2 green lights but the network cable going to the PLM does not have the green lights. Should there be lights on it.

I cannot connect to any devices from the isy. The PLM light is green but the network cable from the PLM to the ISY is not showing any lights. How can I tell if it is a bad PLM

Thanks Benoit So far so good. Forgot all devices and re-discovered.

thanks. I will try when I get home.

Im not at home right now but i logged into the Alexa portal and everything shows offline. The devices in Question also have a new entry. This is why the 2 entries.