DennisC

You are correct, I totally missed the boat with this one...... If your eisy is showing offline in the portal (there is no green dot next to the UUID), then we can forget about everything else that is not working. Nothing is going to work until this gets corrected. Sign in to the portal, go to Tools and the drop down for Select Tools. Next highlight Information, followed by clicking on ISY Portal Access License. You will get a popup window. Under License Active, does it indicate Yes? For License Expiry Date is it in the future or has it passed? I suspect your license may have expired. If not, I would suggest opening a ticket with UD.

You can also try deleting Java files and apps, and then downloading a new start.jnlp from UD. Don't use a previously saved one.

I understand you are frustrated, but did you try to follow the instructions I posted above? From reading you description, it doesn't sound like you have. You should not be looking at the copy or move that is currently appearing at the bottom of the screen. (I think the appearance of copy and move behind the other text is a phantom bug that has appeared somewhat recently). But in either case, you do not use them to move a favorite. Just in case we had some differences between versions, I checked and we are running the same version of UD Mobile. I just tried to move a favorite following the wili instructions AND the instructions I posted above and it worked fine for me. Here are the wiki instructions: "Edit FavoriteGo to the Favorites Tab. Select Edit (pencil icon) at the top of screen, then click the Favorite item for Edit Options. When edits are finished click the edit (pencil icon) at the top to finish editing. Delete FavoriteGo to the Favorites Tab. Select edit (pencil icon) at the top of the screen. Click the Favorite item. Select "Remove from Favorites". Move FavoriteGo to the Favorites Tab. Select edit (pencil icon) at the top of the screen. Click Move or Move-to-Folder. For Move-To-Folder select Paste when in the desired directory, the first screen is the home directory. To move position in the current directory long press the favorite item then drag to position." In your description of your method, I don't see you mentioning entering edit mode by pressing the Pencil icon. Are you doing this? Once you enter edit mode, then press the three dots and select your desired operation. For just moving, you need to hold and move. For move to folder, after selecting that function, change to the folder you want and then paste. I think if you enter edit mode first, it will come together for you.

Unless I am completely not understanding what you are trying to do, there is no copy or paste buttons involved. First you make what you are interested in a Favorite. Then from the Favorite screen, touch the pencil icon which puts you in edit mode. Using the three dot menu on your favorite, select move or copy. From memory, the Favorite is now highlighted and you proceed to move. I apologize if I am completely misunderstanding what you are typing to do.

I would try a reboot.

Click the pencil icon in upper right corner, followed by the three dots on favorite you want to move and then select either move to folder or move favorite. I should mention, this is all done on the Favorites tab in UD Mobile.

Well, I think the safest bet would be to programmatically close the water valve whenever there is a leak alarm. What happens if you fail to hear the notification in a reasonable timeframe? If you rally want manual control and you use UD Mobile, just set up a favorite icon that will close the valve. That way you still have the ability to manually close the valve, without requiring a link.

Not necessarily, UD Mobile could be using the remote portal connection and not your local connection. You should sign in to your router and verify you are using the correct IP address.

Check your router to verify eisy is connected and you have the correct IP address.

Sorry, had a long day yesterday......

Well, above you wrote: "My program was activated by this data, but it is written to activate only if daily precipitation is >0.45", but the program you posted says "<= 0.750 Inches"?

That is exactly my point. By doing this, you are not using the built in Elk smoke detection input, notifications, & quick action buttons. Also, by code, there are other requirements that need to be met when using a relay for smoke detection (supervised monitoring of relay). According to the Kidde documentation, these devices are meant to be for auxiliary warning devices, not primary notification and alarming. Would they work, probably, but......

How would they tie in to the Elk dedicated smoke detector terminals, which requires a 4 wire smoke detector?

This is what I am currently using: https://www.jmac.com/UTC_Formerly_GE_SecurityESL_541NCSXT_p/UTC-GE-ESL-541NCSXT.htm

Start with rebooting eisy.

You can start here: https://wiki.universal-devices.com/Eisy:User_Guide#eisy_(PG3)_Dashboard Once you decide on your first plugin, go to the store and select the plugin you are interested in. Most of the plugins have a more button, following that link will take you to specific instructions to configure the plugin.

If you are using eisy with a serial PLM, a special cable is needed. Are you using the correct cable and if so, could the cable be defective?

I use Yolink Power Failure device at two locations, along with Yolink Plugin. Works flawlessly.

I have to agree with @Geddy , strange file location. When you reboot, are you shutting down and restarting, or just restarting? I would suggest you shutdown, restart, and then follow these instructions: https://www.java.com/en/download/help/uninstall_java.html to run the Microsoft utility listed under troubleshooting. That will repair any corrupted files and stray registry entries. Afterwards, shutdown, reboot, and then try the offline installer.

Since you deleted that folder, have you tried rebooting, followed by using the instructions in the troubleshooting guide? That note about "investigating" this issue has been around for several years. I wouldn't wait on them finding an issue.

I have experienced the Java 1603 a couple of times over the years when updating. While this doesn't sound like it will help you, I was able to correct it by using the offline installer listed here: https://www.java.com/en/download/help/error_1603.html

That is not completely true. Even with Liftmaster coded system, you can use one of the below listed opener switches and then connect dry contacts to the terminal board. I did this a few years ago with a new Liftmfaster torsion bar garage door opener. https://www.amazon.com/883LMW-LiftMaster-Button-Control-Security/dp/B07W5RMN56/ref=asc_df_B07W5RMN56?tag=bngsmtphsnus-20&linkCode=df0&hvadid=80470717339467&hvnetw=s&hvqmt=e&hvbmt=be&hvdev=m&hvlocint=&hvlocphy=98524&hvtargid=pla-4584070199414765&psc=1&msclkid=382c3ea2718c12808f9857558fc91362

That's weird and I don't really have an answer for you. However, I would offer up one clarification, just to be sure. After long pressing the app icon, are you then selecting "add to home screen" or are you again long pressing on the word "Favorites" and holding it until your home screen appears? When I do it, I hold the word Favorites and release it on the home page. I know this works, because I did it two weeks ago on 2 new phones.

Shouldn't be, I have been using UD Mobile on my phone and my wife's phone since it came out. I have never lost the Favorites app icon and it always opens to the Favorites tab. Maybe try again?

It has always been in the UD Mobile WIKI: https://wiki.universal-devices.com/UD_Mobile#Favorites