DennisC

Are you using the free built-in default Notification part of UD Mobile? If so, there is a limit on the number of Notifications per day. I don't recall exactly, but I think the limit is 7 or 8 notifications per day. If this is what you are experiencing, you can upgrade to the paid Notification plugin. Head over to pg3x and check it out.

Any of these what you are looking for:

I would suggest the ID# is the identification of the content. I would not expect that number to change.

Support ticket would be the only way to get an accurate answer to your question.

As far as I recall, there has been no notice from UD that the series 800 dongle was supported. Your best bet is to open a support ticket.

Zwave devices are add to eisy same way they were add to Polish and ISY994. If you have the Zwave dongle properly added, you should have the Zwave menu at top of screen. Search the wiki for specific details.

So this one shows the program ran.

Strange, what is your firmware and UI version from the About screen

Try again using Logical Status. Then right click and check status, last run time, and last finish time. Make sure you leave door open while checking status.

Check for a UD Mobile update.

Right click on your program, copy to clipboard and post the program again.

From what you posted above, the status said on. Try it again, right click on program and check status, last run time, and last finish time.

Looks to me like the Plugin is working correctly.

Status shows Pantry Light on - did the light turn on for you? If not, you may be having a communications issue. Zwave is a mesh system, how many devices do you have installed?

Let's also rule out an issue with the Elk Plugin. Open PG3x, go to Elk Dashboard, Details, Log - set log level to debug. Open pantry door and leave it open while you check the log. Did the log show up as violated? Close the pantry door and check the log to see if the zone return to normal. There is a check box you can uncheck to prevent the log from scrolling if you are getting a lot of log entries. It is called Autoscroll.

Oh, let's try something else then. Go to home button on your tablet, at top is a box which indicates which device you are connected to. Change to your "other device" and then go back to notifications tab. Anything shown?

Let's take a step back and check some basic's. First, reboot your eisy. Wait at least 15-20 minutes and then open the event viewer and set to level 3. Then open your pantry door (leave door open) and check what shows up in the event viewer while set to level 3. Next, right click your program and select Status. The status window will open and the appropriate line will be highlighted. What does it say for status, last run time, & last finish time.

The only other suggestion I have for you is to reboot your UD controller (ISY, Polisy, eisy). If that doesn't work, you will need to get @Javi's attention either here or open a support ticket.

What happens if you select the 3 notifications on your tablet? Have you synchronized both devices recently?

If 'Home / Pantry Door' Physical Status is Open Your are using physical status for triggering the program. For the fun of it, try changing your IF portion to use the logical status. It should be the first item in the drop down list. If 'Home / Pantry Door' Logical Status is Violated

You can still upgrade to PG3x, follow these directions: https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Upgrading_to_PG3x

I would suggest running the upgrade packages a second time and after it completes, including the reboot, power cycle your unit. If you still have an issue backing up afterwards then you will need to open a support ticket with UD.

Go back to the configuration page in PG3x. There is a fairly new requirement to allow the plugin access. Look for a small check box requesting access and check the box to allow it. I'm not at my computer to be able to tell you exactly where it is, but if you look for it you should have no issue finding it. It should be right after the long poll setting. If it is not there, you are probably running an old version of PG3 and need to update (update packages), or you are still on PG3 and not PG3x.

What brand Network card is in the computer you are trying to wake up? One thing you can try is to modify your IP address on the configuration tab. Instead of Mac address:XXX.xxx.x.xxx where the DC's are your IP address, try: Mac address:XXX.xxx.x.255

Are you on Windows or aMac and what version?