Sachelis

The dot (between my UUID and Alias at https://my.isy.io/) was gray. Restarting the device (an ISY994i) resolved it. Thanks, Geddy!!

I can now log into https://my.isy.io, but when I choose "Select Tool > Connectivity > Amazon Echo" I get the error message, "ISY is not online."

I’m am using the older device. I got back on when the server (I assume) came back online (although I did need to reconnect Alexa to my account). It appears to be down again and I can no longer log into my.isy.io from a browser. FWIW, I don’t use Google Home.

It is down again for me. When I attempt to log in the message “HTTP error ()” is displayed. When I issue a command to Alexa, she replies, “Sorry, the hub that device office lights connected to is not responding. Please check its network connection and power supply.” It has been down for at least 12 hours. I can control devices from the Universal Devices Portal (so I know the hub is working).

I, too, can't control my lights using Alexa (but I can using the Universal Devices Administrative Console). When I attempt to log in using the ISY Portal (https://my.isy.io/index.htm) I get an HTTP error 429. Y2025 bug? Coincidental that it happened at midnight ET?

@Geddy Post was perfect. Updated my Alexa subscription and replaced the IoX Launcher shortcut. Thank you!!

I set up my home automation many years ago (10 or more?). I added a bunch of Insteon lights, thermostats, and motion sensors and wrote code to integrate them with my life. The Universal Devices ISY994 has served me well! I've seen, and ignored, emails about new hardware. I didn't want to break what was working perfectly. Yesterday, when I asked Alexa to turn off my office lights, she replied, "Sorry, the hub that device office lights connected to is not responding. Please check its network connection and power supply." I gave her a day to recover. She hasn't. I powered down and restarted my Alexa device and the ISY994. Same results. Noteworthy, the Insteon motion sensors still work. So I attempted to access the UD Console by launching, "Click to launch console.jnlp". A window came up, titled "IoX Finder : Not Found". An error box on top of that reported "Not Found". I could see the "Java(TM) Web Launcher (32 bit)" in the Windows Task Manager. Granted, I'm hopelessly behind the times when it comes to the UD system. It has been at least a year since I even opened the Console. For me, the UD is an appliance rather than a hobby. Can someone point me toward a solution? Thanks!

I've been keeping the ISY up to date, but by accessing the console using that exact link (that's a copy from the only shortcut I have in my otherwise obsolete IE). The new launch method works well. Thanks again.

Thanks, Geddy. That sounds right. Back in the day (which is when I started using the 994), you had to use IE (which is what I've always done), possibly because it could launch Java directly. The new method works fine. I was slightly perturbed by the "It's impossible and wrong" reply I received, but grateful for the instructions in that post and your clarification.

I appreciate your guidance, Michel. However, you tone and certainty ("impossible and wrong") are unappreciated. I have used that link for more than a decade. The link went directly to "Admin Console (LAN") without displaying the ISY Finder. Have a nice day.

That's the link I've always used to access the device (a shortcut I keep in IE). How should I access it?

I haven't accessed my 994i for at least six months... it runs so smoothly. However, today when I attempted to visit https://isy.universal-devices.com/994i/ from Internet Explorer II, I received a "The website declined to show this webpage" (403, Forbidden) error. Ideas? Has something changed in how I should access the device? I think a 403 error means you need to log in to the site, but I'm not being prompted for credentials. Thanks!

I am still in the design stage (I haven't purchased a whole house fan, yet), but my plan is that once I have the fan automated I will install a shuttered and filtered exhaust fan, reversed so it blows air into my house, on the north side of in my (cold) walk-out basement (I live in North America). First things first, however, I need to find a fan that is relatively easy to automate... I'm still hoping for an RF solution.

Considering a difference fan is a great shift to this topic, Jimbo! It does look like the Airscape requires significant code (i.e., nodeserver, etc) which might create more challenges for me and the "next" homeowner (if any). I wonder if anyone is using a quiet, high-quality whole house fan (any brand) that with an RF controller like the Bond Bridge and the Broadlink RM4 Pro. That seems like the cleanest option: the manufacture's wall switch and remote would work and the fan could be controlled by the ISY.

I do not have any controls, yet. I am postponing purchasing the fan until I determine whether I can use it with my 994i.