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Program stopped working and now says // Unsupported

Featured Replies

I had three programs that would set the bathroom light on level to 100% in the day, 70% after 7:00 PM and 30% after 11:PM and then back to 100% at 6 AM. My then statement now have a line that says //Unsupported Adjust Scene Action. Did the capability of setting light levels in a scene get removed as it was working fine for a long time.

Edited by epete

@epete what controller are you using and what firmware are you on?

Did you update recently?

Is the device still shown in the list of devices?

Can you control the device from admin console?

Can you post your program? Right click on the program and select "COPY to clipboard" then paste it here as TEXT. Don't post a screen shot! Text of the program can be used by others to edit it rather than trying to describe on a picture. Also, it saves a lot of writing if it's a simple edit/change.

What's in the scene? Is it really a scene or just a single device? You can change the on value by times. I do that with a dimmer switch directly. It's not a scene.

  • Author

I did update after seeing the update email from Universal Devices, but this problem started before the update. Below is one of the programs that Set the Bathroom Scene on Level back to 100% at 7:01 AM which is located in the Bathroom folder

program.jpg

I do now see that something has been corrupted as the scene somehow has my Balcony light in it

scene.jpg

and after the update I had noticed by balcony Light Disappeared from the ISY Node altogether, so I had re-linked it. The Insteon Address printed on the device was 51.A5.D6. I had tried adding it manually and it would not add. I then tried by pressing and holding the button on the Insteon Device and selected start linking button to let eISY find it. When it was found the address that was read was 51.A3.D6.

I can control both the bathroom light and balcony light from the Admin Console. I can also press the KeypadLink D button (KPLD Bathroom) and turn on the scene. When I have the Bathroom Scene selected and click On or Fast On, it does not turn on.

I also see some corruption on teh screen which I always assumed was low memory for video.

image.png

Clicking Remove from Scene option for the Balcony Light gives me this error

image.png

And trying to delete the bathroom scene to start over gives me this error

image.png

So I am fully stuck.

Additional info

image.png

image.png

Sorry Geddy, I just saw your instruction not to post screenshots

  • Author

Here is the text copy of the program

Bathroom Light Day Mode - [ID 004D][Parent 0001]

If

From 7:01:00AM

To 6:59:00PM (same day)

Then

Set 'Bathroom / Bathroom' On Level 100%

// Unsupported Adjust Scene Action

Else

- No Actions - (To add one, press 'Action')

  • Author

right, See the 4th and 5th picture showing the error I get when trying to delete the Balcony switch from the scene and the error from just trying to delete the scene.

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