theitprofessor

Yes thank you, I sent him a message. I also opened a support ticket yesterday with MobiLinc. Still no response for a whole day so I sent another today. Somehow I have this feeling nobody is watching on the other end. Ugh! I may be forced to make a change now but that just has issues written all over it. IT 101, only make one change at a time and make sure it's working correctly before moving on to the next. Otherwise you increase the complexity of resolving any issues exponentially.

Yes, I could go to direct IP but would then loose Echo integration. You need a portal for that and it's one or the other and with "X" there's only one option. For full compatibility and all features, MobiLinc X requires your ISY-994i have our MobiLinc Portal module installed. To install, open the Admin Console and go to Help->Purchase Modules to install the MobiLinc Portal and then Help->Manage Modules. Do not install the UDI/ISY Portal as MobiLinc X will not work with the UDI/ISY Portal. If you've installed the UDI/ISY Portal, please contact UDI Support to have them remove the UDI/ISY Portal and install the MobiLinc Portal for your ISY.

@MrBill, thanks and two more things. 1. I struggled over where to put this post but I'm telling you it specifically broke immediately after my ISY 5.3.1 to 5.3.4 update. Plain and simple. So I wanted to call it out as a possible bug and call attention to it happened from the upgrade. I know that doesn't mean it's a UD issue but maybe there's some incompatibility happening with the changes between 5.3.1 and 5.3.4. 2. My issue with self service switching between the modules is not between portal modules themselves. It's the inclusion or exclusion of the Network module. This has to be done by UD.

@MrBill, you cannot use MobiLinc "X" with the ISY Portal/Module. It must be used with the MobiLinc Connect Portal/Module. Older versions of MobiLinc like "Orchestrator" (which I used prior) you can use the ISY Portal/Module. Please see my long explanation @Asbril above. So to answer your question I'm currently using MobiLinc "X" with the MobiLinc Connect Portal/Module. Thanks

I have an answer for you. One to two years ago I was using Orchestrated MobiLinc with the ISY Portal. It was brutal almost non functional. The sync instead of real time was killer with the 500+ devices I have. I would press an on button and I might get it to respond in 90-120 seconds. At that time there was no iOS UD Mobile and I wasn't a fan of the the ISY Portal as it seemed to also be slow. So I tried X with Connect and it was jaw dropping from what I was experiencing. Near instantaneous responses from an app button press. I couldn't see the speed difference from a local action. To the most part I've been very happy with that setup until this latest ISY update. I'm a heavy, heavy user of Echo for almost everything in my ISY/Polisy. One other feature I lived with but didn't like was the need to manage the details of the Echo configuration from the ISY Portal. MobiLinc Connect doesn't even have a user accessible portal. Echo configuration in MobilLinc Connect is all managed directly from the ISY Admin Console. No separate, UI. In addition, to Echo I use several cloud based network resources such as Pushover and others. All of these this require the proper modules on your ISY to function. It's not like you can switch from one app to another and try them side by side. It's one OR the other. The ISY Portal Module has the Network Module built into it and you need the Network Module if you want to use those other services with the MobiLinc Portal Module. You cannot run ISY Portal and MobiLinc Portal on the same ISY. It's one or the other and each app requires it's own portal. UD does not make it easy to switch back and forth between portal modules. It's not self service. It requires a support ticket and someone at UD to change it on the backend. I'm hesitant to make a change where I can't control the timing of that change and also a little scared about going back to the ISY Portal where my experience in it's performance was way too slow to me. If it was quick and easy to switch back and forth I'd probably go give it a look but I've been down this path before and it's not. Now on the other hand if someone is going to tell me MobiLinc is dying app and portal now that UD has it's own then I might be inclined to go through the pain now. But, I'd rather spend my time on more creative ways to utilize more IoT devices instead of portal integrations and the latest app as these things should just work, and work well, right out of the box.

Yesterday I upgraded my ISY from 5.3.1 to 5.3.4 and now my MobiLinc has no devices. Admin console is fine everything is there. But somehow the portal integration with MobilLinc is blocking or not seeing any devices of any type, sort of. All the devices types show "0" devices. I can only see Rooms, Scenes, Variables, & Programs. This pretty much makes the MobiLinc X worthless right now. In addition, I have no Amazon Echo voice integration for anything that involves a device. Interesting, I still have Orchestrator (had before X) which uses MobiLinc Connect as well and all the devices are there and functioning. I've opened a support email with MobiLinc but haven't seen a response yet. In case it matters, I'm running iOS on 15.2. Does anyone else have this same situation or run into this issue before?

OK great it supports multichannel. I caught something in my skimmed reading and I went back to find it and turns out it was old and out of date, so you are correct. The fact is it still won't join the network. I'm very familiar working with Z-Wave as I have about 30 Z-Wave devices. I'm also familiar with the little tricks one must do sometimes like needing to put a Schlage Z-Wave device with-in inches of the controller to get it to join. The MIMO has a very simple process. You put the controller in listening mode and press the one and only button on the device once. I've tried everything to get it to join. Reset the device to factory default a several times, sync'd all devices before trying to add. There's not much more I can do. When the controller is in listening mode it does not discover a new device to add so it never gets an object added to the console. So here's more. After failing with the MIMO2+ so many times I thought I would go try it with the MIMO-Lite since I got one for free with my valve. It has the exact same process for joining the the network as the MIMO2+. The MIMO-Lite joined the network immediately and all the objects showed up in the console. The only thing I can think of at this point is maybe the MIMO2+ is defective, so I returned it.

An update on this in case anyone is interested. The Fortrezz MIMO2+ doesn't work. It won't join the network. Why? I think it's because the Fortrezz MIMO2+ is multichannel and the UDI Z-Wave 500 board doesn't support multichannel. Anyone have a good Z-Wave 500 "I/O Linc" "type" product I can use for this application? I realize I could use a Mimo-Lite like Asbril but that's a Z-Wave 300 product and I've made the decision that any new Z-Wave product purchases must be Z-Wave 500 minimum.

Anyone know of anything I should be concerned with by joining a Fortrezz MIMO2+ module (Z-Wave Plus) to my Z-Wave network controlled by my ISY994i with the 500 Series board installed running firmware 5.3.1? I want to connect the Fortrezz to a Greenfield Automatic Security Value to turn off my water at the main should my sensors detect a water leak. I'd rather use an Insteon I/O Linc but that's a dead product along with a dead company. So sad. Moving onto Z-Wave.

Done, moved to a ticket.

Version 2.2.9-5 Status: Disconnected Frontend Version: 2.2.9-5 ISY Version: 5.0.16B Uptime: Not Connected (c) 2020 UDI Running on Polisy Documentation This seems to be the most common error on each node server in the log.... 2020-11-27 13:40:24 [polyglot] error: NSChild STDERR: Hue: ld-elf.so.1: /lib/libc.so.7: version FBSD_1.6 required by /usr/local/lib/libpython3.7m.so.1.0 not found