Keypadlinc acting strange

[HansSolo]

I have a Keypadlinc (8 buttons) that suddenly started acting strangely. This morning I was unable to use some buttons. At some points the kpl emitted a low buzz.

I pulled the SET button out ,for 3 sec and put it back but I still had problems with buttons A & H.

I can turn on or off the light controlled by button1 only from my ISY994. Pressing the button #I can turn it off but I can't turn it ON.

I tried factory reset but I got the same results

 

After fooling around I changed the "ON Level[applied locally]" from 75% to 80% and I then was able to control the light from button1.

Looks like the level, set inside the KPL, as been set to 0% but couldn't see it from the ISY. I don't know what might have done that.

 

Now button8: I can change the button's led on or OFF but nothing else happens. there are no transactions in the Event viewer.

All the other buttons work OK: whenever I press one of them there's an event.

No events for button1 and 8

 

This configuration worked for several months without any problem.

 

Is it possible that this problems is related to a 6/8 buttons configuration?

The KPL is a genuine 8 buttons not a 6 to 8 changes!

 

BTW: the way I used the KPL is whenever a switch changes state I updated a variable which trigger some programs

So pressing a button creates an events in the Event viewer, but not for those 2 buttons today

 

Any ideas ?

Thanks

[oberkc]

Have you tried restoring the device from the ISY?

[HansSolo]

Sorry for taking so long to answer

 

Yes I did a power down and the button #8 doesn't send any status on the network

Led is toggled but nothing on the event Viewer