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DennisC

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Everything posted by DennisC

  1. Was your router changed also? You might want to clear your state files and see if that helps: https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored After clearing your Java cache, download: https://isy.universal-devices.com/start.jnlp Are you on Windows or Mac? Here are some other steps to try: 1. Turn off antivirus programs. 2. Admin.jnlp does not start the Admin Console If Java is indeed installed, the reason is that .jnlp file association is broken (it has to point to javaws.exe). Search for javaws.exe in the computer. Right mouse click and select "Open with" and point to "javaws.exe" to fix the .jnlp file association.
  2. Did you try excluding before trying to include? Try adding with the event log open and set to level3. It might give you a hint to what is going on.
  3. If the purchased license doesn't carry over to what you have installed, you can go to Purchase tab and install the purchased version, using the same slot.
  4. If you use the UD Portal and UD Mobile, notifications of disconnected plugins is a built in feature.
  5. Sounds like another program is in play. Try using the search function to see if the device is listed in another program. Right click on programe name and select find/replace. If there is nothing else involved, I would suggest recreating the scene paying close attention to @Geddy comment above about controller of scene. FYI, here is a guide of examples you can use: http://www.universal-devices.com/docs/production/The+ISY994+Home+Automation+Cookbook.pdf
  6. For "Set Icon Color to" did you type in Red? I thought the field only used Hex Colors? At least, that is what I use.
  7. Try restore device for each individual device in case the links are crossed.
  8. Other then directing you to the instructions, we can not offer suggestions unless you tell us the steps you followed. Here are the instructions: https://wiki.universal-devices.com/index.php?title=UD_Mobile Some directions might be different for iOS vs Android, so double check.
  9. Correct, with Sunday currently at 0, Monday at 1, Tuesday at 2. The issue being looked at is why Sunday is 0 instead of 1. I didn't understand why you wanted Sunday to be 7?
  10. These both work for me: ${sys.program.#.name} ${sys.node.#.name} If I recall correctly, it only works when called by the program logic. I don't think it works correctly when selecting "Run Then".
  11. Try Synchronize with Interview.
  12. I would suggest starting with Synchronize with interview. If that doesn't work, you can always try exclude then include to manually add the device back in. I suspect if you were adding them manually it would start with 1, but the migration will carry over the address, except going from ZW to ZY. You would need to factory reset the ZWave dongle, exclude each device and then add in by include. Afterwards you would need to update all programs and notifications.
  13. Out of curiosity why 7, Sunday is typically the start of the week and labeled 1?
  14. Yes, it is still accessed using the admin console via IoX Launcher. The alternative is to use UD Mobile app which can handle a lot but not all of the functionality of the admin console. UD Mobile is actively being developed by UD and the developer is very responsive to issues and requests. It is a much better choice then Mobilinc, which still doesn't fully support plugins (node servers). Also, it takes some extra steps to get the Mobilinc portal working with UD's newer setup, so consider adding UD's portal along with UD Mobile.
  15. Here is the UD Mobile user guide: https://wiki.universal-devices.com/index.php?title=UD_Mobile Spend some time getting familiar with the many features. You can set up a Favorite's page, add different folders with different devices and/or programs in the folder. You can display different status' and change color based on the status.
  16. I would suggest power cycling Polisy. Mine was fine this morning. Also, verify you are on the latest build, v5.7.0_5. You can run: https://xxx.xxx.x.xxx:8443/WEB/sysconfig.txt Substitute your IP address for "x". You may need to click through some warnings. You can use Ctrl + F to search for ISY to locate your version.
  17. Try power cycling your unit. IF that doesn't work, try restoring a backup.
  18. If that doesn't work try using the Interview command. I am not in front of computer, but I think it is sync with interview.
  19. DennisC replied to Envirogreen's topic in UD Mobile
    Is the node server / plugin running without errors? Maybe reboot your ISY followed by an UD Mobile sync?
  20. Have you added the ISY uuid to your portal account? That is the prerequisite of approving it in your ISY. If you haven't seen them, the full instructions are here: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Installation_Instructions BTW, be aware that the ISY994 is at end of life and no further development will be done. In addition, free support from UD is also over. You should consider upgrading to eisy.
  21. Have you tried the factory default of admin/admin? I would suggest once you get back in to your system and before doing anything else, you read and understand the migration document here: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide
  22. One more thing to try, if you can ssh in, run sudo tail -f /var/udx/logs/logand try the update again. if no activity gets log, the update will then need to be forced and UD support can explain how to do that.
  23. Since Polyglot doesn't need wifi to connect to Polisy, I suspect it was removed from this location. Most of the devices I have connected to wifi, create a pop up when sign in is required. It is possible, that would happen with Polisy. Just like trying to issue a rest call via a browser, you receive a pop up asking you to sign in. However, unless Bob responds, I suspect the only way to be sure is via a UD help ticket. Also, since your Polisy is already connected to wifi, I'm thinking the credentials are already saved and you wouldn't need to re-enter them. But it is best to ask to be sure, via a support ticket.
  24. That's one of the reasons I suggested the Notification plugin using Pushover. The notifications come up the same way, you can read and dismiss most of them, without opening Pushover. I also use Verizon and got very tired of the delays and periods of just not working. This way is convenient and just works.
  25. Try using Notification plugin. You can also add a service like Pushover, or use UD Mobile for delivery. Both a very responsive.

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