Programs not running

[croven]

I am trying to get the very simple program to work but no success.

IF

Control 'backdoor-sensor' is switched On

Then

Set 'Kitchen Door Light' On

 

I can see the motion sensor on commands come through on the events viewer but the light never turns on. Any ideas on what i am doing wrong?

[oberkc]

Obvious things to look for:

 

a) have you saved the changes to your program? Do you see little green arrows in your program listing?

do you, or do you not, see in the event viewer, the command to turn on the kitchen door light?

c) can you turn on the kitchen light from the admin panel?

d) is the program disabled? Is the program in a folder that is disabled?

e) what is the status (true or false) of the program? When was it last run? Is this the same time as receipt of the motion sensor signal?

 

There is little to go wrong with the program, itself. There is something else in play here.

[croven]

Obvious things to look for:

 

a) have you saved the changes to your program? Do you see little green arrows in your program listing?

do you, or do you not, see in the event viewer, the command to turn on the kitchen door light?

c) can you turn on the kitchen light from the admin panel?

d) is the program disabled? Is the program in a folder that is disabled?

e) what is the status (true or false) of the program? When was it last run? Is this the same time as receipt of the motion sensor signal?

 

There is little to go wrong with the program, itself. There is something else in play here.

 

a) yes saved

no activity to turn on light

c) yes the light comes on

d) program is enabled

e) seems to be fine. the status is false but I thought that changed when the program ran. its the program highlighted in red called "new program" in the attached jpeg.

 

I had other programs working before and then a few days ago everything stopped. I created the last program to test with. Any way a houselinc or smartlinc would interfere?

[LeeG]

The Program has never been triggered. Otherwise there would be a Last Run Time. Also note that a simple If Control xxx is switched On can only trigger with a True condition. The Program is False because it has never run.

 

Yes, HouseLinc can and does interfere with the ISY. Any time there are multiple HA applications trying to manage the same devices there will be conflicts.

 

Run Tools | Diagnostics | Event Viewer at LEVEL 3. Trigger the Motion Sensor (?) at the back door and post the event trace. The required On command in the proper message is not being received which is why the Program never triggers.

 

oberkc – nice job of covering all the usual causes!

[croven]

The Program has never been triggered. Otherwise there would be a Last Run Time. Also note that a simple If Control xxx is switched On can only trigger with a True condition. The Program is False because it has never run.

 

Yes, HouseLinc can and does interfere with the ISY. Any time there are multiple HA applications trying to manage the same devices there will be conflicts.

 

Run Tools | Diagnostics | Event Viewer at LEVEL 3. Trigger the Motion Sensor (?) at the back door and post the event trace. The required On command in the proper message is not being received which is why the Program never triggers.

 

oberkc – nice job of covering all the usual causes!

 

14.99.8E is the motion sensor

1D.C0.9D should be the light

 

Wed 7/3/2013 10:30:26 PM : [std-Cleanu p ] 14.52.B1-->ISY/PLM Group=1, Max Hops =1, Hops Left=0

Wed 7/3/2013 10:30:26 PM : [iNST-DUP ] Previous message ignored.

Wed 7/3/2013 10:31:04 PM : CLI-WBug: Connecting to datafeed.weatherbug.com

Wed 7/3/2013 10:31:04 PM : CLI-WBug: Successfully Processed WBug Response

Wed 7/3/2013 10:31:04 PM : [MOD 2 2 1 5] -26000.000000 Weather - Temperat ure Rate = -2.6 ï½°F/h

Wed 7/3/2013 10:31:04 PM : [MOD 2 2 1 7] 40000.000000 Weather - Humidity Rate = 4 %/h

Wed 7/3/2013 10:31:04 PM : [MOD 2 2 1 11] 0.000000 Weather - Wind Speed = 0 mph

Wed 7/3/2013 10:31:12 PM : [iNST-SRX ] 02 50 14.99.8E 00.00.01 CB 11 01 LTONRR (01)

Wed 7/3/2013 10:31:12 PM : [std-Group ] 14.99.8E-->Group=1, Max Hops=3, Hops Left=2

Wed 7/3/2013 10:31:12 PM : [ 14 99 8E 1] DON 1

Wed 7/3/2013 10:31:12 PM : [ 14 99 8E 1] ST 255

Wed 7/3/2013 10:31:12 PM : [iNST-SRX ] 02 50 14.99.8E 00.00.01 CB 11 01 LTONRR (01)

Wed 7/3/2013 10:31:12 PM : [std-Group ] 14.99.8E-->Group=1, Max Hops=3, Hops Left=2

Wed 7/3/2013 10:31:12 PM : [iNST-DUP ] Previous message ignored.

Wed 7/3/2013 10:31:12 PM : [iNST-SRX ] 02 50 14.99.8E 1F.23.CC 41 11 01 LTONRR (01)

Wed 7/3/2013 10:31:12 PM : [std-Cleanu p ] 14.99.8E-->ISY/PLM Group=1, Max Hops =1, Hops Left=0

Wed 7/3/2013 10:31:12 PM : [iNST-DUP ] Previous message ignored.

 

I also have programs that kick off on the Elk arming that have stopped running recently.

[LeeG]

With the additional information that other Programs are not being triggered as well suggests something different.

 

What ISY firmware is being used?

 

Does Help | About show the same version for Firmware and UI?

 

The correct Motion Sensor messages are being received. Assuming 14.99.8E is 'backdoor-sensor' the Program should have triggered. With nothing in the Last Run Time column and other Programs not being triggered I suggest rebooting the ISY. If that does not resolve the problem open a Ticket with UDI tech support.

[croven]

With the additional information that other Programs are not being triggered as well suggests something different.

 

What ISY firmware is being used?

 

Does Help | About show the same version for Firmware and UI?

 

The correct Motion Sensor messages are being received. Assuming 14.99.8E is 'backdoor-sensor' the Program should have triggered. With nothing in the Last Run Time column and other Programs not being triggered I suggest rebooting the ISY. If that does not resolve the problem open a Ticket with UDI tech support.

 

firmware is 4.0.5

 

I rebooted the device twice today

[LeeG]

Folder conditions have been checked including the My Programs Folder at the top of the tree.

[croven]

Folder conditions have been checked including the My Programs Folder at the top of the tree.

There was one accidentally put on "My Programs Folder". There was one there and I removed it. it seems to have help. thanks both of you for the help. I knew you could add one to folders but didn't think that one could be on the main folder.