someguy

I only have one system that inputs devices into the alexa. it is the Eisy portal. if I delete everything off of the portal in the alexa settings, will that delete things from the Alexa? it doesn't seem to do so. I'd like to delete everything and start over from scratch to clean it up.

@DennisC I'm not sure that variables will tell me what I would want to know in the way I envision. I'll try emailing jimbo automates.

I have many duplicate devices. some are even duplicated as devices and scenes. they aren't readily available to delete. some verbal calls to alexa will get a "I have more than one devices with that name, please give them different names..." but when I look in the list, there is either none or only one device with that name.

I have a bunch of duplicated items inside of my Alexa. I've tried many different things, like combining things into groups and they still work very spotty. I called echo customer service and they would only walk me through deleting devices in my alexa. I need a "delete all" like there used to be on the windows access. I've thought of canceling my whole amazon account and starting over but then I'd lose my purchase history, etc. any suggestions or discussion would be appreciated.

here is the solution for the original problem of this thread, the "starting subscription" error: this solved my problem and this solution was given to me by @BenoitMercier.

@macjeff I did the upgrade yesterday so its been 12 hours. the "starting subscription" is still "initializing" and has been doing so for 30 minutes or more. UD mobile seems to know the status of the devices but does not have ability to control any of them. I already tried a reboot of the Eisy from UD mobile and it did reboot but the "starting subscription" persists.

after following instructions, including updating java, rebooting the Eisy, deleting java data, etc. when I log into the admin console, it comes up and connects. I can see all of my nodes, but the process of the Admin Console starting up gets stuck at "Starting subscription". any suggestions? I have not done a complete power down and reboot (as instruction suggest) because I am not at home for a time.

I'm having a (albeit small) problem with using "Alexa Plus": when I ask it to turn on my kitchen lights, which are connected through Eisy to the Portal to Alexa. "I'm not quite sure what went wrong with the kitchen lights". THE LIGHTS WORK, but I get this message every time. any suggestions? I submitted feedback to Alexa Plus but that may not accomplish anything.

another XSP? do you mean the "Elk-M1XSP" device? if so, are you saying that this could be connected to another PLM?!? I didn't know that this was possible. I found some older info on elk's website that shows that the Elk M1 connects to the PLM through the internet connection: it also shows this elk tab (which I think was an extra purchase for ISY in the remote past... but this is gone: I'm hitting a roadblock. Is there anywhere I can get more help with this? should I submit a ticket and expect help from UDI?

I tried this, and it does work to display about 30 or so characters on the old-style keypads, but it does not display anything on the Elk 7TS keypad (which is where I want to show status of devices). any other suggestions?

where is the "display on keypad" feature? is that something in Elk or is it in ISY? i dont think the PLM can talk to the Elk system itself. my Keypad connects to the Elk M1 through an ethernet connection (or wifi).

@apostolakisl yes, I understand what you are suggesting and it makes sense. what I'm trying to accomplish is to have a use for the new keypad I bought: Elk 7TS touchscreen "keypad" I'd like to have the screen show the current status of a few lights so that I can see that they are off when I go to bed (and turn them off if I desire to do so). This is why I want Elk to know what the status of lights are in ISY.

I appreciate any help i can get here.

I updated to the newest version (0.2.10) and it is still not working, again. I tried re-authenticating it and that hasn't helped either. any suggestions?

I’m looking into using yolink. If I want to use it with local API, what do I need to do? Is there a certain hub I should buy? Thank you.