rgn2000 Posted November 22, 2013 Share Posted November 22, 2013 Hey guys, I have an interesting thing. I have a lamplink that cannot be recognized by the isy99i. It has the red exclamation point in it. If I move it to other outlets it works fine, but I see kind of a backwards C on it instead of the exclamation point. The first thought would be that the phases aren't bridged, but they are since I have approximately 10 or so devices and I know it's bridged based on what I went through when I set the system up a couple of years ago. Any ideas as to what it could be. Link to comment
Brian H Posted November 22, 2013 Share Posted November 22, 2013 You probably have power line issues with the problem outlet. What else is on that circuit? Is the LampLinc the older 2456D or the newer 2457D2 Dual Band? Is the PLM for the ISY99i on the same circuit as the computing equipment? Link to comment
rgn2000 Posted November 22, 2013 Author Share Posted November 22, 2013 You probably have power line issues with the problem outlet.What else is on that circuit? Is the LampLinc the older 2456D or the newer 2457D2 Dual Band? Is the PLM for the ISY99i on the same circuit as the computing equipment? The type is 2456D3, I have a bunch of stuff on the same circuit since it's my main family room...home theater, etc. But I already have a Lamplink being used in that room, plus I have tried it in different outlets in the same room as well as other rooms in the house. Not sure if the PLM is on the same circuit, but the fact that the Lamplink works on other outlets in that room, shouldn't make a difference. If it is power line issues, would replacing the outlet do anything? Link to comment
Xathros Posted November 22, 2013 Share Posted November 22, 2013 Keep in mind that not all outlets in a room are necessarily on the same circuit. It could be the one outlet where it doesn't work is on th opposite phase from the PLM or on a noisy circuit. What else is on the failing outlet? Try unplugging the other items and see if it works, if so, then the other items should be put on a Filterlinc. -Xathros Link to comment
rgn2000 Posted November 22, 2013 Author Share Posted November 22, 2013 Keep in mind that not all outlets in a room are necessarily on the same circuit. It could be the one outlet where it doesn't work is on th opposite phase from the PLM or on a noisy circuit. What else is on the failing outlet? Try unplugging the other items and see if it works, if so, then the other items should be put on a Filterlinc. -Xathros I just looked up my circuits and it just so happens the outlet in question is on the same circuit as the PLM. There are actually two rooms on the circuit and I do have a lot of stuff plugged in, but I never have an issue with tripping the breaker or anything like that. I don't get it. Link to comment
Xathros Posted November 22, 2013 Share Posted November 22, 2013 Its not a matter of having too much draw on the circuit, more a matter of those other devices causing line noise and interfering with communications. Try unplugging things till it works. -Xathros -Xathros Sent from my iPhone using Tapatalk Link to comment
kaphely Posted November 23, 2013 Share Posted November 23, 2013 One thing you can check also is if the outlet is properly wired. Maybe it's live and neutral are reversed? There are some outlet testers on the market that allow you to determine this just by plugging it in. They are not really expensive and can be found in hardware stores. Maybe worth checking for that? Link to comment
rgn2000 Posted November 23, 2013 Author Share Posted November 23, 2013 There has to be something up with the outlet. I just plugged in the lamplink into a powerstrip that is on a different outlet (same circuit) and it works fine. BTW, what does the reverse C mean in the Administrative Console? I attached an image. Link to comment
LeeG Posted November 23, 2013 Share Posted November 23, 2013 If you are referring to the Green arrow to the left of the node that is "1011" (or something near that) which means there are updates pending for the device that could not be written, usually because of comm errors. The normal response is to right click the node and select Write Updates to Device. Link to comment
rgn2000 Posted November 25, 2013 Author Share Posted November 25, 2013 Thanks, I was able to update it. I was hoping that might resolve the outlet issue, but it didn't. What type of tester can tell you if the neutral and live are reversed? I just have a simple power tester. Link to comment
LeeG Posted November 25, 2013 Share Posted November 25, 2013 All the home improvement stores in the area as well as many of the hardware stores sell a simple tester. It plugs in, about as large as a two to three prong adapter, has three lights/LEDs. The pattern of the lights indicates if line and neutral are connected to the correct prongs. Also verifies a valid Gnd. They run a few dollars. Link to comment
kaphely Posted November 25, 2013 Share Posted November 25, 2013 The tester we are talking about looks like this: http://en.wikipedia.org/wiki/Receptacle_tester Link to comment
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