Geddy

If you're not using z-wave then you should update to the last version released for the ISY994 (5.3.4). https://forum.universal-devices.com/topic/33287-534-isy994-last-release-for-isy994/ Since you're on 4.9 there are huge changes going from 4.x to 5.x. If you've got a "good backup" of when you were on 5.3.4 for a little while you might be able to use that backup to restore once you get the system up to 5.3.4. The only reason to "stop" at 5.0.16C is if you have an older z-wave (series 300?) card and used z-wave. Beyond 5.0.16C the z-wave certification only worked for the series 500 boards. I'm not sure if there were issues if you have the 300 series installed so can't say for sure best option if you do have older z-wave card installed. If you're not using it I might remove it and not worry about z-wave on the ISY994. Especially since you're not using it. Previous releases can be found here: https://forum.universal-devices.com/forum/39-previous-releases/ Although, I don't see any specific releases for 5.0.9. There is a 5.1 release and it even references needing 5.0.9. Though I think that might be outdated instructions. I think you can update to 5.3.4 without issue from where you're at. Just be sure to clear the Java cache and download a new start.jnlp from UD's site before you try to get into admin console again or you'll get a version not matching warning. In the 5.1 thread it seems that if you're using an older admin console version you might just have to close the progress bar manually:

Don't think it's available yet. eisy_ui is still being developed and functions being added when updated. I think you can view programs, but have not tried to execute a program. You can use UD Mobile app to trigger programs. You can also still use admin console to trigger programs (and currently the only way to edit and create new programs).

@SHM close/log out of PG3 and/or eisy_ui. Open admin console and try to remove it from the listing in the plugins there. Menu - Plugins - configure - Range of slot it is installed in - HoneywellHome - "Delete" (button on the bottom) Usually the "unmanaged" means it was installed by PG2 or cloud in the past and when migrated to PG3 it became unmanaged. I've not seen mention of there being issues with it being deleted then showing as unmanaged. I wonder if it's a browser cache issue and if it goes away if you force a refresh of the browser. But, since the "unmanaged" is something from the past I believe the option was to remove it from the listing in admin console. Otherwise, UD is needed to get it cleaned up. If that doesn't work open a support ticket with UD. https://www.universal-devices.com/my-tickets/ NOTE: Configuring or changing plugins from the admin console is not the proper way. This is only suggested as a way to remove the "unmanaged" plugin. The current suggested method to alter plugins is through eisy_ui then the plugins link within that web function. It is no longer advised to try to get to PG3 through the "old"/previous 3000 port address.

@JimTurner would you mind posting a copy of the program that you thought would run? Please select the program, right click on it and select the last menu item "COPY to Clipboard". Then paste the program in your reply. Do NOT post screen shots. This will make it easy for people offering help to edit/comment directly in the program. Do you have 2 programs with the same name? Why does the top line of your image above not have any time associated with it?

Looks like your eisy is not current (shows 6.0.4). I'm on 6.0.5. It might have been a recent update to include that with the portal. Although, word of caution I believe there was some issue with an update and z-wave or zigbee so you might want to look around on the forums for people mentioning that if you use either. I'm not sure what the issue was and if it's been corrected. (Looks like it was z-wave related. Not sure if "resolved". If you use a lot of z-wave I might open a support ticket to see if it's "safe" to update or just get clarification about the prior issue mentioned in another thread (page 2).)

@MarkJames if you log into the UD Portal there is an option in the tools menu for "eisy-ui" that should open up the dashboard that you're looking for. No need to port forward or other really long address like with the admin console.

@sndflea Your first issue sounds like a potential Insteon traffic noise issue. If the program is unable to fire the devices at the time it runs it does not try again. If you find that through admin console you cannot turn devices on/off reliably then there's a possible Insteon noise issue. In admin console open Event Viewer and set it to level 3 and try to control the device from admin console, but also physically. Please post the results here (as a text or file - NOT screen shot). Other users have a lot more experience reviewing the event viewer and can potentially help with this. Are the devices that aren't turning on far away in the house? Are they older devices that might only be single signal devices? Noise is a hard issue to diagnose. Often people think of it only as a "NEW" device added to the home, but we've learned through the years that it could even be as simple as a failing (or defective) phone charger block that's beginning to cause issues. Another noise maker is a garage door opener or appliance. Some noise troubleshooting tips are in the wiki: https://wiki.universal-devices.com/INSTEON:_Troubleshooting_Communications_Errors Also, this post by @MrBill gives a good method for chasing possible noise creators: https://forum.universal-devices.com/topic/35216-programs-not-working/#comment-330289 Another thing might be program corruption. Unlikely since the devices (sometimes) turn off. But if you'd like to check the program you can also post that here (please right click the program and select the last item in the menu "COPY to Clipboard" and then paste as plain text here (again, please NO screen shot!). The last issue with having to re-enter user/pass for admin console is a computer/network issue. If you're on a wireless network and/or the eisy is connected via wireless network please be sure not to leave admin console open if not actively using it. Try to get on a wired network for both the eisy and computer if possible. What computer OS are you using? This issue would not (at least should not) be related to the program issue. These are (typically) two very different issues.

Not correct. Well...somewhat. I used Mobilinc Pro as a standalone app and it still works with eisy for the Insteon devices. Since I'm 99.9% Insteon it still works 100% for my needs. As long as you weren't on their Mobilinc portal you can use the UD portal or local connection (or even port forwarding, but this is not "secure") to connect to the eisy. Mobilinc will not control anything that you add via plugins and I do not use Thread or Z-Wave to know if Mobilinc will control those. It might be that simple, but somehow the PLM might be a sticky point. I'd expect that you wouldn't want to revert back to the ISY994 simply because the process to move to the eisy is well documented and works well enough that the eisy would work just like your ISY994 and has support from UD should you run into issues. As well as asking on the forums for user assistance with any issues you might run into. Just be sure to read the directions for migration first before attempting so you know the steps and have everything needed to make the migration simple and quick. "works better" is in the eye of the beholder. It's certainly more current and still being developed to work in tandom with the eisy and current UD hardware/software offerings. Since Mobilinc still works for me I haven't fully ventured into UD Mobile beyond just having devices listed there. Some here you'll see have really gone full on with setup and favorites programming. Geofences work a bit differently with UD Mobile and not needing to use variables like you probably are using with Moblinc. This comment seems to imply that you're using the Moblinc "portal" to connect the Alexa. If so then you might not actually be using the Moblinc Pro app and more the Mobilinc Connect or X (?) app they developed. However, the UD Portal does link Echo/Alexa with the UD hardware so that would be what you would use. This is NOT "UD Mobile", but the UD Portal (my.isy.io) to make the Echo/Alexa connection and then in Alexa app you'll need the UD Smarthome Skill linked. The directions are in the UD Wiki for setting that part up. For most users nothing. As mentioned above, with the skyrocketing price of memory and storage UD is offering the "lite" option that should work for probably 90-99% of "home" users. If you're simply looking to modernize your ISY994 and only running Insteon and/or a few limited other automation devices that might have plugins then you won't notice a difference with the lower ram and smaller hd specs. But the Lite version should run plenty of plugins and have enough memory and HD space for almost anything people would throw at it. At least as of today. My questions to you are: What is your current system? What Firmware are you curently running on your ISY994? How many devices do you have? How many scenes and programs do you have? When you begin to migrate please make a full copy of your programs (right click the root of the program tree and select "Copy FOLDER to Clipboard" then paste that into a TEXT editor (not word processing app). This way you'll have the TEXT of all your programs that if/when programs get corrupt during the migration you'll have something to reference to correct them. Do you have any other automation systems? Look at the plugin list to see if you have any systems that have existing plugins that you might encorporate into the eisy system once migrated. Good luck!

@SteveBL please open a support ticket with UD (https://www.universal-devices.com/my-tickets/). Otherwise, please start a new thread in the IoX Support area since your issue is not related to this topic.

My question would be how to you have Alexa trying to control the Apple TV? I've never tried to connect the Apple TV to Alexa. As far as I know there isn't a way to connect the AppleTV to IoX so it wouldn't be a portal device. On the Echo? Probably a developer issue and it might have gone away or become disabled at some point and after a while might not be "active" on your account. I've had a few skills suddenly not be available (Honeywell is the main one...suddenly I couldn't arm my alarm system through voice commands. It's a hazard of having a cloud system with multiple "skills" that might randomly drop/reset. They're all okay until they aren't. Glad you got things working again.

@apostolakisl I don't use the default server so haven't switched to that to test, but your best bet is to setup a gmail account and use that so it's not reliant on the "default" server supplied by UD. Over the years they've had to implement processes to limit spam through the process, but also the volume of repeated messages going through that server probably give it a lower rating for relay points since the messages could be seen as spam (if they're identical and sent a bunch of times. The directions on the UD WiKi still seem to work for setting up Gmail to work for email notifications: https://wiki.universal-devices.com/ISY994:Configure_Mail_Server_Settings#Configuring_gmail_Account The other (perhaps, better) alternative is the Notifications plugin and using UD Mobile or Pushover to get instant alerts on the mobile devices. For this specific issue it might be best to open a support ticket with UD to get direct help and to see if they see anything happening with the server and bounced messages on their side. https://www.universal-devices.com/my-tickets

@IndyUDIuser as @Jimbo.Automates suggests drop the :3000 port. UD has advised with later updates that the suggested/preferred way to access plugins is through the eisy_ui interface. That's usually found by going to https://eisy.local or http://eisy.local/ and using your UD Portal credentials to login. From there the menu in the top left should have a "plugins" portion and then "dashboard". The reason for this is there have been some issues with some plugins and how they are logging into the IoX system that using one over the other could cause conflict and would show the plugin as disconnected. If you fix it when logged in via the (old) PG3 direct access it could become "broken" in the eisy_ui side. (at least that's how I understand what I've read.) I wouldn't use the access from admin console to browse to the plugins portion. Always just open a browser and go directly to it. Be sure, also, not to have both the admin console and eisy_ui open at the same time (if you're making changes to plugins). Since IoX admin console only reads/loads new nodes on startup any changes you make in the web interface would require the IoX (java) Admin Console to restart for the changes to be recognized. So it's always the suggestion to make a habit to not have both open at the same time.

@N8N aside from possibly cleaning the SD card it could need to be replaced. There are instructions for replacing the SD card in the UD Wiki. Your "-110022" error seems to indicate that files cannot be opened (info from wiki for error meanings). The SD card can fail. Do you have a "recent" backup? Part of replacing the SD card is restoring from a backup so you don't have to recreate everything. If you're able to get into the system for longer than a few minutes look at your programs -> summary tab. See if you have a looping program. Sometimes the "Query on Start" is checked. If you have a large system the query could be overwhelming the system as it boots. Last thing I would suggest checking is the power supply. Those are also known to fail. I'm not sure if it would really cause your issues, but very well could be an issue. For the java issues what computer OS are you using?

I would suggest you open a ticket with UD - https://www.universal-devices.com/my-tickets There is an update to 6.0.5_1, but there was a comment elsewhere about a concern if you were running zigbee (I believe). You might want to check with UD to see if it's safe to update for your system. Also, be sure that UD Mobile is updated. I think there was also an issue trying to sync UD Mobile while local (on iOS) that the work around is to connect via cell or non-home wifi (ie be remote of the eisy). Let us know what comes from the UD support ticket to help resolve this.

This is great! This worked and resolved the problem. I didn't open a ticket, but sent feedback through ios beta process. It had screen shots attached, but had same issues as @hart2hart. What's odd is even on cell the sync "finds" over 200 values to clear or backup. I don't have anywhere near that many devices or variables for it to consider removing. It's "funky" (yes...that's about as technical as I can get). Thanks for looking into it.