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Mine finally died this year (10+ years old). I have eisy, so want to switch to zwave instead of Insteon. Is anyone using something similar (multi low-voltage switch) that they would recommend? TIA

Thanks for the suggestion. I couldn't find "Update with interview", but there is a "Syncronize:New & Deleted with Interview". Not sure if that is the same thing, but it did work on my Zwave devices that weren't working earlier. Thanks again for the suggestion!

Admittedly, I am not that familiar with Zwave, but have started migrating to Zwave devices when Insteon devices were scarce. I recently upgraded my 994 Pro to eisy and followed the migration steps and all seemed to work fine. However, some of my Zwave devices are 'messed up'. See screenshot of the error message that I get when I tried to turn it off or on from the Admin console. Some of my Zwave devices are fine, others respond just like this example does. How does one go about fixing this? TIA

@lilyoyo1 - thank you for that link. I'll try those suggestions.

I'm a long time Insteon & ISY 994i Pro user and just added my first Z-Wave device into my network b/c of lack of availability of Insteon devices. I am getting communication errors that I can't figure out. I've attached a log. I can turn off/on the Z-Wave device (EVA Logik ZW39 Smart plug) from the ISY, but it continues to indicate that there are communication errors. The log is indicating that it is not getting an Ack from the device. I'm running 5.3.3 and have the 21100 Z-Wave module. So far I only have one Z-Wave device and was wondering if the problem is b/c I need multiple Z-Wave devices to build the mesh? Or is it this particular brand of Z-Wave device? Or something else? zwave-log.txt

Thank you @lilyoyo1. I have never used this method of linking. And guess what? Once it successfully linked, I realized that the '0' (zero) in the address (which I looked at probably 10 different times), really is a 'D'. And the other dimmer also had a '0' in the address which really is a 'D'. Funny thing is that I had seen other posts suggesting that the addresses might be misread & in fact, for the one dimmer that I initially got working, I realized that the '8' really was a 'B'. But, I never would have guessed that the '0' was really a 'D' & that was the case for the other 2 dimmers. I spent hours trying to troubleshoot this myself before posting on here (most of the suggestions I had already tried) but linking the device in this fashion identified it's true address. The printing on those devices is really lame! Thanks again everyone for your suggestions. This forum rocks!

First off, apologies for the duplicate post on this topic. I did take the time to search other posts where people are having the same problems adding a new device with error message: "Cannot determine Insteon Engine". I tried some suggestions, but didn't find anything that solved this for me. I just bought three 2477D's from Orchestrated Home recently & I'm trying to get them added to my network as new devices (not replacing anything else). They all are on the same circuit breaker. In fact, two of them are in the same switch box in the wall. I was able to successfully add 1 of the dimmers. The other two I have not been able to - all attempts end with 'Cannot determine Insteon Engine'. I've tried both auto-discovery as well as selecting the exact device type from the list. I have a 994i Pro. Running 5.3.3 (confirmed both firmware & UI are the same version). Attached is the log file from one of the dimmers that I have not been able to add. But, it's not giving me enough data to figure out what might be the problem. Since these dimmers are in short supply, I worry that maybe I just got 2 bad dimmers & that I need to return them. TIA ISY-Events-Log.v5.3.3__Tue 2021.07.27 01.42.17 PM.txt

I've been using Echo and the legacy Mobilinc app (HD), but recently was considering upgrading to the Mobilinc X app. I personally have a need for both types of control, so was wondering if the ISY portal would eventually support multiple connections? Or am I stuck with Mobilinc HD?

This is happening to me as well.

I am having this problem too. Echo hasn't been working for 2-3 days now but the real problem appears to be that my ISY is offline in the portal even though I'm able to access it via the UI. Overnight, I started receiving multiple emails from UD saying that they are receiving requests from Echo, but my account isn't authorized to use it & to go to the portal to enable it. But, until the portal recognizes that my ISY is online (which it should be), this is unresolved.

Just another data point for you guys... I have had this particular error message pop up for years. Generally, I just ignore it. But, I had it happen again a few times today. I'm running 4.2.4 but have seen it in the past with older versions of ISY firmware (as well as i99 and i994). The motion sensors work correctly and over the years I have done factory resets per suggested fix. Since it doesn't happen all the time, it's hard to tell if the factory reset actually fixes anything. But, if the ISY doesn't read from the motion sensor, then I'm not sure why/how a factory reset on the motion sensor would help anyway. In addition, if the ISY doesn't read from the motion sensor, why would it even report that it can't communicate with the motion sensor? I don't think this is a high priority issue...just wanted to provide the info.

Lee - thank you so much! That did the trick!

I have had 2 IOLinc devices attached to my garage doors. Things worked fine initially & due to focus in other areas, stopped using them with my HA set-up. However, this past weekend I tried to incorporate them into some of my programs & noticed that my ISY i994 Pro does not hear any status changes on either device. However, if I manually query them from the Admin Console or Mobilinc, they correctly report their status. Both relays work perfect...garage doors are going up & down perfectly, every time. Also, in this particular house I haven't run into any communications problems that interfere with Insteon. I have debugged with the Event Viewer (Level 3) & there is no activity when I press the garage button and the door goes up (thus no change in the status). However, as soon as I query the device, I see the activity & the status is correct. I also have visually watched the LED on the side of the IOlinc flash when open/closure occurred. If this were happening with just one device, I would assume the other one flaked out. But, with both of them acting this way, plugged into different circuits, makes me think that I'm missing something. The only options that I have set are LED on TX and Momentary B. Does any one have any suggestions? Thanks in advance! BTW, I'm using 4.2.3 of the ISY software.

The RemoteLinc2 is the controller of the Scene that controls all of the TV Room lights. So, there is no program to turn those lights on or off. The only program is to detect when OFF is selected & then based on the variable nightlight_status will turn one of the TV Room lights back on (the one by stairs).

This should be really easy (not to mention common scenario)...but I cannot figure out what is wrong. I have this nagging error in one of my programs that I can't figure out. My set-up: TV room has 5 lamps (controlled by various LampLincs) in it, all controlled via a scene that turns them on & off, triggered by a RemoteLinc2. One of the lamps, near the stairs, serves as a nightlight. It is turned on/off automatically around sunrise/sundown. I wrote a program triggered by the RemoteLinc2 that if the RemoteLinc2 turned off the TV room lights scene and that it was dark out (i.e. nightlights should be on - determined by a variable set by another program), that the lamp by the stairs should be turned back on. What happens is that when I turn off the TV Room lights with the RemoteLinc2, the lights go off as expected, then the nightlight lamp by stairs turns back on (as expected), and then it turns off again. I have no idea why it turns off. Here are the programs: This turns on/off all nightlights in the house and also sets the nightlight_status variable (integer variable). If From Sunset - 30 minutes To Sunrise + 30 minutes (next day) Then $nightlight_status = 1 Repeat 2 times Set Scene 'Housewide Scenes / Nightlights' On Wait 5 seconds Else $nightlight_status = 0 Repeat 2 times Set Scene 'Housewide Scenes / Nightlights' Off Wait 5 seconds This is the program that is triggered by the RemoteLinc2 button being pushed: If $nightlight_status is 1 And ( Control 'TV Room / TVR:RemoteLinc2 - A' is switched Off Or Control 'TV Room / TVR:RemoteLinc2 - A / TVR:RemoteLinc2 - B' is switched Off ) Then Wait 2 seconds Set 'TV Room / TVR:LampByStairs' On Else - No Actions - (To add one, press 'Action') I added the wait 2 seconds to the 2nd program b/c I thought maybe the program was turning on the lamp b4 the scene was actually completely turned off. I have disabled all other programs in case one of them was being inadvertently triggered. I also watched the events through the event log & sure enough, after all lights are turned off, I see the lamp by stairs being turned back on & then back off. Any help would be greatly appreciated!

Hi - I would like to be able to specify any of my devices and their current state in the custom alert. For example, if I have 3 TriggerLincs on my external doors, I would like the message to show something like: FrontDoor: Status On BackDoor: Status Off SideDoor: Status Off This would tell me that the front door isn't shut. Or if I had a motion sensor activate, I could list out the state of each of those in my house to know which one activated. Perhaps this is there & I just haven't found it. If so, I apologize for wasting your time. Eddie

Yes, I have been using custom messages...but as I mentioned above, it would be nice if there was a way to insert device event information in them (maybe there is, and I haven't figured it out).

Thanks for the quick reply Michel! At the minimum, it would be nice if alerts could be more powerful in that you could pass a string from a program...and/or allow an alert to be customized by including 'devices' in the alert (including their name, state, date/time of last event. For example: perhaps in the drop down for "Alert Customization", add 'Devices' as an option to the list of Alert, System, Variables, Open ADR. And then select the actual device in the next field, with options to insert like Device Name & Device State. At least, that would be helpful to me (the advanced user) via SMS or email. But, in my original posting, what I was asking was first, does something (e.g iPad/iPhone app, Android app, our other display unit) currently exist that does this: * Allows a user to push a button to activate a ISY program * If that ISY program detected some condition (like a door was still open), communicate that condition to the user in easy to understand language I realize the above isn't really ISY capability...and would require programming on the UI device side. If it doesn't exist, then this might become a hobby of mine... Or...if someone 'out there' has experience doing this in some other way, then I would be interested in their feedback. Thanks.

Hi everyone - I've been lurking in the shadows of this forum for years without actively participating. But, I have really benefited from using my ISY99i for years. My set-up: I have lots of Insteon devices including TriggerLinc's on all external doors, IOLinc's controlling garage doors, various Lamplincs, ToggleLincs, several KeypadLincs, MobiLinc Pro (used on my iPad & iPhone), motion sensors. In my opinion, I am under utilizing all of this...the main reason is that I don't have a UI (either standalone device or iPad/iPhone app) that is family friendly. While I can do just about anything with the UD Admin Console or MobilLinc, these apps are just too complex for my kids & wife. So, they stick to the basics - turning Lamplincs on & off...pressing a Keypadlinc button here or there. Here's an example of what I mean: I have a program that is connected to one of my Keypadlinc buttons that does activities associated with retiring for the night. It turns out all downstairs lights, turns on a few nightlights, and closes the garage doors if they are open. I would like for it to also check to make sure all external doors are closed & that the garage doors actually closed (i.e. no toys preventing them from closing). While I could easily expand my current program to do these things, the problem is a lack of a way for user feedback. For example, what if the front door is still open or the garage door didn't actually shut? While I could make the keypadlinc button led flash (I have done that), my family has no idea what it means. They need to be told that there is a problem: the back door is still open or the garage door didn't shut. Does anyone else have this same issue? Have you found a solution? I've considered writing my own iPhone/iPad app (though don't really want to invest the time to do that)...I've searched Smarthome for some sort of standalone display/controller...but haven't found anything. Any advice out there...or suggestions? I can't be the only person that runs into this need. Thanks. Eddie

Maybe I am not understanding your replies... But, as I said, the external IP address is static and hasn't changed. Furthermore, I have a static internal IP address that hasn't changed either. I am not using DHCP for the internal address. Because of this, I don't understand the relevance of your suggestions. Sorry...maybe I'm just being dense!

Hi Rand - But external IP address isn't an issue b/c it has never changed. It stays the same. The only thing that is changing is that periodically (maybe every few days), the ISY disables internet access & I have to re-enable it. The external IP address that I use continues to be the same.

The first time this happened, I thought it was something that I did. However, now I have noticed this happening several times. The symptom is that I have Internet Access Enabled and I'm able to access my ISY 99i without any trouble from outside my home network. Then, occassionally (this has now happened about 3 times), periodically when I try to access my ISY from an external network, I can't. When I come home & check it out on my internal network, I discover that the ISY File menu now says "Enable Internet Access". So for some reason it disabled itself. Why? I have searched the forum posts & noticed that there are issues when an ISP provider dynamically changes IP address...but this isn't happening for me. My IP addr has not changed. Thanks.

My KPL is brand new. Also, I'm not interested in setting the level. I only want it on.

Thanks Michel for the quick response! ISY Firmware is: 2.7.4 The on level for the load is 100. As I mentioned in the original post, the RemoteLinc works just fine (i.e. controls the load) with the scene...it's just when I use Button A of the KeypadLinc (it doesn't control the load).

I have a Scene defined in ISY99 for my living room/entry lights...there are approx 10 devices (various LampLinc's and SwitchLincs and InLineLincs) in the scene. One of these devices is the direct load of a KeypadLinc (pushing the KeypadLinc top/bottom controls it). Using ISY, I have linked up Button A of the same KeypadLinc to control the living room light scene. All works fine EXCEPT it will not control the direct load of the same Keypadlinc. I have another controller for the same scene, a RemoteLinc...and it has no problem controlling everything, including the direct load on the keypadlinc. Any idea what is causing this behavior and how I can fix it?