joedunn

this got ISY back on Polisy ps -aux | grep pkg | awk '{print $2}' | sudo xargs kill -9 Then: sudo pkg install -r udi pkg sudo reboot

Yeah, did both those things. I see errors in the ISY log on the polisy (or what i think are errors) Snippet shown 2023-03-11 19:28:04 - Info| ISY [T:34382880768] Starting ISY on "polisy" 2023-03-11 19:28:04 - Info|UDXThread [T:34382882560] starting to run (../src/System/UDXThread.cpp@73:doRun()) ... ERRORS ... 2023-03-11 19:28:04 - Error|udx-comm [T:34382884352] failed connecting to udx (../src/udx/UDXComm.cpp@511:getCreds()) 2023-03-11 19:28:04 - Error| udx [T:34382884352] failed retrieving creds from udx. Retry 1 (../src/udx/UDXComm.cpp@129:init()) 2023-03-11 19:28:06 - Error|udx-comm [T:34382884352] failed connecting to udx (../src/udx/UDXComm.cpp@511:getCreds()) 2023-03-11 19:28:06 - Error| udx [T:34382884352] failed retrieving creds from udx. Retry 2 (../src/udx/UDXComm.cpp@129:init()) 2023-03-11 19:28:08 - Error|udx-comm [T:34382884352] failed connecting to udx (../src/udx/UDXComm.cpp@511:getCreds()) 2023-03-11 19:28:08 - Error| udx [T:34382884352] failed retrieving creds from udx. Retry 3 (../src/udx/UDXComm.cpp@129:init()) 2023-03-11 19:28:10 - Error|udx-comm [T:34382884352] failed connecting to udx (../src/udx/UDXComm.cpp@511:getCreds()) 2023-03-11 19:28:10 - Error| udx [T:34382884352] failed retrieving creds from udx. Retry 4 (../src/udx/UDXComm.cpp@129:init()) 2023-03-11 19:28:11 - Error|udx-comm [T:34382884352] failed connecting to udx (../src/udx/UDXComm.cpp@511:getCreds()) 2023-03-11 19:28:11 - Error| udx [T:34382884352] failed retrieving creds from udx. Retry 5 (../src/udx/UDXComm.cpp@129:init()) 2023-03-11 19:28:13 - Error|udx-comm [T:34382884352] failed connecting to udx (../src/udx/UDXComm.cpp@511:getCreds()) 2023-03-11 19:28:13 - Error| udx [T:34382884352] failed retrieving creds from udx. Retry 6 (../src/udx/UDXComm.cpp@129:init())

Hi, I followed the document "Polisy Update Process - Use Admin Console "Upgrade Packages" button" and when my polisy came back ISY isn't there anymore. I can access polgot via the webpage not the java app does not discover ISY and all the automations using ISY are broken. Is there any recommended trouble shooting steps i can take?

Cool, thanks for the heads up. Put a ticket in, appreciate the pointer.

Any pointers on what I could do doing wrong with my restore? Just using the web interface to restore. I had no where near what you cited from your system.

Hi, Attempting to restore my polisy from backup and the log shows the restore starts but nothing happens. I've let it go a couple hours, still nothing. 11/18/2022, 17:00:01 [polyglot] info: RESTORE: Processing restore request. File Name: backup.bin The backup itself is only 45 kb.

Well I got the configuration working by following the steps in this post I changed the IP to my old polygot server, still no dice with the nodes working though. I also get the following error when attempting to turn on a Hue light via the ISY interface (see attached)

When i go to the Polisy configuration it just hangs saying "Please wait, getting configuration"

ISY Firmware 5.3.0 Polisy Version 2 Polisy Version 2.2.13 Exported backup from polygot running on virtual machine. Powered off virtual machine. Connected Polisy, logged in, uploaded backup and restored. Installed polygots (I guess restore does not fetch them). Polygots are running but not working. For example, when I attempt to turn off Caseta lights or Hue bulbs aren't responding. I get various errors, like the screen shots attached. Polisy also shows the following: ISY Version: 0.0.0. I see things like this from the logs for the hue polygot: 2021-05-26 16:40:18,941 Controller polyinterface INFO polyinterface:reportDriver: Updating Driver 880100d5cc380b - GV6: 0, uom: 2 2021-05-26 16:40:33,947 Controller polyinterface INFO polyinterface:reportDriver: Updating Driver 880100d5cc380b - GV6: 1, uom: 2 Not sure what I did wrong but any pointers appreciated.