DennisC

Here is the complete migration instructions: https://wiki.universal-devices.com/Eisy:User_Guide#Migration Follow the instructions and you shouldn't have any issues. By the way, you do not unzip the backup file.

What does "fail" mean? The preferred way to access eisy UI is either: https://eisy.local or http://eisy.local What happens when you try these? Note, there is a bug that gives you a blank screen , refresh the page and it should then load.

Maybe try a new power supply. Sometimes the power supply gets flacking and the light appears but unit doesn't start up correctly.

Take a look at the document below. While not specifically for eisy, it is still relevant. https://docs.universal-devices.com/production/The+ISY994+Home+Automation+Cookbook.pdf

I'm kinda confused by what you are saying, on the notifications tab there is no selection pull down for more than 1 system. I also have eisy's at 2 different locations, running v1.5.5 of UD Mobile and have no issue deleting notifications.

Are you on the latest version of UD Mobile? If so, I would suggest opening a support ticket.

If I remember correctly, UDMpbile has been having some issues connecting with pg3. Try searching for a post from Javi about it. If this is happening when you are in your network and you are using local connection in setup, try removing the local setup. If I am remembering all of it, it has something to do with the local connection. Don't remember if the fix is out yet, but make sure you are on the latest version.

So we all know, what firmware version of eisy are you running and what version of pg3 are you on?

Because programming doesn't happen overnight. Many things can now be done in eisy.local with no Java, but not everything. For example, program creation and editing must still be done in the admin console.

Just to double check, there are two ways to add IP to the Launcher. The first is: https://eisy.local:8443/desc. The second is https://xxx.xxx.x.xxx:8443/desc. Replace the x's with your IP address. Be sure to try both of them.

You can also use this button and connect to it. https://www.amazon.com/883LMW-LiftMaster-Button-Control-Security/dp/B07W5RMN56/ref=asc_df_B07W5RMN56?tag=bngsmtphsnus-20&linkCode=df0&hvadid=80401905752479&hvnetw=s&hvqmt=e&hvbmt=be&hvdev=m&hvlocint=&hvlocphy=98088&hvtargid=pla-4584001431278556&psc=1

Try rebooting both your router and then eisy. Followed by clearing all 3 boxes in java when deleting files and downloading a new start.jnlp.

What you are seeing would be normal. You would need to follow the wiki instructions to create a Favorite. On the favorite page, click the + sign to create a favorite with a custom name. For example, Elk Area 1. Next go down to Display Node and navigate to Area 1. Now move to Display Status and select Armed Status.. Then it Save in upper right. Once this tile is created, you can then follow directions from my post above to add mapped values. To get full benefit from UD Mobile, most create a Favorites tab and add custom tiles for items we want to monitor or control regularly. It also provides quick at a glance of what we want to see and status, if you add color changes based things like on/off, temperature, etc. There is ample information in the wiki for UD Mobile on how to add Favorites and custom tiles.

I would add that you can not beat UD Mobile for a mobile device app. I originally also used Mobilinc and UD Mobile is faster, easier, has much more functionality, and better documentation. In addition, it is actively being developed, with a very involved and helpful developer. While UD Mobile is free, it can be used without cost for local connections and as previously mentioned for remote access with port forwarding. The only cost involved would be a yearly subscription to UD Portal, which gives you secure remote access and makes pg3x easier to run for adding plugins.

Are you on armed Status?

If you have a new unit, do yourself a favor and open a support ticket and wait for UD to assist you. They are very responsive.

There are simple notifications with some restrictions built in to UD Mobile and there is more advanced notifications from a plugin. Which do you want to use? In both cases you have two new phones, have you added the phones to the system. Here are some instructions and the link to the video is helpful. https://wiki.universal-devices.com/UD_Mobile#Notifications_Tab

The wireless settings are there to set up eisy to connect wirelessly. If eisy is already connect via Ethernet, you do not want to do this.

Yes, that is happening to me also. UD has stated that is fixed in next update. We will need to wait and see.

FYI, the last two updates I have done were done using eisy.local on advice from UD support. Both worked fine and eisy.local provides notice of upgrade in progress and reboot required similar to UD Mobile.

Type https://eisy.local:8443/WEB/sysconfig.txt in a browser and check which version of udx you currently have installed. If it is less than 4.2.0, run upgrade packages again. If it is at least v4.2.0, then open a support ticket with UD and let @Javi take a look at your issue.

Sounds like you either do not have eisy properly setup with the portal, or you are not following the directions for UD Mobile. If you go to the portal, is your eisy shown as online and is it licensed? To properly setup UD Mobile follow the user guide: https://wiki.universal-devices.com/UD_Mobile

If you are no longer using the unit that is off line, it can be removed by clicking the red x on the left side. If there is an active portal license associated with the device, be sure to address that first.

Try rebooting eisy first. Also, be sure to synchronize UD Mobile, then try adding the favorite back.

That is the procedure posted above, but I was only posting the answer to your question about the plm. Go back to the wiki and follow the rest of the migration procedure. Going from memory, you need to go through all your programs and network resources if you have any. You may need to reserve each one. You also need to migrate pg3 and possibly some action in the portal. Follow the instructions in the wiki and you should be good to go.