DennisC

Hard to help without you providing details about what difficulties you are having. For starters are you following the instructions here: https://wiki.universal-devices.com/Eisy:User_Guide#Migration Be aware, to migrate from ISY994 to eisy, there are some minimum firmware requirements for the 994 that you must meet. Also, Elk module has been depreciated, you will need to move to the Elk plugin.

Verify the easy IP address with your router. Then click on the add button in the Launcher and add the IP address manually.

I would still suggest trying another power supply, and not POE.

In the meantime, you might want to try a new power supply.

As far as we know, eisy is it for the time being. It's a matter of what you are comfortable with. But I would suggest that you obtain a new USB PLM, to have as a spare just in case. Download a copy of the migration procedure from the wiki and read through it several times. Be sure to ask questions about anything that is not clear before hand. You didn't mention what firmware you are currently running. There are minimum requirements for migrating to eisy, so you might need to do some firmware upgrades first.

This definitely sounds like a nose issue especially given the location you have described. It has nothing to do with communicating directly. Use an extension cord from PLM to another outlet outside the electric room. Also, make sure you have the cable from PLM to ISY connected correctly. If you have another cable, try replacing the cable with the correct type cable.

Try plugging the PLM in to a different power circuit in case there is something on that circuit causing interference.

Short answer is the Plugin can do everything you are currently doing with the Elk module. You will need to update the programed address to change from the module to the Plugin. So there will be some manual work involved. While I do something similar, I do most of my programing in ISY/eisy because it is easier. There are only a few things that need input from Elk that is not already available via the Plugin and for those I use outputs. If you use outputs in the Elk, there would be no changes needed on the Elk when upgrading to eisy. The Elk just turns the output on/off and eisy will run the program based on the change in output state.

Try using Yolink and the Plugin for eisy control. Yolink has a solid 1/4 mile range.

If you follow the link to the manual and look at page 3, there is an illustration that shows you where the set button is. Continue on to page 7 for the written instructions.

Follow the directions in the owners manual: CONTROLLING OUTLETLINC FROM AN INSTEON CONTROLLER Linking an INSTEON Controller to OutletLinc To use OutletLinc as an INSTEON Responder, follow these steps to Link OutletLinc and a Controller together. Refer to the Controller’s Owner’s Manual for detailed instructions on how to properly install and Link it to OutletLinc. The following will work for the most common INSTEON devices: 1) Set the Controller to Linking Mode. (For most Controllers, press & hold an On or Scene button for 10 seconds or the Set button for 3 seconds.) You will have 4 minutes to complete the next step before Linking Mode automatically times out. 2) Press & hold the Set button on OutletLinc for 3 seconds The OutletLinc Status LED will flash once and then turn on solid The load will flash once 3) Confirm that Linking was successful by tapping the button you just Linked to on the Controller OutletLinc will respond appropriately See pages 3 and 7 in the manual. https://support.insteon.com/support-knowledgebase/2014/10/1/outletlinc-2011-owners-manual?srsltid=AfmBOorCsHzrWJgzvSi8VAcC6Tek-Ob3LpW9P6daxthYCt1Bv2SiuDjF

By app, if you are referring to the Yolink app, yes you need to install the app. The Yolink app is the way to interface with Yolink devices. You will also need it if you add the Yolink plugin to eisy/Polisy. The codes required for authorization come from the Yolink app.

I have a Yolink sensor installed on my metal mail box: https://www.amazon.com/Universal-Contact-Closure-Assistant-Security-Required/dp/B08P1VQMCR/ref=asc_df_B08P1VQMCR?mcid=b0c7c452897c36e98dc5936b3338999c&hvocijid=1587467274128929744-B08P1VQMCR-&hvexpln=73&tag=hyprod-20&linkCode=df0&hvadid=721245378154&hvpos=&hvnetw=g&hvrand=1587467274128929744&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9004510&hvtargid=pla-2281435179058&th=1 Long range and long battery life. There is a plugin to bring it in to UD infrastructure.

You need to delete Java files (all three boxes) and download a new start.jnlp from UD.

Yes, the Rain Machine app continues to work, at least on Android. With the exception of Notifications. I reported this to them at the end of last year and they responded that because of changes to Android they needed to rewrite the Notification portion of the app. They also indicated they were working on it. However, so far there has not been an update and my inquiry last week has gone unresponded to. While I never used the plugin for Rain Machine, remote access still works (without a subscription), but you need to open a port in your router.

You need to open a support ticket with UD.

If you clear Java cache and download a new Launcher, and enter the IP address and port manually in to the Launcher does it work then? If not, suggest you open support ticket with UD.

You don't indicate if you are on Windows or Mac, so here is the general troubleshooting pages: https://wiki.universal-devices.com/Main_Page#Troubleshooting_2 Scroll through the entire section trying what is relevant. I would suggest starting with clearing State files, increasing Java memory, then clearing and reinstalling the Launcher. Be sure to click all 3 boxes when deleting Java files.

Take a look at the configuration tab in Polyglot for the Elk plugin and make sure all of the entries match the instructions, including use of the non secure port. Also, you can only have one connection open to Elk at a time. For example, you can not be in ElkRp2 and plugin at same time.

Would it be possible to include a switch in PG3x to allow the user to select local or cloud?

With the Notification plugin and Pushover your notifications can be sent as a message in Pushover app, very similar to text messages (with history), not an email.

What procedure did you follow? To offer assistance, we would need to know what you have done to see where it is different from what you should have done, or to offer troubleshooting suggestions.

While it is possible if you do upgrade packages the upgrade will complete. However, I highly recommend waiting until you hear from UD, in order to minimize risk. Often you can receive a response on Sunday.

I would suggest opening a service ticket with UD.

If you power cycle eisy and the upgrade button still doesn't work to upgrade you, you can try using the multifunction button. Look in the wiki for the correct number of presses of the button. If that still doesn't work, it would be best to open a support ticket.