joedunn

this got ISY back on Polisy ps -aux | grep pkg | awk '{print $2}' | sudo xargs kill -9 Then: sudo pkg install -r udi pkg sudo reboot

Yeah, did both those things. I see errors in the ISY log on the polisy (or what i think are errors) Snippet shown 2023-03-11 19:28:04 - Info| ISY [T:34382880768] Starting ISY on "polisy" 2023-03-11 19:28:04 - Info|UDXThread [T:34382882560] starting to run (../src/System/UDXThread.cpp@73:doRun()) ... ERRORS ... 2023-03-11 19:28:04 - Error|udx-comm [T:34382884352] failed connecting to udx (../src/udx/UDXComm.cpp@511:getCreds()) 2023-03-11 19:28:04 - Error| udx [T:34382884352] failed retrieving creds from udx. Retry 1 (../src/udx/UDXComm.cpp@129:init()) 2023-03-11 19:28:06 - Error|udx-comm [T:34382884352] failed connecting to udx (../src/udx/UDXComm.cpp@511:getCreds()) 2023-03-11 19:28:06 - Error| udx [T:34382884352] failed retrieving creds from udx. Retry 2 (../src/udx/UDXComm.cpp@129:init()) 2023-03-11 19:28:08 - Error|udx-comm [T:34382884352] failed connecting to udx (../src/udx/UDXComm.cpp@511:getCreds()) 2023-03-11 19:28:08 - Error| udx [T:34382884352] failed retrieving creds from udx. Retry 3 (../src/udx/UDXComm.cpp@129:init()) 2023-03-11 19:28:10 - Error|udx-comm [T:34382884352] failed connecting to udx (../src/udx/UDXComm.cpp@511:getCreds()) 2023-03-11 19:28:10 - Error| udx [T:34382884352] failed retrieving creds from udx. Retry 4 (../src/udx/UDXComm.cpp@129:init()) 2023-03-11 19:28:11 - Error|udx-comm [T:34382884352] failed connecting to udx (../src/udx/UDXComm.cpp@511:getCreds()) 2023-03-11 19:28:11 - Error| udx [T:34382884352] failed retrieving creds from udx. Retry 5 (../src/udx/UDXComm.cpp@129:init()) 2023-03-11 19:28:13 - Error|udx-comm [T:34382884352] failed connecting to udx (../src/udx/UDXComm.cpp@511:getCreds()) 2023-03-11 19:28:13 - Error| udx [T:34382884352] failed retrieving creds from udx. Retry 6 (../src/udx/UDXComm.cpp@129:init())

Hi, I followed the document "Polisy Update Process - Use Admin Console "Upgrade Packages" button" and when my polisy came back ISY isn't there anymore. I can access polgot via the webpage not the java app does not discover ISY and all the automations using ISY are broken. Is there any recommended trouble shooting steps i can take?

Cool, thanks for the heads up. Put a ticket in, appreciate the pointer.

Any pointers on what I could do doing wrong with my restore? Just using the web interface to restore. I had no where near what you cited from your system.

Hi, Attempting to restore my polisy from backup and the log shows the restore starts but nothing happens. I've let it go a couple hours, still nothing. 11/18/2022, 17:00:01 [polyglot] info: RESTORE: Processing restore request. File Name: backup.bin The backup itself is only 45 kb.