paulbates

Hi Go to the Admin console, Configuration Tab, and Portals. Approve the account relationship there Paul

Hi, a video of the procedure is here. Paul

You're welcome. "Goes on but not off" are notable symptoms for this problem, and fluorescents are noisy, I experienced this with low voltage lighting transformers. You can get the xpnrs from amazon, for around $20. Paul

Something to keep in mind is the the PLM has a weaker X10 transmitter than something like the TW523. When I switched to the PLM, some x10 switches on the far end of my powerline stopped working. My outside lights were affected, for example, as they were the furthest away from the panel.

Not from smarthome. There is an electronic device called a snubber, that term can be searched on this forum for more info. The XPNR does a great job as well for x10 and insteon, I have several of these. Both of these solution need an electrical box to go in, or need to fit into an existing one.

You can click many devices and drag into a scene. The isy adds them serially. I've added up to probably over 10 at a time, by dragging into a scene, or fro one scene to another creating them. I always wait for the isy to finish its pop up messages configuring the scene before performing other activities.

Good review. Spot on

Ruth, the WAN port should only be used for a connection to the internet. Inside your house, use the LAN ports to connect devices like APs to other LAN devices so local traffic is switched from device to device. Paul

Ruth this is probably due to multiple DHCP servers available at the LAN level. This is especially problematic if the DHCP servers are handing out Static DHCP addressed to specific mac addresses. Edit: if not, some DHCP clients may be holding on to addresses and the dhcp server didn't catch it. I would shut everything off, restart the device with the dhcp server, and then start up the devices in question, like the ISY. Paul

Hi Rick Having trouble with OFF messages being acknowledged is a potential sign that the load is introducing noise to the line once its turned on. I have 3 outletlincs outside for yard and Christmas lights. I've found that low voltage lighting transformers are problematic and create noise once they are turned on. I have a filter plugged into an outletlinc and the low voltage landscape lights in to that in one location for that reason. Restoring individual devices won't hurt, but you may want to try filtering or temporarily unplugging things like low voltage lighting transformers or LEDs and see if that changes anything. (You reprogram the devices by right clicking and Restore device. ) I recommend restoring and triaging the things that don't work, rather than restoring everything. Paul

Glad to hear Eric! Paul

The 'once in a while' part of the problem suggests intermittent noise, given that they are so close. If its blinking frequently sometimes, that suggests insteon is retrying. Did the level 3 event viewer tell you how many remaining hops there are when there's a problem? The thing to check for are things nearby, electrically, that intermittently run... things with motors (fridge, freezer, furnace, sump pump)... electronics like a tv, or lighting like low voltage, LED or florescent? On more question, did you formally bridge your electrical legs... either with a signalinc, or by running the bridging test built into RF devices? If you have the PLM on one leg, and put the switch you are looking at on the other leg, that might help if both devices are close to the panel. Paul

Yes, the switch will repeat insteon rf signals to the power line. The answer to the last question is "hard to say". Putting in a dual band switch won't hurt, but it doesn't necessarily help any device on any circuit. If the switch is on the same circuit as the iolinc, most likely it will help. Noise on the line could be a problem and the 2457 might not overcome that. Can you describe specific problems you are having with the iolinc? It will be easier to address that way Paul

Agreed, and we have to be realistic from a business perspective. For instance, I wonder how many hubs (of any kind) have been purchased in the last 2 years vs Serial PLMs? What's the forecast? The new IoT remote control audience is the market that's growing and paying right now, and they're buying hubs. SH have a foot in HomeKit, Alljoyn and their own solutions to support whatever way this goes.. all new markets with new buying users of Hubs, switches, sensors, etc. If we were in the meeting, what do we think their perception is of the serial PLM audience? How many of us would run to our web browsers and buy a new Hub packaged serial PLM if it was released today? Realistically, probably not that many. To your point, the flip side is that they can just keep slogging along selling us PLMs at $80 for what costs them less than $20 delivered to the warehouse. And, we'll keep buying replacements at what is probably a predictable rate. Their focus is on products that support the new IoT market. The new Alert Module is further evidence, they are plugging holes in the Hub product line for new IoT buyers. Paul

I had a case where a line noise killed my PLMs. My PLM is plugged in at the panel, and one of my furnaces is right there, a few wire feet from the panel. My old furnaces fan motor would literally kill PLMs at the panel after a week or so. It was hard to diagnose, but once a filter was applied to the motor, it was fine. Furnaces, motors and low voltage lighting transformers (indoor or out) can cause problems for insteon devices and either cause them to "lock up" or actually be destroyed. I've had both of these cases. Paul

Eric It does sound dead. Unplugging the ISY could depend... do you have programs that use the network or other modules with no insteon? You may want to consider a backup PLM. I have had my surprises with PLMs as well Paul

Eric, sorry to hear this. It does sound like it. The refresh won't work if the PLM can't be communicated with. I would however, try a factory reset of the PLM (steps below), and then attach and start the the ISY, and then Restore Modem, ... (Do not use Delete Modem) To reset PowerLinc Modem to its original factory settings, unplug from wall outlet and wait 10 seconds. Press and hold Set button; while continuing to press and hold, plug back in. A long beep will sound; continue holding Set button until beep stops, then release. After several seconds, status LED will turn on to indicate reset is complete Good luck! Paul

Hi Mike- You mentioned that your DMS settings are correct... can you describe how your ISY network configuration is set up? DHCP? UPNP? Paul

+1 for Teken's comment. I moved from another solution to the ISY, and can say your life will be much easier if you start from scratch. It will give you a chance to use the linking features of the ISY, which are powerful. I had move over 40 devices, a few should not take much time. I recommend a factory reset the devices before you add them to the ISY, this will ensure that that your hub's link is removed, which is important. Paul

I've had my eye on this post. I've had the harmony for a few years and thinking about trying this. It uses an application called restful harmony, and that needs to run on a server type box. The software architecture of the harmony requires an authentication token to communicate with it, and the ISY Network module does not support that... restful harmony fills that gap. There also appears to be ITTT support for the harmony, but haven't looked at that yet... its another option. Paul

If the keypad is not controlling the load and just controlling a scene, yes it will work fine. If the the keypad linc is actually controlling the load and: its a 6 button keypad... Yes, the on and off buttons will control the load and be joined in a scene with the other icon switch its an 8 button keypad - Yes, but the load needs to be connected to button A Paul

I think Stu is right, didn't think about "as motion is sensed". I use this on mine. I have a number of links in the MS, and its outside all year. I change batteries at the beginning of fall and late in the spring. Paul

Chuck I see what you're saying. This method has worked fairly well for an outside driveway floodlights. Here are 2 things to try with the MS - Up the wait time in the program a little, 15 seconds at a time and see if that helps. - If changing the wait didn't help, reset the MS. I know my MSs get fussy if I've been doing a lot of setting changes, or if the battery goes low. I would try a factory reset, and then restore device (and make sure the battery is good) Paul

Joe CIrcling back to the beginning of the thread, the experiments for getting this to work have unfortunately failed, and possible a configuration file got corrupted in trying. If clearing all three options of clearing the Java cache and reinstalling the app doesn't restore the original behavior, I would submit a ticket to UDI to get things back to the original state. Paul

Ideally the ISY should show that node as on for low battery, however if you rebooted your ISY, it may show off. I wouldn't necessarily trust it. I change my battery proactively twice a year, early fall and late spring, to avoid getting to this situation. I also have a number of low voltage lighting transformers. Those create line noise, as can LEDs. The difference is that they should always go on, but once turned on the noise flooded the switches ability to respond further, sometimes even with dual band devices. (If some low voltage lights and LEDs were already on when the MS triggers, that complicates this explanation) Since it takes several MS senses to trigger On, I would first explore the path Lee suggested, replacing the battery and and factory resetting it, put it in linking mode and restoring it. Before the biannual battery changes, my MS used to need this procedure from time to time. Paul