DennisC

Multi Function Button (#top) eisy's power button acts as a multifunction button Update and Upgrade All the Packages Click the button one (1) time. Please consult support before updating this route. Recommended route for updating is through Admin Console -> Configuration Tab -> "Upgrade Packages" button. ‎ NOTE: There is not a speaker on the eisy so there will not be any beeps on reboot. Go to WIFI Setup or Leave WIFI Setup mode Click the button two (2) times. Reset Credentials Click the button three (3) times This action resets the following passwords to the default (admin/admin): SSH ISY on eisy(IoX) Be sure to change the passwords for these access methods after you log-in again. Reset Networking Click the button four (4) times Reboot Click the button five (5) times Shutdown Click the button six (6) times Factory Reset Click the button ten (10) times Please wait 5-10 minutes after factory reset before attempting to reconnect to system. If System is not found by finder after the wait period please reboot system by clicking the button five (5) times and waiting two minutes for system to come online. UD Mobile Quick Start Guides Existing Portal Users Upon Installation the app will prompt to setup using ISY Portal. Select Yes. The app will prompt for ISY Portal login. Select Yes. If app prompts for Portal credentials enter your credentials and save. App may also show a dialog with existing Portal accounts. If this is initial installation select Add New Portal Account. App will then show a list of ISYs on your portal account or a list of ISY Portal accounts. If a list of Portal Accounts is presented select the Portal account which contains the desired ISY. Select the desired ISY. Select SAVE at the top right. Then select YES when prompted to synchronize. Wait for synchronization to complete. After synchronization the app will be ready to use on remote connections. Adding Another ISY (Existing Portal Users) These instructions assume the ISY is already linked to ISY Portal. Select Settings-Tab > Systems > Add (top right). The app will prompt for ISY Portal login. Select Yes. If the ISY is using the same Portal Account as your previously linked ISY(s) select the existing Portal Account from the list. If the ISY is using a different Portal account select Add New Portal Account. After Portal Account has been selected the app will show a list of available ISYs. Select the desired ISY to add to the app. Select SAVE at the top right. Then select YES when prompted to synchronize. Wait for synchronization to complete. After synchronization the app will be ready to use on remote connections.

Check here: https://wiki.universal-devices.com/index.php?title=UD_Mobile#Program_And_Variable_Settings

I highly doubt there will be any "fix" forthcoming for built in SMTP notifications. US has stated their future is centered around plugins and UD Mobile, and has committed full support to plugins. Writing this, I also remembered there is some limited basic notification ability built in to UD Mobile utilizing a free version of the Notification plugin. You might want to check that out. https://www.universal-devices.com/notifications/

Stopped sending notifications via email long time ago because of failures and delays in sending. Been using the Notification and Pushover plugins and haven't missed a notification. The combination together offers many advantages over using the older native methods.

I would suggest you open a support ticket with UD. If you want, you could try removing power for several minutes and then try to power eisy back up. Also, try using a new power supply.

I use a Honeywell Zwave thermostat, well actually 3 of them across 2 locations on both eisy and Polisy. I have no issues controlling the thermostat from UD Mobile, admin console, or the thermostat.

Click the 3 dots in upper left corner of you Favorites tile and select Advanced Status Configuration. Next select Add and then fill in the boxes. For more details, search the UD Mobile Wiki for Advanced Status Configuration.

I would suggest running the upgrade packages a second time and after it completes, including the reboot, power cycle your unit. If you still have an issue backing up afterwards then you will need to open a support ticket with UD.

This worked, thank you.

Hi Javi, I am trying out the custom Thermostat View in Favorites. I have selected Thermostat from the Device Type menu. I found the setpoint up and down arrow to be a bit sluggish. Meaning changing setpoint via the arrows may not register a change and/or be slow to respond. Which led me to attempt to change the setpoint by selecting the setpoint value within the circle in the center of the up down arrows. I thought this would have been a quick way to make a setpoint change of several degrees, but maybe you have a different intention for this function? When selecting the setpoint value, a window opens with numbers from 0.0 to 20.0 degrees F, incremented by .1. Is this still a WIP or am I not understanding the functionality?

In addition, you will need to delete the state files after you open the admin console when using just the laptop to get the admin console back to your designated primary display when you reconnect to the external monitors.

If that is a screenshot from your eisy, then yes, you are registered. Now go to UD portal page, sign in and adjacent to your eisy line, go to Select Tool - Information - ISY Portal Access License. That will tell you if your eisy has a license or allow you to purchase one.

Is your eisy registered and approved? Sounds like both attempts for a new license was for your now unsupported ISY.

Maybe it's time to open a support ticket with UD.

All good for me.

My wife is on Samsung Galaxy S20+, Android 13. I am on Samsung Galaxy S24+, Android 14.

Version 1.1.78 doesn't correct the issue for me.

Could very well be the folder condition, they are known to be unreliable at times. Try removing the folder condition and place the constraint within the program. If you have many programs that need the constraint and you don't want to insert this condition in all of them, you can use a program to enable and disable the other programs based on the required constraint.

That is not an error, it's what should happen.

I send the alert directly to my wife's phone, triggering a unique tone using the Notification plugin. This way she doesn't even need to look at her phone, she knows laundry is done based on the sound. I set this up very quickly about a year ago with the intent of going back and fine tuning it when I had more time. I am still waiting for more time..... The way I did this was to create a program that is triggered by vibration stopping, which then sends out a notification after a time delay. The time delay is present to account for any pauses between cycles for the washing machine. Yes, currently closing the doors on the machines triggers the alert. That's the part I was going to go back and work on. Just haven't had the time yet. Since our machines are in the basement, my wife was pleased with getting the notifications and said she doesn't mind it going off when she loads the machine. The Yolink app has a sensitivity setting and I did attempt to lower it, but some notifications were then missed and just set it back higher. I feel certain I could tweak it to find the sweet spot either using the sensitivity setting, or maybe the location of the sensor. Everything thing is automatic, I don't need to reset anything between machine runs or manually start a program running. This method uses the native Yolink app, the Yolink plugin, and the Notification plugin.

I have been using a Yolink vibration sensor on both the washing machine and the dryer for about a year now. They are connected to ISY via the Yolink Plugin. Works fine since it was installed.

Before you do anything else, did you at any time click on delete PLM? If you did not, try moving the PLM to a different outlet, on a different electrical circuit. For this test, you can use an extension cord. If you did click on delete PLM, you will need to do a restore, but first you need to get it connected.

Does your PLM show connected? Given some of the strange things you have happening, try changing the power supply. When they start going bad strange things can happen.

Why are you trying to connect via SSH? If you are new at this, you would be much better off using UD Mobile. It will walk you through everything you need to do. You can find instructions for using UD Mobile in the UD wiki pages.

I seem to remember some eisy's having issues going in and out of Wi-Fi mode. I don't believe you can have both connected at the same time (WiFi and Ethernet). Have you tried setting up Ethernet using UD Mobile? Here are some posts you can review, see if they are any help: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Go_to_WIFI_Setup_or_Leave_WIFI_Setup_mode https://wiki.universal-devices.com/index.php?title=UD_Mobile#Troubleshooting