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DennisC

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Everything posted by DennisC

  1. If I recall correctly, 170001 messages are informational and can be ignored. ISY is still the base of UD's platform. eisy is the hardware that runs the ISY system. If some programs are not running correctly, try rebooting eisy and see if it makes a difference.
  2. DennisC replied to jlamb's topic in eisy
    Make a Polyglot back up from pg3x and after your migration, restore the back up. However, some program manipulation may be required to adjust any changes to node names/addresses. Each program may need to be resaved after migration.
  3. I would suggest asking UD this question via a support ticket.
  4. It is great that you test your back up. One other thought, does your back up ISY also have the Elk Module installed? If I remember correctly, the Elk Module is no longer available for purchase.
  5. Well, the 994 is no longer supported by UD. If UD assistance is required for a problem, you will need to pay for it. There will be no further development work done for it, so no firmware updates or new features. Currently, there are some new devices that will not work with the 994. If your existing unit fails and needs to be replaced, how inconvenient will it be to not have your automation working for a week or two? (I realize you said you have a spare ISY, but do you know it works?) From my perspective, I would rather plan a replacement/upgrade rather than have to do it on an emergency basis. Also, UD is offering a 15% discount right now. As for needing to update programs, including Elk, yes there will be some of that. However, if you copy all programs to clipboard and then paste to a document file, you will have a good reference to simplify the task. Are you still using the old Elk Module, or are you using the Elk plugin? At some point, UD might be shutting down the Elk Module since support has ended. If you are not using any plugins, a lot of new features have been added via plugins. Once again, I would prefer to do this as a planned activity. Only you can answer what is best for you.
  6. What UD device are you running? Native notifications via email to text have been unreliable. Using the Notification plugin makes it more reliable. Add Pushover to the mix and you are rock solid. Check the wiki and UD plugin store for more information.
  7. In the admin console, the Sensibo plugin allows for setting the target temperature in either Fahrenheit or Celsius. In UD Mobile, the Target Temperature displays in Fahrenheit, which is the setting utilized within the Sensibo app. However, the drop down for "Set" command in UD Mobile only allows for Celsius. A reboot of eisy does not make a difference. Is this an issue with the plugin or UD Mobile?
  8. Not sure what you mean by matter dongle since UD doesn't offer Matter yet. If you are referring to UD's Zwave dongle, then yes, you make a Zwave backup, followed by an admin console backup. Save the file and you can then restore it to your eisy or a new one.
  9. For clarity, are you saying you can not change the armed status using the Elk plugin once the system is in an armed state, without disarming first? If so, that is correct. It is a behavior I reported sometimes ago and I believe it is listed in the open issues list.
  10. The simplest solution would be to create a no cost Gmail address and use that just for sending messages from eisy. You will need to create an app password. There are instructions in the wiki. The best solution would be to use the Notification plugin along with Pushover. Check for more information in the Notification plugin write up.
  11. Sometimes the instructions don't populate until a reboot. But you need to fill in the 3 blank values. Go to the Plugin store and click on the more button under the Yo link plugin. That should bring up the instructions.
  12. Have you tried setting up a network resource to send those commands? Once you get that working you can trigger the network resource from a program.
  13. Did you go to the plugin configuration tab in Polyglot and fill out all of the information? There are authorization codes that are required for the plugin to work which you just get from the Yolink app. The instructions for set up are on the configuration page of the plugin.
  14. Try following the instructions here: https://wiki.universal-devices.com/index.php?title=Main_Page#start.jnlp_does_not_start_IoX_Launcher
  15. When you originally set up your devices, did you customize any of the zwave parameters? If not, then you are using the standard zwave configuration and they should add with the same settings. If you did customize the parameters I think you will need to document each change.
  16. UD no longer offers dongles for ISY. You would need to find someone with one to sell. With only 10 devices, I would suggest adding them in as new devices.
  17. Take a look at this link and scroll down to bottom of page: https://wiki.universal-devices.com/Z-Wave:_Ordering/Assembly_Instructions
  18. Did you recently do an upgrade packages just before this issue started? Are you on pg3 or have you upgraded to pg3x? There have been some instances of this happening when still on pg3 and the fix was to upgrade to pg3x following the instructions in the wiki.
  19. Not an answer to your question, just an alternate solution: Try using UD Mobile instead. Much more reliable and easy to set up.
  20. That doesn't appear for the Plugin node pages when there are a lot of nodes. For an example, the Weather flow plugin node can not all be seen in the admin console unless font is set extremely small. Yep, just not user friendly.
  21. This issue is similar to displaying a plugin with a large number of nodes. If there are more nodes then fit in the window, you can not see them. Dating back to Polisy first coming out, I submitted a support ticket to UD requesting a scroll bar in the margin to move the page down. It was added to the to do list but never implemented. When eisy came out the issue was still there. I submitted another ticket and had some back and forth with UD over it. They confirmed the need for the scroll bar and said it would be added sometime in the future, but they wouldn't say when. The ticket was then closed. I waited a little over a year and submitted another ticket. Same answer, but this ticket is still being kept open at my request. UD is typically very responsive to requests, so this must be a very low hanging issue in their opinion. Maybe if they receive some additional requests........
  22. DennisC replied to CJVann's topic in eisy
    How long are you holding the power button for while doing the 10 presses? Try varying the hold time as well as the time between presses. It is possible you are waiting too long between presses.
  23. With UD Mobile on Android at least, you can set a pin to lock edits. Not sure if that helps you?
  24. Yes and it is the same version as yours. I'm not taking offense to what you asked. I would suggest you be more specific in your request, is if you wanted specifics you need to ask specific questions. Likewise, if you wanted a response from UD you should indicate that and hope they have the time to respond.
  25. So my first post wasn't enough? Whom would you like confirmation from? If it's UD, you best open a support ticket.

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