DennisC

I have experienced the same issue when using eisy.local. I have been using the IP address, it's just faster and you don't need to wait until after entering credentials to find out there is an issue.

I have had that happen to me after the 6.1.x upgrade. After fiddling with it for some time and trying several reboots, I finally got next runtime updating correctly, by making a same change to one of the times. I think I added a second to the time and then saved it. After it finished saving, I went back and put the item where I wanted and saved it again. I don't remember if I ran "run if" afterwards or not, but that got the next runtime squared away.

Is the date and time in eisy-ui correct? I have seen something similar happen to me, I think it corrected itself after several reboots.

If you right click on the program name from the left hand screen and select "Run Then", does the program run?

You are correct, I totally missed the boat with this one...... If your eisy is showing offline in the portal (there is no green dot next to the UUID), then we can forget about everything else that is not working. Nothing is going to work until this gets corrected. Sign in to the portal, go to Tools and the drop down for Select Tools. Next highlight Information, followed by clicking on ISY Portal Access License. You will get a popup window. Under License Active, does it indicate Yes? For License Expiry Date is it in the future or has it passed? I suspect your license may have expired. If not, I would suggest opening a ticket with UD.

You can also try deleting Java files and apps, and then downloading a new start.jnlp from UD. Don't use a previously saved one.

I understand you are frustrated, but did you try to follow the instructions I posted above? From reading you description, it doesn't sound like you have. You should not be looking at the copy or move that is currently appearing at the bottom of the screen. (I think the appearance of copy and move behind the other text is a phantom bug that has appeared somewhat recently). But in either case, you do not use them to move a favorite. Just in case we had some differences between versions, I checked and we are running the same version of UD Mobile. I just tried to move a favorite following the wili instructions AND the instructions I posted above and it worked fine for me. Here are the wiki instructions: "Edit FavoriteGo to the Favorites Tab. Select Edit (pencil icon) at the top of screen, then click the Favorite item for Edit Options. When edits are finished click the edit (pencil icon) at the top to finish editing. Delete FavoriteGo to the Favorites Tab. Select edit (pencil icon) at the top of the screen. Click the Favorite item. Select "Remove from Favorites". Move FavoriteGo to the Favorites Tab. Select edit (pencil icon) at the top of the screen. Click Move or Move-to-Folder. For Move-To-Folder select Paste when in the desired directory, the first screen is the home directory. To move position in the current directory long press the favorite item then drag to position." In your description of your method, I don't see you mentioning entering edit mode by pressing the Pencil icon. Are you doing this? Once you enter edit mode, then press the three dots and select your desired operation. For just moving, you need to hold and move. For move to folder, after selecting that function, change to the folder you want and then paste. I think if you enter edit mode first, it will come together for you.

Unless I am completely not understanding what you are trying to do, there is no copy or paste buttons involved. First you make what you are interested in a Favorite. Then from the Favorite screen, touch the pencil icon which puts you in edit mode. Using the three dot menu on your favorite, select move or copy. From memory, the Favorite is now highlighted and you proceed to move. I apologize if I am completely misunderstanding what you are typing to do.

I would try a reboot.

Click the pencil icon in upper right corner, followed by the three dots on favorite you want to move and then select either move to folder or move favorite. I should mention, this is all done on the Favorites tab in UD Mobile.

Well, I think the safest bet would be to programmatically close the water valve whenever there is a leak alarm. What happens if you fail to hear the notification in a reasonable timeframe? If you rally want manual control and you use UD Mobile, just set up a favorite icon that will close the valve. That way you still have the ability to manually close the valve, without requiring a link.

Not necessarily, UD Mobile could be using the remote portal connection and not your local connection. You should sign in to your router and verify you are using the correct IP address.

Check your router to verify eisy is connected and you have the correct IP address.

Sorry, had a long day yesterday......

Well, above you wrote: "My program was activated by this data, but it is written to activate only if daily precipitation is >0.45", but the program you posted says "<= 0.750 Inches"?