DennisC

Are you running on a Windows machine or a Mac machine? Do you have a UD portal account? If so, try selecting "cloud" and login with your portal credentials. Also, if you are running anti virus software, try disabling it.

Try rebooting your computer and then attempt to delete the state file without trying to open the admin console. Next try adding Java memory per my previous post. After deleting all of the state files, clear Java cache (all 3 boxes), download new start jnlp from UD sites and run it.

Try deleting state files: https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored Also, check Java memory: Admin Console is very slow or hangs If the admin console is slow to respond, it is likely you need to increase the amount of memory allocated to the Java runtime (JRE). Open the Java Control Panel, select Java tab, press View button, then add or modify the Runtime Parameter -Xmx to the following: -Xmx512m Press Ok to close the window, then Press Apply to save the changes

Make sure the PLM is not plugged in to a UPS or surge protector, as these can cause communication issues.

If you tap on the round circle in the upper left corner of the tile, it should activate. For example, tapping the circle for kitchen lights should turn them on. Tap the circle again should turn lights off. Is that what you are looking for?

Maybe try power cycling and if needed reinstall node server after the restart?

There is no easy way to partially upgrade, however, UD does have a migration path depending on your current system and firmware. When you do migrate, be sure to follow the directions exactly. https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Migration

@Excalibur78 FYI, you are running on an old platform that is no longer developed or supported. You should consider upgrading to the current device, eisy. https://www.universal-devices.com/eisy/

Using ssh to upgrade is not recommended. The admin console Configuration tab is the recommended method for upgrading to make sure all required packages are upgraded/installed and in the correct order.

Are you on PG3 or PG3x? If you are on PG3, which is no longer being developed, I think the only recovery path is to upgrade to PG3x. https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Upgrading_to_PG3x

If you are using your portal IP address to access your admin console, you must use your portal login credentials, not the admin console login. For local access, check your router for the correct local IP address and add it to the Launcher manually.

In the admin console Configuration tab, have you checked Insteon support and rebooted? If the PLM is not connecting, it is either defective or there is a cabling issue. Is the green light on the PLM? Did you purchase a USB PLM for moving to eisy or did you move a serial PLM? If you are using a serial PLM, a converter cable is required. If you are already using a converter cable, the cable might be defective.

Are you using the IoX Launcher? That is the recommended way to access the admin console. Did you download a new start.jnlp after clearing Java?

What is your IoX firmware version?

What is your version of IoX firmware and UI? Saying you have latest doesn't give us information to help you. Try clearing your Java cache, being sure to check all 3 boxes. Afterwards, download a new start.jnlp from UD. Don't reuse an old one. After running the new start.jnlp you will get the IoX Launcher on your desktop.

When was the last time you updated? This should have been fixed in v5.7.0. Check your version of firmware and be sure to download a new start.jnlp after upgrading and to clear your Java cache before running the new start.jnlp. Also, see this post:

One possibly good reason to upgrade to an eisy is the ability to incorporate node servers in to your automation. These include weather, device from different manufacturers, alarm systems, enhanced time/date programing, and a whole lot more.

The document below may help you. While the document I linked below was written for ISY994, all of the excellent examples would work the same. https://www.universal-devices.com/docs/production/The+ISY994+Home+Automation+Cookbook.pdf

As @larryllixindicated, only a state variable will trigger a program. It doesn't matter if it is an ISY994, Polisy, or eisy, variables work the same across all platforms. From the wiki on variables https://wiki.universal-devices.com/index.php?title=ISY_Users:V5:Program_Variables: Integer Variables A signed integer (32 bit) Arithmetic operations available in Actions Comparison operations available in conditions Initialized at startup Changes to the value do not cause an event to be sent State Variables Identical to an Integer variable except that changes to the value do cause an event to be sent, causing programs to run

Here are a few things you can try before opening a support ticket with UD. Restart the admin console after trying each one. To find nodes ZWave devices should have: Right+click on one of the Schlage nodes, select "X-Ray", a window will open Do "DH Command Classes" GO Do the same for "Device/Channel Database Object" If you are missing nodes then: Zwave - Synchronize - Update with Interview - restart admin console and Zwave - Synchronize - Update (no Interview) and restarted the admin console.

I believe moving from Z-stick to ZMatter is done through a ZWave migration, not a backup. I don't recall seeing the option of doing a ZWave migration on eisy. However, maybe I don't see it because I am not running a Z-stick on eisy. Might be best to confirm with UD via a support ticket.

Polisy can do everything eisy can for home automation as of now, only eisy is faster. There is also the benefit of being able to access eisy to use as a stripdown computer with it's own monitor. Don't now if that is important to you. UD has committed to supporting Polisy for several more years.

Sounds like you should be asking your questions on the developers Discord channel.

Not sure what you mean: "between hub and controllers" ?

After saving a UD Mobile backup, either email it to yourself or copy it manually to your computer or other backup device. I use an app to automatically backup import files (photos, UD Mobile backup, etc) from my phone to my NAS unit every night.