In-LineLinc Relay device link

[captfisk]

One of my (3) In-LineLinc Relays W/Sense v.41 is not functioning properly the error message is:

 

Failed reading device link

(Flood-Patio)

[-200000/-5]

 

No network connection

[[DHCP] state=RENEW]

[LeeG]

Suggest running Tools | Diagnostics | Event Viewer at LEVEL 3. Repeat what generated the error and post the event trace.

 

The error indicates a device link database access problem. A common issue would be a general communication problem with where the InLineLinc is installed. The event trace will show what the actual error is.

[captfisk]

Thanks Lee I ran the event viewer on the device I hope I did it correctly, however, I don't understand what it all means so I attached it if that's ok.

[LeeG]

The query of the device engine for 1D.55.14 shows it is an I2CS device and the query Insteon engine had good communication (Max Hops=3, Hops Left=2)

 

However, I2CS devices require the use of Extended messages for link database management. Extended message communication with 1D.55.14 is very bad. Out of 6 Extended messages sent only 1 actually generated a device response. It is odd because the one Extended message that generated a response had good communication. The other 5 Extended messages failed to get any response.

 

Has there been changes to the location of Insteon devices, Access Points, other non-Insteon devices that could be causing interference. I have seen the use of the old SignaLincs (black antenna out bottom) or an inventory of very old Insteon devices which do not repeat Extended messages cause problems with Extended commands but the fact that 1 Extended message worked with good comm suggests something else.

 

As much of a pain as I know it will be the definitive test is to move the InLineLinc to the PLM plug point by connecting the InLineLinc to an Appliance cord and repeat the same test. It could be an InLineLinc issue but that is only speculation with this one test.

 

 

Thu 07/25/2013 06:04:32 PM : [iNST-TX-I2CS] 02 62 1D 55 14 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0

 

Thu 07/25/2013 06:04:32 PM : [iNST-ACK ] 02 62 1D.55.14 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00)

 

Thu 07/25/2013 06:04:41 PM : [iNST-TX-I2CS] 02 62 1D 55 14 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0

 

Thu 07/25/2013 06:04:41 PM : [iNST-ACK ] 02 62 1D.55.14 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00)

 

Thu 07/25/2013 06:04:43 PM : [iNST-SRX ] 02 50 1D.55.14 18.CE.F1 2B 2F 00 (00)

 

Thu 07/25/2013 06:04:43 PM : [std-Direct Ack] 1D.55.14-->ISY/PLM Group=0, Max Hops=3, Hops Left=2

 

Thu 07/25/2013 06:04:43 PM : [iNST-ERX ] 02 51 1D 55 14 18 CE F1 11 2F 00 01 01 0F FF 00 A2 00 18 CE F1 FF 1F 01 29

 

Thu 07/25/2013 06:04:43 PM : [Ext-Direct ] 1D.55.14-->ISY/PLM Group=0, Max Hops=1, Hops Left=0

 

Thu 07/25/2013 06:04:43 PM : [iNST-TX-I2CS] 02 62 1D 55 14 1F 2F 00 00 02 0F FF 08 A2 00 18 CE F1 FF 1F 01 21

 

Thu 07/25/2013 06:04:43 PM : [iNST-ACK ] 02 62 1D.55.14 1F 2F 00 00 02 0F FF 08 A2 00 18 CE F1 FF 1F 01 21 06 (00)

 

Thu 07/25/2013 06:04:52 PM : [iNST-TX-I2CS] 02 62 1D 55 14 1F 2F 00 00 02 0F FF 08 A2 00 18 CE F1 FF 1F 01 21

 

Thu 07/25/2013 06:04:52 PM : [iNST-ACK ] 02 62 1D.55.14 1F 2F 00 00 02 0F FF 08 A2 00 18 CE F1 FF 1F 01 21 06 (00)

 

Thu 07/25/2013 06:05:01 PM : [iNST-TX-I2CS] 02 62 1D 55 14 1F 2F 00 00 02 0F FF 08 A2 00 18 CE F1 FF 1F 01 21

 

Thu 07/25/2013 06:05:01 PM : [iNST-ACK ] 02 62 1D.55.14 1F 2F 00 00 02 0F FF 08 A2 00 18 CE F1 FF 1F 01 21 06 (00)

 

Thu 07/25/2013 06:05:05 PM : [ 1D 55 14 1] ERR 1

[captfisk]

I have 6 dualband devices scattered throughout the home but no access points. I could relocate a couple of dualband devices or is it better to try a couple of access points.

[LeeG]

In wall Dual Band devices may not have the RF range or coverage a pair of Access Points provide. Run the 4 tap Set button test to see what in wall devices are receiving the test RF signal and what phase they are on. In wall devices are located to control a particular load which may or may not even couple the phases. I much prefer a pair of Access Points as they can be positioned to provide phase coupling and RF coverage.