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Venstar Thermostat Issue

jmed999

By jmed999
in ISY994

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jmed999 Advanced

jmed999

Posted
Posted

Hello, today one of my Venstar stats started having comm issues. It has the red exclamation mark beside it so I ran a query and got the following...

 

Mon 07/29/2013 05:25:55 PM : [iNST-TX-I2CS] 02 62 14 B7 B5 1F F0 E8 00 00 00 00 00 00 00 00 00 00 00 00 00 28

 

Mon 07/29/2013 05:25:55 PM : [iNST-ACK ] 02 62 14.B7.B5 1F F0 E8 00 00 00 00 00 00 00 00 00 00 00 00 00 28 06 (E8)

 

Mon 07/29/2013 05:26:04 PM : [iNST-TX-I2CS] 02 62 14 B7 B5 1F F0 E8 00 00 00 00 00 00 00 00 00 00 00 00 00 28

 

Mon 07/29/2013 05:26:04 PM : [iNST-ACK ] 02 62 14.B7.B5 1F F0 E8 00 00 00 00 00 00 00 00 00 00 00 00 00 28 06 (E8)

 

Mon 07/29/2013 05:26:13 PM : [iNST-TX-I2CS] 02 62 14 B7 B5 1F F0 E8 00 00 00 00 00 00 00 00 00 00 00 00 00 28

 

Mon 07/29/2013 05:26:13 PM : [iNST-ACK ] 02 62 14.B7.B5 1F F0 E8 00 00 00 00 00 00 00 00 00 00 00 00 00 28 06 (E8)

 

Mon 07/29/2013 05:26:17 PM : [ 14 B7 B5 1] ERR 1

 

 

Can someone please tell me what that means? The weird thing is I have a Keypadlinc close by that controls a scene with the stat in it and the keypadlinc controls the stat but when I use the keypadlinc to control the stat nothing shows up in the event viewer. So the keypadlinc controls the stat but when I query using the ISY it says it can't comm with the stat.

 

Thanks in advance!

jmed999 Advanced

jmed999

Posted
  • Author
Posted

An update... I just went upstairs to the stat and I first queried it (got a comm error) then tapped the keypadlinc button that controls a scene with the stat as part of the scene (the stat changed setpoints). The IOIOIO was beside the stat in the admin console so I attempted to "Write to Insteon device."

 

I captured all this in the following log...

 

Mon 07/29/2013 05:47:48 PM : [iNST-TX-I2CS] 02 62 14 B7 B5 1F F0 E8 00 00 00 00 00 00 00 00 00 00 00 00 00 28

 

Mon 07/29/2013 05:47:48 PM : [iNST-ACK ] 02 62 14.B7.B5 1F F0 E8 00 00 00 00 00 00 00 00 00 00 00 00 00 28 06 (E8)

 

Mon 07/29/2013 05:47:57 PM : [iNST-TX-I2CS] 02 62 14 B7 B5 1F F0 E8 00 00 00 00 00 00 00 00 00 00 00 00 00 28

 

Mon 07/29/2013 05:47:57 PM : [iNST-ACK ] 02 62 14.B7.B5 1F F0 E8 00 00 00 00 00 00 00 00 00 00 00 00 00 28 06 (E8)

 

Mon 07/29/2013 05:48:06 PM : [iNST-TX-I2CS] 02 62 14 B7 B5 1F F0 E8 00 00 00 00 00 00 00 00 00 00 00 00 00 28

 

Mon 07/29/2013 05:48:06 PM : [iNST-ACK ] 02 62 14.B7.B5 1F F0 E8 00 00 00 00 00 00 00 00 00 00 00 00 00 28 06 (E8)

 

Mon 07/29/2013 05:48:06 PM : [iNST-SRX ] 02 50 14.B7.B5 1C.FC.92 27 F0 10 (10)

 

Mon 07/29/2013 05:48:06 PM : [std-Direct Ack] 14.B7.B5-->ISY/PLM Group=0, Max Hops=3, Hops Left=1

 

Mon 07/29/2013 05:48:07 PM : [ 14 B7 B5 1] ERR 0

 

Mon 07/29/2013 05:48:07 PM : [ 14 B7 B5 1] CLIHCS 0

 

Mon 07/29/2013 05:48:07 PM : [iNST-TX-I1 ] 02 62 14 B7 B5 0F 6A 00

 

Mon 07/29/2013 05:48:07 PM : [iNST-ACK ] 02 62 14.B7.B5 0F 6A 00 06 (00)

 

Mon 07/29/2013 05:48:07 PM : [iNST-SRX ] 02 50 14.B7.B5 1C.FC.92 27 6A A6 (A6)

 

Mon 07/29/2013 05:48:07 PM : [std-Direct Ack] 14.B7.B5-->ISY/PLM Group=0, Max Hops=3, Hops Left=1

 

Mon 07/29/2013 05:48:07 PM : [ 14 B7 B5 1] ST 166

 

Mon 07/29/2013 05:48:07 PM : [iNST-TX-I2CS] 02 62 14 B7 B5 1F 6B 02 00 00 00 00 00 00 00 00 00 00 00 00 00 93

 

Mon 07/29/2013 05:48:07 PM : [iNST-ACK ] 02 62 14.B7.B5 1F 6B 02 00 00 00 00 00 00 00 00 00 00 00 00 00 93 06 (02)

 

Mon 07/29/2013 05:48:16 PM : [iNST-TX-I2CS] 02 62 14 B7 B5 1F 6B 02 00 00 00 00 00 00 00 00 00 00 00 00 00 93

 

Mon 07/29/2013 05:48:16 PM : [iNST-ACK ] 02 62 14.B7.B5 1F 6B 02 00 00 00 00 00 00 00 00 00 00 00 00 00 93 06 (02)

 

Mon 07/29/2013 05:48:25 PM : [iNST-TX-I2CS] 02 62 14 B7 B5 1F 6B 02 00 00 00 00 00 00 00 00 00 00 00 00 00 93

 

Mon 07/29/2013 05:48:25 PM : [iNST-ACK ] 02 62 14.B7.B5 1F 6B 02 00 00 00 00 00 00 00 00 00 00 00 00 00 93 06 (02)

 

Mon 07/29/2013 05:48:29 PM : [ 14 B7 B5 1] ERR 1

 

Mon 07/29/2013 05:48:35 PM : [iNST-SRX ] 02 50 20.48.B8 1C.FC.92 01 6F 39 (39)

 

Mon 07/29/2013 05:48:35 PM : [std-Direct ] 20.48.B8-->ISY/PLM Group=0, Max Hops=1, Hops Left=0

 

Mon 07/29/2013 05:48:35 PM : [ 20 48 B8 1] CLIHUM 57

 

Mon 07/29/2013 05:48:37 PM : [iNST-SRX ] 02 50 22.90.00 00.00.04 CB 11 00 LTONRR (00)

 

Mon 07/29/2013 05:48:37 PM : [std-Group ] 22.90.00-->Group=4, Max Hops=3, Hops Left=2

 

Mon 07/29/2013 05:48:37 PM : [ 22 90 0 4] DON 0

 

Mon 07/29/2013 05:48:37 PM : [iNST-SRX ] 02 50 22.90.00 11.00.04 C3 06 00 (00)

 

Mon 07/29/2013 05:48:37 PM : [std-Group ] 22.90.00-->11.00.04, Max Hops=3, Hops Left=0

 

Mon 07/29/2013 05:48:37 PM : [iNST-INFO ] Previous message ignored.

 

Mon 07/29/2013 05:48:38 PM : [iNST-TX-I1 ] 02 62 00 00 1A CF 11 00

 

Mon 07/29/2013 05:48:38 PM : [ 22 90 F5 4] ST 255

 

Mon 07/29/2013 05:48:38 PM : [iNST-ACK ] 02 62 00.00.1A CF 11 00 06 LTONRR (00)

 

Mon 07/29/2013 05:48:38 PM : [ 22 90 0 4] ST 255

 

Mon 07/29/2013 05:48:38 PM : [ 21 E0 21 2] ST 191

 

Mon 07/29/2013 05:48:38 PM : [iNST-TX-I1 ] 02 62 00 00 1A CF 11 00

 

Mon 07/29/2013 05:48:38 PM : [iNST-ACK ] 02 62 00.00.1A CF 11 00 06 LTONRR (00)

 

Mon 07/29/2013 05:48:39 PM : [iNST-TX-I1 ] 02 62 00 00 1A CF 11 00

 

Mon 07/29/2013 05:48:39 PM : [iNST-ACK ] 02 62 00.00.1A CF 11 00 06 LTONRR (00)

 

Mon 07/29/2013 05:48:40 PM : [iNST-SRX ] 02 50 14.B7.B5 1C.FC.92 07 71 4A (4A)

 

Mon 07/29/2013 05:48:40 PM : [std-Direct ] 14.B7.B5-->ISY/PLM Group=0, Max Hops=3, Hops Left=1

 

Mon 07/29/2013 05:48:40 PM : [ 14 B7 B5 1] ERR 0

 

Mon 07/29/2013 05:48:40 PM : [ 14 B7 B5 1] CLISPC 148

 

Mon 07/29/2013 05:48:44 PM : [iNST-SRX ] 02 50 14.B7.B5 1C.FC.92 07 72 44 (44)

 

Mon 07/29/2013 05:48:44 PM : [std-Direct ] 14.B7.B5-->ISY/PLM Group=0, Max Hops=3, Hops Left=1

 

Mon 07/29/2013 05:48:44 PM : [ 14 B7 B5 1] CLISPH 136

 

Mon 07/29/2013 05:49:03 PM : [iNST-TX-I1 ] 02 62 14 B7 B5 0F 0D 00

 

Mon 07/29/2013 05:49:03 PM : [iNST-ACK ] 02 62 14.B7.B5 0F 0D 00 06 (00)

 

Mon 07/29/2013 05:49:11 PM : [iNST-SRX ] 02 50 14.B7.B5 00.00.01 C7 11 00 LTONRR (00)

 

Mon 07/29/2013 05:49:11 PM : [std-Group ] 14.B7.B5-->Group=1, Max Hops=3, Hops Left=1

 

Mon 07/29/2013 05:49:11 PM : [ 14 B7 B5 2] DON 0

 

Mon 07/29/2013 05:49:11 PM : [ 14 B7 B5 2] ST 255

 

Mon 07/29/2013 05:49:11 PM : [ 14 B7 B5 1] CLIHCS 2

 

Mon 07/29/2013 05:49:12 PM : [iNST-SRX ] 02 50 14.B7.B5 1C.FC.92 47 11 01 LTONRR (01)

 

Mon 07/29/2013 05:49:12 PM : [std-Cleanup ] 14.B7.B5-->ISY/PLM Group=1, Max Hops=3, Hops Left=1

 

Mon 07/29/2013 05:49:12 PM : [iNST-DUP ] Previous message ignored.

 

Mon 07/29/2013 05:49:12 PM : [iNST-TX-I1 ] 02 62 14 B7 B5 0F 0D 00

 

Mon 07/29/2013 05:49:12 PM : [iNST-ACK ] 02 62 14.B7.B5 0F 0D 00 06 (00)

 

Mon 07/29/2013 05:49:20 PM : [iNST-TX-I1 ] 02 62 14 B7 B5 0F 0D 00

 

Mon 07/29/2013 05:49:20 PM : [iNST-ACK ] 02 62 14.B7.B5 0F 0D 00 06 (00)

 

Mon 07/29/2013 05:49:25 PM : [ 14 B7 B5 1] ERR 1

 

Mon 07/29/2013 05:49:35 PM : [iNST-SRX ] 02 50 20.48.B8 1C.FC.92 01 6F 3D (3D)

 

Mon 07/29/2013 05:49:35 PM : [std-Direct ] 20.48.B8-->ISY/PLM Group=0, Max Hops=1, Hops Left=0

 

Mon 07/29/2013 05:49:35 PM : [ 20 48 B8 1] CLIHUM 61

 

Any ideas what is going on? Thanks again!

jmed999 Advanced

jmed999

Posted
  • Author
Posted

WOW...after posting this I continued to troubleshoot. The only thing I've changes electronically today was plugging in a wireless stat with the Smarthome AC adapter. The funny thing is when the wireless stat is plugged in the Venstar stat has comm issues. When the wireless stat is unplugged the Venstar works perfectly.

 

So I plugged the wireless stat into a filterlinc and it didn't help at all! Even when plugged in the filterlinc, the wireless stat causes comm issues with my Venstar stat. I tried it over and over.

 

Seems weird that an Insteon product would cause such terrible comm issues. So how can I get both to work? Thoughts?

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