- ISY 994 stopped working
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ISY 994 stopped working
@miataguy you mentioned above you're on a Macbook. What OS are you running? Apple is ending support for Java so it could be an OS issue depending on what version you're running. Also, be sure when you're clearing java cache that you select all 3 boxes to remove the installed applications AND applets. Also, I'm not sure if Apple OS stores the state files mentioned in the wiki like Windows computers, but you might want to also remove the ud*.state files if they're on your system the next time you clear the java cache. Not really sure if it would make a difference, but those are sometimes temp files that keep old information that need to be cleaned up. Perhaps your Apple OS isn't allowing the Java and UD IoX Launcher to properly clear/update the .state files. I know the state files is showing for a different issue, but it's also been an issue for some with old addresses showing up in the launcher address screen. Also, if you only have 1 ISY994 and on MacOS I might suggest you just get the admin.jnlp from the device and not have to use the launcher method. Since there are no longer firmware updates for the ISY994 then you would use the admin.jnlp to just go directly to the local device login screen. I forget the URL to download that from the local device (I think it is: http://your-isy-ip-address/admin.jnlp - of course replcae with your actual IP address).
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Need help on Update Process
@StangManD please open a support ticket if still having issues. Unsure of the z-wave problem so can't help there. As for accessing the :3000 polyglot page, that's probably by design as UD has suggested not using that for sometime now. It is/was causing issues with how plugins are licensed and connecting/controlling under the hood. The only way (or suggested way) to use polyglot is through the eisy_ui interface. I wouldn't try to use the 3000 port connection beyond this point. If there's something specific you need to do perhaps in your support ticket UD can help you with alternative option(s). https://www.universal-devices.com/my-tickets/
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Eisy Upgrade Question - is now the time? V5.9.1
I think most have had success updating. If not then support is there to get things running correctly again. I think the issue becomes NOT upgrading and falling even further behind. Starting to see some issues and comments in the release that older versions might brick or be much more difficult to update as the underlying operating system is updating and the IoX firmware and Plugin structure is updating. I think the key thing is do you have the time to put into updating it now or risk having a faiure down the road and being so far behind that it's near impossible to get things running correctly again. Since you rely on the eisy and home assistant know that there is always added risk with systems talking to one another. While UD has done a good job in getting their equipment and systems running well it's up to the community to help if you have issues reconnecting different automation systems. Since the introduction of the Polisy and now the eisy w/ eisy_ui keeping systems updated is more important than it ever was in the ISY994 (or older) controllers. There is a lot more involved under the hood than just a simple firmware update. I would lean more toward the side of keeping up to date than falling behind. As long as you read the release notes and follow the update process it should be "safe". If not the first step is to open a support ticket with UD (https://www.universal-devices.com/my-tickets/) to get help with the situation. The reason for that is it helps both UD and the user resolve the issue timely and also helps UD see what happened and potentially fix it so others don't run into the same/similar issue in the future. UD is in a period of rapid development so updating now might make it easier to keep updating as the incremental releases are made.
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Update to EISYUI failed, ticket submitted
@mmb I would suggest keep working on the ticket side. It's just now 8 on the west coast and yesterday was Sunday. Reply to any comments on the ticket. One thing I would not suggest is any SSH commands...since UD specifically said if it doesn't come back up to open a support ticket. At this point random commands trying to figure out what happened or force something could further cause an issue so it's best to work directly with UD to support the situation. It helps UD as well as they might be able to see what happened in the update and could be resolved so others don't have the same issue. If the update suggested that it was done and to reboot then it might be safe to pull the power to the unit and wait ~30 seconds before plugging it back in. But again, I'd strongly encourage waiting for a reply to the support ticket to get further support directly with UD.
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Version mismatch admin console via icon
@stillwater I don't know for certain, but this might be a move by UD not to update the admin.jnlp file on the device now. Since it will end support for the java version soon. Usually my best way of being sure to have a current version is to download directly from UD's site. What you're doing is downloading the "admin.jnlp" that's specific to your firmware. If UD isn't updating that as the firmware updates then you're best bet is to use the start.jnlp downloaded from UD's site (clicking "My ISY" on the top right of their homepage) or the wiki. When you get the alert that there's a mismatch of firmware it's usually been by not clearing the java cache. That's been the best way to clear it out and download a fresh copy of start.jnlp to have the "IoX Launcher" icon added to your desktop. Admin.jnlp has always bypassed the "launcher" method. That goes back to the ISY994 prior to 5.x firmwares. Admin.jnlp would launch directly to the device. UD developed the "IoX Launcher" so that you wouldn't have to clear tha java cache so frequently when IoX 5.x (previously just ISY firwmare 5.x) was being updated often. Since IoX is being updated often again perhaps UD has quit updating the admin.jnlp file that's stored on the device. If you must use admin consolel I would suggest only using the IoX Launcher method and that's by getting start.jnlp from the UD site(s). As @Guy Lavoie suggests use the "Cloud" option and you won't have to clear tha java cache each time. If you use the "Local" option and there's been an update you might face an issue of the same warning.
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Dumbing down to Insteon hub at vacation home
@mikewu99 As @Guy Lavoie and @Brian H point out as long as Java works the "old" admin console should remain a viable option for ISY994 users. I believe it states that in the news on UD's site, but I haven't read it in a while to confirm. The issue is the computer OS will be the problem. Apple has already dropped support for Java (I guess....or at least mostly). It's broken as @oberkc points out. I believe the release also implies that Win11 will eventually stop running the Java needed to launch admin console. So your thought of having an alternative way to run Java as it is today to maintain the admin console access might be the best route (certainly the less trouble from starting all over with the hub and adding an annual subscription for that). I think somebody said to get a Win10 machine and just keep it offline and not updating just to have it maintain admin console. I think if you've got enough experience to run a Raspberry Pi you've probably got the ability to keep Java available for a while.
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Can't login to the eISY
When you're trying to log in does it say provide the portal credentials or the "name of eisy" credentials? It should say one or the other just under the User ID and Password spots. Be sure you're using the correct credentials. If you're just using the device that is automatically found you're probably needing to use the portal credentials. To use the local you'll need to manually add: https://eisy.local:8443/desc (or use the IP of the eisy in place of "eisy.local") When you log in with the port 8443 used it should say "Use your (device name) userid/password". That's where you'd use admin/admin. I don't think clicking the button resets the password anymore. But I forget when that was removed.
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KeypadLinc LED Failures
@Sparks might be something that would have more direct/broad user by posting on the Insteon forums or contacting Insteon support directly. I've had several keypads that have had keys on 24/7 for over 10 years and no failures. *knock on wood* Perhaps Insteon support even knows if there is a way to replace the LED units and give you further guidance.
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where do I go to upgrade?
@someguy the thread you linked to here is just a link to the UD news item about the end of the Java Admin Console support. If you're still using ISY994 then you are already using unsuported hardware. Just know that the Java Admin Console will continue to work AS IS, but many/most computer OS are phasing out support for loading Java "apps" like the Admin Console. In the news article it references that macOS will end support (if not already) and that Win11 might also stop loading. So if this impacts you then you need to read it to understand how to handle the ISY994 moving forward. What you linked to here is an entirely different article. It's to a now outdated version for Polisy/eisy firmware. There are links in that post that you would need to follow to read the full details. However, none of that information relates to the ISY994. It is only for Polisy/eisy and is now an outdated firmware version. As @Guy Lavoie points out...yes...this is where you go to read about the latest eisy update. This is entirely different from the first two links you posted. Lastly, you posted this in the ISY994 forum area. This is why I reference the ISY994.
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Trouble backing up and migrating
For this error you need to clear java cache (one of the issues that's always been a thing). What computer OS are you using? Search "Clear Java Cache" for your specific OS and there should be a page on java.com to tell you how do perform that. Make sure you check all three boxes in the process. (should look similar to this image) What are you migrating from?
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Need help on Update Process
@StangManD just read through the latest release announcement from UD: https://forum.universal-devices.com/topic/46914-os-144-release-is-now-available/ This gives you the information for running backups and the update. Basically - you want to run the latest update from the Java Admin Console....NOT the web UI.
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Smartwings ZWave shades: Paritally open possible?
@wmcneil I don't have anything like this, but would it be possible to make a program that had a "fade up" then a wait and a "stop fade"? You could time how long it would take to open a certain amount and then set that wait time. Otherwise, would have to hope somebody else has these or other z-wave motor shades to have an idea/option to partially open/close.
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Program stopped working and now says // Unsupported
Right click on the scene and see if it has "remove from folder" option. I'm not able to log into mine right now to try it, but I think that's an option when an item is nested in a folder. wow...neat ID switch(?)! That's interesting. Is that last line 5116 or 5118? Either way was the 51st week of the year...maybe somebody got "tired" and transposed a number to the label.
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Program stopped working and now says // Unsupported
Maybe move the scene out of the folder. I'm not sure if that's stopping it or not, but sometimes items inside a folder can't be deleted. I know that goes for using the replace device option. Odd that you have what's printed on the label being a 5, but it added with a 3. I've heard about zeros being Ds or 8s and S being 5, but not 5 to 3. That's due to font issues.