rlcrook

Update: Had to physically move ISY to within 3 feet in order to exclude. Moved the ISY back to it's normal location, and they added instantly.

I received the new dongle yesterday at same time I received brand new ISY to replace one that a storm took out. After getting the new ISY up and running on 5.0.13 I added all my insteon devices, and all is well on that front. this morning I put the new dongle in and proceeded to add my z-wave devices starting by doing a factory reset on aeotec repeater located about 5 ft away from the ISY and was successful adding that. Next up was my go control GC-TBZ48 thermostat. I tried removing /excluding it multiple times with no success, ultimately having to really hunt down instructions on how to do a factory reset on t-state. Once reset to factory defaults, the ISY was able to find and add it very quickly. I have a go-control dimmer and GE z-wave dimmer that no matter what I do, I can't seem to either get the ISY to exclude or to factory reset the switches so I then add them to the ISY. I know I must be missing something, but I'm not sure what is. Any suggestions on how I can get these into my ISY?

I'm assuming if installing a new ISY with no zwave devices yet added (or dongle installed), I can skip the backup piece? I intend for this to be my only (primary) z-wave controller.

Mitch, I have 3 of the milock deadbolts in my home. I've found that if the bolt even just slightly drags on latch plate, it will often cause the lock not to fully unlock. You may want to double check to ensure the bolt is not in contact with the latch plate.