Geddy

When you're trying to log in does it say provide the portal credentials or the "name of eisy" credentials? It should say one or the other just under the User ID and Password spots. Be sure you're using the correct credentials. If you're just using the device that is automatically found you're probably needing to use the portal credentials. To use the local you'll need to manually add: https://eisy.local:8443/desc (or use the IP of the eisy in place of "eisy.local") When you log in with the port 8443 used it should say "Use your (device name) userid/password". That's where you'd use admin/admin. I don't think clicking the button resets the password anymore. But I forget when that was removed.

@Sparks might be something that would have more direct/broad user by posting on the Insteon forums or contacting Insteon support directly. I've had several keypads that have had keys on 24/7 for over 10 years and no failures. *knock on wood* Perhaps Insteon support even knows if there is a way to replace the LED units and give you further guidance.

@someguy the thread you linked to here is just a link to the UD news item about the end of the Java Admin Console support. If you're still using ISY994 then you are already using unsuported hardware. Just know that the Java Admin Console will continue to work AS IS, but many/most computer OS are phasing out support for loading Java "apps" like the Admin Console. In the news article it references that macOS will end support (if not already) and that Win11 might also stop loading. So if this impacts you then you need to read it to understand how to handle the ISY994 moving forward. What you linked to here is an entirely different article. It's to a now outdated version for Polisy/eisy firmware. There are links in that post that you would need to follow to read the full details. However, none of that information relates to the ISY994. It is only for Polisy/eisy and is now an outdated firmware version. As @Guy Lavoie points out...yes...this is where you go to read about the latest eisy update. This is entirely different from the first two links you posted. Lastly, you posted this in the ISY994 forum area. This is why I reference the ISY994.

For this error you need to clear java cache (one of the issues that's always been a thing). What computer OS are you using? Search "Clear Java Cache" for your specific OS and there should be a page on java.com to tell you how do perform that. Make sure you check all three boxes in the process. (should look similar to this image) What are you migrating from?

@StangManD just read through the latest release announcement from UD: https://forum.universal-devices.com/topic/46914-os-144-release-is-now-available/ This gives you the information for running backups and the update. Basically - you want to run the latest update from the Java Admin Console....NOT the web UI.

@wmcneil I don't have anything like this, but would it be possible to make a program that had a "fade up" then a wait and a "stop fade"? You could time how long it would take to open a certain amount and then set that wait time. Otherwise, would have to hope somebody else has these or other z-wave motor shades to have an idea/option to partially open/close.

Right click on the scene and see if it has "remove from folder" option. I'm not able to log into mine right now to try it, but I think that's an option when an item is nested in a folder. wow...neat ID switch(?)! That's interesting. Is that last line 5116 or 5118? Either way was the 51st week of the year...maybe somebody got "tired" and transposed a number to the label.

Maybe move the scene out of the folder. I'm not sure if that's stopping it or not, but sometimes items inside a folder can't be deleted. I know that goes for using the replace device option. Odd that you have what's printed on the label being a 5, but it added with a 3. I've heard about zeros being Ds or 8s and S being 5, but not 5 to 3. That's due to font issues.

I’m good with this. No issues that I know of. Thanks.

@Techman thanks for posting the update. I checked mine as well. Yesterday it seemed to be fine, but when I checked was also at high 90%. Just rebooted and it came back down to 12-15%, but now creeping up to 30%. The plugins were all disconnected, but then got an alert on UD Mobile that PG3 was starting then refreshed the page and they were all connected and running. @Michel Kohanim I do NOT have multiple partitions on the drive. It's as it was shipped.

@epete what controller are you using and what firmware are you on? Did you update recently? Is the device still shown in the list of devices? Can you control the device from admin console? Can you post your program? Right click on the program and select "COPY to clipboard" then paste it here as TEXT. Don't post a screen shot! Text of the program can be used by others to edit it rather than trying to describe on a picture. Also, it saves a lot of writing if it's a simple edit/change. What's in the scene? Is it really a scene or just a single device? You can change the on value by times. I do that with a dimmer switch directly. It's not a scene.

@jckinneman This might be something that would help UD if you open a support ticket. Especially if this is something that can be duplicated in the Java Admin Console before they move everything into eisy_ui. https://www.universal-devices.com/my-tickets/ Maybe include a link to this thread. Before you open the support ticket can you also run event viewer on level 3 and see if there's anything being generated in there? This might be a case where support for the i3 is almost perfect, but something is off. Glad it seems to be narrowed down to a device situation.

You need to clear the java cache before getting back into it. The error you're getting is indication of that. Be sure you select all 3 boxes in the process. If on Windows look for "Configure Java" -> "Settings" -> "Delete Files"

@jckinneman strange. I wonder if an issue with it being an i3 device. Sorry can't test any of those. What if you tested one program, but making the else the off setting. led-test - [ID ####][Parent ####] If 'Office' Status is not Off Then Set 'Office' Backlight 100% Else Set 'Office' Backlight 0% This is since it's a dimmer if there's any brightness level set then the backlight would be 100%, but when it was off would be 0%. I don't use status often and wonder if that's causing the loop since it's always checking the status. The scene could also be an issue. Do you have any other i3 devices not in scenes to test with?

@Guy Lavoie thanks for clarifying and info.

Based on the release notes, no, this would not apply to the Polisy. I believe I read others saying they tried to update their Polisy and nothing changed for them. https://forum.universal-devices.com/topic/46914-os-144-release-is-now-available/

Here's the last update that seemed to include the Polisy: https://forum.universal-devices.com/topic/46475-updated-software-available/ There is another release out that I do not think will apply to the Polisy. Remember, if you run into issues you can open a support ticket with UD: https://www.universal-devices.com/my-tickets/

@TheA2Z do you have a lot of plugins loaded/running? I don't have much on my system and it's at 33%. You might want to open a support ticket just to be sure it's okay and nothing to worry about. Haven't seen others commenting on the memory being an issue yet. Always good to get it looked over just to be certain. https://www.universal-devices.com/my-tickets/ Sorry...just saw there was indeed another post about memory...

Nice work on the update. Updated tonight in probably ~20 minutes. I wasn't watching it like a hawk, but started the process about just after 5pm and was rebooted and back into the system by 5:40. The web UI is a nice update to have. Looking forward to how it continues to develop. I'll be one (of the few) that will miss the java admin console if/when it's officially not available. It's so reliable. 😉 Nice work UD team!

@jckinneman do you have a program that is turning the backlight ON when the switch is turned on or status on? And that one isn't causing an issue? Be sure to remove the "wait 2 seconds" line too I do not have an i3 device, but on a simple on/off module the program as you have it and as @JimTurner posted works for switched and status. But when I turn the light back on the led (backlight) stays out. I'm not sure if the i3 is acting different and causing the program to run in a loop because it's always seeing the "status" as off. Do you have the device set as an "on/off" switch or is it a dimmer? If it's a dimmer maybe we can edit the program somehow. Also, for future reference, the best way to post a program to the forums is to right click the program and select "COPY to Clipboard" then paste it as text. It helps others edit the program rather than describing on a picture. This worked in my test: led-test - [ID ####][Parent ####] If 'Office' Status is Off Then Set 'Office' Backlight 0% Else Set 'Office' Backlight 100%

@aLf this situation usually meant your firmware and UI didn't match in admin console. If you haven't updated yet make sure that you match in the help -> about. If you do match then try clearing java cache again (just to be certain), delete any old copies of start.jnlp or admin.jnlp and download a fresh start.jnlp from the UD site (by clicking "My ISY" on the homepage) or downloading the admin.jnlp directly from the device (although start.jnlp option is the preferred/suggested). What computer OS are you using? Make sure that Java is updated (I'm on Win10 and Win11 and see there was a Java update within the last week or so that I just applied to some of my computers). If you do match the firmware and UI and you're still showing those errors then they could have been that way for a very long time and you just didn't notice. As @Techman says the query isn't as necessary as it once might have been, but some still rely on it, especially if you have a lot of battery devices. It used to be a default program in the ISY994 (and perhaps earlier) days. It is not included with new eisy devices. The fix is to set it to query the eisy device (name of device if you've changed it). Usually the device will be near the end of the item list if you try to edit/re-create that program. More than likely the ID it is showing might be your old ISY994 (or Polisy) UUID and that's why that one isn't working because it's not a known address/id for the current system. Does that address match the eisy UUID? More than likely not and it's been that way since you migrated from the old system(s).

As the release notes say if you haven't had the system come back yet please open a support ticket. https://www.universal-devices.com/my-tickets

@jckinneman remove the "write changes" and the wait lines.

Instructions in the wiki: https://wiki.universal-devices.com/ISY_Portal_Transfer_Instructions Be sure to also read this about support to the new owner: https://wiki.universal-devices.com/Main_Page#Selling_Your_House I would suggest completely removing any programs/timers. Your schedule of events might not line up with the new owner. Also, be sure that all switches work even if the eisy isn't installed. If the new buyers have a home inspection part of that would more than likely include testing each switch that it operates as expected and logically turns on items as it should. You don't want something to fail and cause you or the new owner unnecessary expense because it's "automated".

If you're not using z-wave then you should update to the last version released for the ISY994 (5.3.4). https://forum.universal-devices.com/topic/33287-534-isy994-last-release-for-isy994/ Since you're on 4.9 there are huge changes going from 4.x to 5.x. If you've got a "good backup" of when you were on 5.3.4 for a little while you might be able to use that backup to restore once you get the system up to 5.3.4. The only reason to "stop" at 5.0.16C is if you have an older z-wave (series 300?) card and used z-wave. Beyond 5.0.16C the z-wave certification only worked for the series 500 boards. I'm not sure if there were issues if you have the 300 series installed so can't say for sure best option if you do have older z-wave card installed. If you're not using it I might remove it and not worry about z-wave on the ISY994. Especially since you're not using it. Previous releases can be found here: https://forum.universal-devices.com/forum/39-previous-releases/ Although, I don't see any specific releases for 5.0.9. There is a 5.1 release and it even references needing 5.0.9. Though I think that might be outdated instructions. I think you can update to 5.3.4 without issue from where you're at. Just be sure to clear the Java cache and download a new start.jnlp from UD's site before you try to get into admin console again or you'll get a version not matching warning. In the 5.1 thread it seems that if you're using an older admin console version you might just have to close the progress bar manually: