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DennisC

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Everything posted by DennisC

  1. I had this issue on my Polisy and again on eisy. I opened a support ticket and requested a scroll bar be added to admin console. I was told that it would be done but it would take awhile. That was about 10 months ago.
  2. You can not migrate Zwave, instead will need to rebuild your Zwave network.
  3. That would suggest that there is another programming (maybe forgotten?) that is changing the temperature, or is it possible there is a forgotten setpoint in the thermostat? Maybe you should double check the thermostat's just to be sure. Next, use the Find/Replace option in eisy programs (right click on one of your programs with the thermostat device in it) and search for all programs with the device. Finally, run one of the programs, let the setpoint change back, then check the program summary page for a program that just ran. You could also monitor that page while triggering the program to run. Let's see if you find something else triggering the change.
  4. Since there is nothing obvious with what you posted, let's try something, change your If section so it reads as follows: Weekend Thermostat Morning ODT condition - [ID 001A][Parent 0001][Run At Startup] If ( From 8:00:00AM To 11:58:30PM (same day) ) And 'Automation / Outdoor Temp' Temperature < 40.5°F
  5. Have you toggled the use Zwave switch in Configuration tab and then rebooted? Is Zwave menu at top of the admin console?
  6. I think you meant @paulbates
  7. It is not clear from what you wrote, which ZWave dongle did you buy, have you successfully added the dongle, and enabled ZWave in the Configuration tab?
  8. For anyone to provide assistance, we would need to see the programs in question. Right click on the program(s) and select copy to clipboard, then paste the program here. To insure the migration directions were followed, did you confirm the Zwave addresses were correct? If you migrated using UD ZMatter dongle, the device address changes from ZW to ZY prefix. Verify the programs are correct and then resave each program, even if no changes were necessary.
  9. You can keep as many controller's as you like. At GDO, the wires from pushbuttons and controller's are all spliced together. The pushbutton can be dedicated to the GDO, or it can be an actively used button. This method is not dedicated to ELK, the same solution can be used by any ISY ecosystem device by adding an Insteon or Zwave contact closure switch or relay.
  10. Sounds like it might be time to open a UD support ticket.
  11. As a stand alone, the Notification plugin is great for short messages, as is UD Mobile. For longer or customized messages, Pushover shines. Have you seen the instructions page here: https://github.com/UniversalDevicesInc-PG3/udi-poly-notification/blob/master/README.md and here: https://www.jimboautomates.com/pg3-node-servers#h.h1ph1aotljg6
  12. Try factory resetting the device and then add back in.
  13. That is an indication that either the configuration is not correct or the carrier is delaying or blocking the text. It is why a lot of us switched to the plugin. Add a service like Pushover with it and you will be very happy, there are a lot of options available.
  14. On the screen you setup the phone number, doesn't the test button send a test notification?
  15. A quick search shows that is the correct format for TMobile. eMail to text has been very unreliable at times for many carriers. Sometimes using a dedicated email account with Gmail has helped. Instructions are in the wiki. However, for fast reliable notifications, if you are setup to use plugins, try Notification plugin. It is fast and reliable. Combine it with Pushover and you will not miss your text capabilities.
  16. At one time, I had 3 UD devices on one portal account with no issues. However, they were all located in one house. For my vacation home I elected to use a second account. It makes organization and management easier. Since your existing ISY is at end of life with no free support available, I would not suggest trying to reuse it. Upgrading to eisy and disposing on the 994 is your best option for less headaches.
  17. Another approach would be to use the find and replace search capabilities and search for programs and seems that have that device in it. Check wiki for details. You can also right click on the program that turns device on and select status. That will take you to the detail page and look at the last time the program ran. If not at the time of turning off, then check for what might have run at that time.
  18. Assuming you are on PG3, go to System Tab and select reinstall all plugins. This will upgrade Python Interface. You want to be on 3.2.6 or greater. You can check this after the reinstall by restarting any Plugin and checking the first few lines of the Plugin log for Python Interface log.
  19. If I recall correctly, in a few days it will disappear. You might need to upgrade packages first. As long as you have access to PG3x, I wouldn't worry about it.
  20. If it is "stuck", sure looks like a network issue....
  21. This doesn't look like the private message window. At the top of the page, select the envelop icon, when you hover over it, it will say messages. Then select compose new and enter the recipients name.
  22. Could you be having network issues? If not, it might be a good idea to create a UD support ticket so they can identify what the issue is. You shouldn't have any issues sending a private message with the log zip files. What exactly is the issue?
  23. Admin console is designed to work on Windows or Mac's running Java 8. anything other than that, is undocumented. You will need to ask UD if they know if it will work on what you are running, however, they might not know. As for what use to work, well there are a lot of things that fall in to that category. With changes and tighter security requirements, you can not assume what worked on a ISY994 will work on eisy.
  24. From the migration document: Requirements If you are migrating Insteon you must have a compatible PLM Eisy / Polisy supports these PLMs: 2412S, 2413S, 2413U, and 2448A7 If you have a 2413S (serial), you will need our Serial PLM Kit If you are migrating your Z-Wave Network, you must have our ZMatter Z-Wave USB Dongle If you are using Polisy, you can alternatively use our ZMatter Z-Wave Board for Polisy
  25. You would need to factory reset the dongle and start all over. Every time you attempt to add a device, successful or fail, the number increases by 1.

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