Sachelis

@Geddy Post was perfect. Updated my Alexa subscription and replaced the IoX Launcher shortcut. Thank you!!

I set up my home automation many years ago (10 or more?). I added a bunch of Insteon lights, thermostats, and motion sensors and wrote code to integrate them with my life. The Universal Devices ISY994 has served me well! I've seen, and ignored, emails about new hardware. I didn't want to break what was working perfectly. Yesterday, when I asked Alexa to turn off my office lights, she replied, "Sorry, the hub that device office lights connected to is not responding. Please check its network connection and power supply." I gave her a day to recover. She hasn't. I powered down and restarted my Alexa device and the ISY994. Same results. Noteworthy, the Insteon motion sensors still work. So I attempted to access the UD Console by launching, "Click to launch console.jnlp". A window came up, titled "IoX Finder : Not Found". An error box on top of that reported "Not Found". I could see the "Java(TM) Web Launcher (32 bit)" in the Windows Task Manager. Granted, I'm hopelessly behind the times when it comes to the UD system. It has been at least a year since I even opened the Console. For me, the UD is an appliance rather than a hobby. Can someone point me toward a solution? Thanks!

I've been keeping the ISY up to date, but by accessing the console using that exact link (that's a copy from the only shortcut I have in my otherwise obsolete IE). The new launch method works well. Thanks again.

Thanks, Geddy. That sounds right. Back in the day (which is when I started using the 994), you had to use IE (which is what I've always done), possibly because it could launch Java directly. The new method works fine. I was slightly perturbed by the "It's impossible and wrong" reply I received, but grateful for the instructions in that post and your clarification.

I appreciate your guidance, Michel. However, you tone and certainty ("impossible and wrong") are unappreciated. I have used that link for more than a decade. The link went directly to "Admin Console (LAN") without displaying the ISY Finder. Have a nice day.

That's the link I've always used to access the device (a shortcut I keep in IE). How should I access it?

I haven't accessed my 994i for at least six months... it runs so smoothly. However, today when I attempted to visit https://isy.universal-devices.com/994i/ from Internet Explorer II, I received a "The website declined to show this webpage" (403, Forbidden) error. Ideas? Has something changed in how I should access the device? I think a 403 error means you need to log in to the site, but I'm not being prompted for credentials. Thanks!