gjfrater

Okay after removing the io link from the iSY and doing a factory reset on it, I'm not seeing any change in behavior. Even with the momentary B setting I get the same results. Man this stuff can be frustrating. My early troubleshooting with a smarthome tech showed the io link working as designed. We set a dimmer switch as a controller for the io link and when in Momentary C mode turning the dimmer on the garage door would open and turning the dimmer off would close the garage door. So I think the problem is on the ISY side. What else can we do to troubleshoot this? I've looked as the logs but don't see anything obvious would it be helpful to post them? Is there something else I can provide that would be effective? Thanks, -greg

Hey Michel, Sorry I did not respond sooner on this, I thought I would have time to mess with it during the holidays but never had enough time to actually sit down and test different settings. I finally made some time. Unfortunately the new code and the URL in your post above are not resolving the problem. I am seeing the new options with the URL you gave me and yes they are easier to follow, thanks. Below is what I'm seeing with my unit. I have tried all 4 combinations of the Momentary C setting with Relay follows input on and off and Trigger reverse on and off. I ignored the other options (x10, local lockout, etc.) as they do not apply to this scenario. It does not matter how I have these options set I get the same behavior from the ISY/io link with each. Sending an 'on' command from the ISY opens or closes the door no matter what state either the io input or output is in. An off command does not trigger the door no matter what. The only change I can see when issuing an 'off' command from the ISY is that it will change the state of the io link input from 'on' to 'off' if it's currently set to on. The state of the io link output (door opener) never changes state in the ISY gui unless you either use the query command or when sending an off command when it's set to on. The state of the sensor (io link input) does not change in the ISY unless you issue the query command. Opening and closing the door does NOT change it's state in the ISY. I am currently using an ISY99i running 2.7.7 code and the io link (2450) is running .36 code. Any other ideas on this? Thanks, -greg

Man you guys are on it. I got a response from Randy at 6:00 AM and Michael at 9:30 PM both on a Saturday!!! I hope you guys are either paid well or own the company! In any case it seems you are dedicated to customers. Thank you for that. I updated to 2.7.7 last week, but I'm seeing no difference. It's possible though that I'm making some minor mistakes that are messing me up. I'd like to get some clarification on some things to help me out. 1. Is there a difference between 2.7.7 and 2.7.7 alpha, it seems so from your (Michael's response)? 2. When changing the options for the io link through the ISY does that mean I don't need to change them on the io link itself? As a follow on, if they've been set on the io link and then they are set on the ISY what happens (ie does one override the other, what happens if they're set differently on the io link than the ISY)? 3. I have not seen documentation for some of the options you have listed for the io link can you give me a discription of the following (or a link to their docs)? - Program Lock - Relay follows input - Trigger off - Momentary: look at sensor (is this what they call 'Momentary C' - Momentary: Both There may be more I need but I'm getting confused over simple things when setting this up, it's just not working the way I understand it should. I'm hoping that's because I don't know what I'm doing as opposed to a bug in software or hardware. Thanks again for the help. -greg

Hey Randy thanks for the suggestion but no luck. When I put the IOLink in a scene it does not work at all. The IOLink is not responding to the on/off commands of the scene. The "state" of the IOLink changes in the ISY when I send an on or off scene command but the garage door does not respond. It only responds to the on command which causes it to go up or down depending on it's currrent state or if linked to an Insteon device it will respond to the off command to close the door. Any other ideas? Thanks, -greg

Hello All, I know the subject line is not right but that's how it seems with my IOLink. I've got an IOLink connected to my garage door opener and set in 'Momentary C' mode (http://wiki.smarthome.com/index.php?title=I/O_Linc_Output_Relay_Modes). In this mode the door is supposed to close with an off command and open with an on command. It will also only close if open and only open if closed based on the input relay. When I link another Insteon controller, say a dimmer switch to the IOLink it works as described. Turning the dimmer on opens the garage door and turning it off closes the garage. However, when I send an on command from the ISY the door will open or close (depending on it's current position), an off command does nothing. Any ideas why the ISY on/off commands cause the IOLink to act differently than a standard Insteon controllers on/off commands? When a device is listed in the ISY under "My Lighting" does the Insteon device see the ISY as having a controller/responder type link with the ISY or is it something else? Thanks, -greg

Sounds like you guys pretty much have this figured out and my one and only motions sensor seems to fit what you already know. So just for the record. 2420 rev 1.1, battery lasted just over a month (using included alkaline) NO low battery alert was sent/received. -GregF

Thanks guys, I ordered a refurb last night. -greg

Dear UD, I searched the forum but did not see an answer to my questions, if they have already been addressed I appologize for reposting. I am considering a ISY99i/IR and though I typically prefer new items, I was drawn to the $100 price difference between new and refurbished. Before I do anything however I would like to know what I'm getting if I order a refurbished one. Do they have any kind of warranty, if so what is it? What are some of the typical problems seen with devices that you are able to resell as refurbished? How often do you have refurbished devices returned (i.e. it broke again)? If you can answer these questions for me it would greatly help in my decision making process. Thanks, -greg

Can the isy99i send IR commands? I've read about it being able to receive IR signals and act on them but I'm wondering if you can program it to send IR signals. Thanks, -greg

Greetings, I'm building an Insteon network but seeing the possibility of zigbee as a viable option in the future. I see from the ISY product page http://www.universal-devices.com/products.htm that support for zigbee is coming. How will you communicate with the zigbee protocol and how that will effect an Insteon PLM already connected to the ISY? More to the point will we be able to have both Insteon devices and zigbee devices controlled by the ISY at the same time? How will this work? Thanks, -greg