MNTheatreGuy

Windows 11 Pro. no 3rd party just Windows Defender and there are no events logged

Thanks Geddy, both the UYI and Firmware indicate 5.7.0 (See Below) I will open a ticket now.

I am currently running 5.7.0 and have had sooooo many issues with my Schlage lock and was going to attempt to spend some time today to see if I could fix it. I thought that upgrading the packages to a newest version may be a good place to start however, I cant seem to get it to "do" anything. I have clicked the "Upgrade PAckages" button and it pops the dialog box to confirm. "Are you sure you would like to upgrade all packages? Depending on the size of the upgrade, this process may take up to 30 minutes." I have clicked Yes and the dialog goes away but nothing ever happens. I have also rebooted with the Reboot button and with a power cycle, by unplugging the power for 30 seconds and plugging back in. What am I doing wrong?

well, I wish I could report the details of how I "fixed" it but, sadly, I lost track of all the steps I did. The Bottom Line is it is now working again (thank god). I ended up restoring from a backup, removing a bunch of devices, healing the network, and adding back in everything, luckily I only have 10 devices right now so it wasn't too bad. My other lock had a similar issue when I added it back, however, I removed it and then added it again and all is great. something seems odd but I don't know what caused it. Thanks everyone for your guidance. I learned a bunch through this process which will no doubt prove useful!

Z-Wave > Remove a Device >Press button on Schlage Lock (Device is recognized by IoX and lock confirms) After doing so, the device still appears in the tree. I Right Click Delete to remove. is there a better process/am I doing something wrong?

I have removed the z-Wave device and it still shows under the main tree. I have then right click "Delete" the device and the entry device is no longer there. After completing these steps and attempting to add the device again it still shows up as a "entry control" with no available options. Im at a loss as to the next steps, ironic that it was "working" after the migration albeit draining the batteries horribly.

I am struggling to get a Schlage lock to show up properly and wonder what I am doing wrong. I migrated from an ISY994 and everything was working great however, after migration the lock was burning through batteries like crazy. after several weeks I finally removed from the eisy and battery life was going great. I figured I would add the device back in and now when I ty to do so it just shows up as an Entry Control with no actions avail. I am truly a novice and learning, I have several repeaters, a switched outlet within 15 ft, another lock and another switched socket that are all working beautifully (rock solid). Any advice?

oh sorry.. was in a hurry in my response. I have the ISY powered via USB port on Router. When I bounced the router, I did so via a hard bounce and thus the USB port was no longer powered.

Thank you Michel Kohanin Rebooted Router, which in turn rebooted ISY.. all is running again.. Not sure why that occurred but all is well now. Now that I have resolved my insteon power line noise issues and have the Echo connected I am quickly remembering why I love this product and have recommend it to others. thanks again.

Thanks for the quick reply. I am at a loss I am using using DHCP with a DHCP reservation

I am having the same issue.. Error logs show "[Task=22] Failed DNS " Any Ideas ?