aweber1nj Posted November 30, 2013 Posted November 30, 2013 Just configuring my ISY 994i. I'm a software dev, and general techie, so I know my way around mail protocols (including SMTP) and firewalls. I've triple checked the settings I tried adding to the ISY, but it always fails saying it can't contact the mail server after I save the settings, then click "Test". I have two different email clients inside my firewall with the same settings (hostname, port, username, password, and SSL/Start TLS - though I think they run pure SSL) and they have no problems. I also tried disabling TLS for a test, and that didn't work either. Is there any detailed logging I can look at? I can't believe everything else is working well except email. I'm using my comcast.net server/account, and it's just not working. Thanks, AJ
LeeG Posted November 30, 2013 Posted November 30, 2013 Make sure message has both Subject and Body. Either being empty will stop the email. Look at Tools | Error Log.
aweber1nj Posted December 1, 2013 Author Posted December 1, 2013 Make sure message has both Subject and Body. Either being empty will stop the email. Where would I set that up? I'm just trying to setup email, and when I click Test, it says: "Mail Server Failure -- Server not responding" I have to setup a custom email just to test the email server connection? I do see this in the "Error Log" around the time I clicked Test: Sat 2013/11/30 07:22:33 PM System -50001 -6 But that doesn't really tell me too much. Is there a reference manual to look that up in?
LeeG Posted December 1, 2013 Posted December 1, 2013 Here is the link to the UDI Wiki http://wiki.universal-devices.com/index ... r_Messages I do not use the ISY email so not much more I can offer.
aweber1nj Posted December 1, 2013 Author Posted December 1, 2013 Thanks for the replies. The Error Code wiki-page I'm bookmarking (though it doesn't help with this particular problem). -AJ
radek Posted December 1, 2013 Posted December 1, 2013 I had exactly same error message when I did not put the email address in the FROM field. I would suggest that you post a screenshot of your email config page (you should smudge/change private info however). RZ
aweber1nj Posted December 1, 2013 Author Posted December 1, 2013 Good call. I changed the FROM to just be a simple address and it worked. Thanks! -AJ
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