ISY problems

[davidn70]

Hello,

 

I am replacing a couple of LampLinc modules in my setup. For some reason I am not able to add them to a scene and have them turn on and off. The ISY-99i pro that I have can turn them on and off. I had not updated my firmware for quite some time and thought it might be due to that. I recently updated to 3.3.1. I was at 2.8.3. The problem persists. Also, anytime I look at a module, it says that the ramp time is 9 minutes. It will not allow me to update it.

 

When I control the modules remotely, it I have to do a fast on and fast off (maybe that's the issue with the scene? I haven't stuck around for 9 minutes to check.

 

The GUI also has major problems refreshing - new scenes do not show up right away. I often have to exit and come back in.

 

Any ideas? My system was rock solid for a long time but I have not had much time to do anything extra with it until one of my lamplinc modules went bad.

 

I have cleared my browser cache and am running Java 1.7.25.

 

Thanks/HELP!

David

[LeeG]

It sounds like there is an issue with the fireware/AV blocking the push of data changes from the ISY to the Admin Console. Is Kaspersky or Avast being used?

[davidn70]

I don't think that's the case. I have turned off Avast and the windows firewall - still having issues. I also tried running from my Mac - same issues. I have deleted the scene and re-created it. The wall switch modules all behave as they should. I am unable to get the lamplync dimmers to work in the scene, however. This was working until my dimmer died and smarthome replaced the rev 1.0 with the new rev 4 of the lamplync.

 

Is there anything else I should try? Could the SD card in my isy be corrupted? The first time I tried updating the firmware, it was unsuccessful and took a number of tries to restore my backup.

 

Thanks,

David

[LeeG]

The initial post describes different symptoms with different origins. The 9 minute Ramp Rate is a zero value because the ISY cannot (or could not with Avast active) push the configuration data to the Admin Console.

 

3.3.1 firmware is still very old. The 99i should be updated to 3.3.10 which is an official release and the last update that can be installed on a 99i.

 

Why was the ISY Restore done after updating the ISY image to 3.3.1? Did that backup image have the new LampLinc definition?

 

Was anything else restored when the ISY Restore was done?

 

Try running a Scene Test for the Scene that has the LampLinc in the Scene? What are the results of the Scene Test?

[davidn70]

Sorry - I meant 3.3.10. I have it pretty much fixed now. I did a "restore devices" and everything seems happy for the most part. A little tweaking and I should be all the way back to 100%.

 

Thanks for your help and patience,

David