ubuntulinuxuser

I can't seem to upgrade. I keep getting a socket timeout and an invalid file size. Anyone have any ideas? Thanks for any help you can offer.

I have to say, that in all my years of dealing with customer support representatives, Universal Devices has them all beat, by miles! After having a problem with my ISY99, I worked with a customer support tech who wouldn't rest until my problem was solved. The troubleshooting spanned across two evenings because the problem itself caused other problems with my computer hanging, making troubleshooting difficult. Well, it's working, and I am a customer who can say, that UDI stands along side their product, not behind it hiding. Everyone I know looking to automate their home home will hear this story. Thank you.

I sent the info over to that address. Thank you.

I rebooted and performed a factory reset which still showed the 99i at 2.8.9 firmware. This time the upload went to about 30% and stopped saying the same thing.

Thanks for the reply back Michel, but it's still doing the same thing. It stops at 11 - 12% and puts up the error message. This happens on Windows and Ubuntu. Could I reset the 99i and then try it again?

Everytime I try to update it keeps saying Failed uploading (reported written size is invalid. I've cleared the cache and deleted the certs. Does this everytime I try.[/b]