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Sensors stop communicating suddenly today with ISY994i


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Posted

My ISY 994i is connected to various device in my home like the trigger sensor, motion detector, lamps links, iolinks etc. It has been working fine for over a yr now and suddenly today I see that it does not sense any of my trigger sensors, my garage door sensors etc. But when I give it a cmd to turn on lights it does do that fine.

 

I tried removing the power off of the ISY and putting it back again and that did not help. I tried the same with the PLM and did not help either.

 

Here is piece of the error log I got. Could not make out if there is an issue or not?

 

Mon 2013/09/23 01:13:12 PM System -140000 datafeed.weatherbug.com

Mon 2013/09/23 04:13:55 PM System -100 [DHCP] state=RENEW

Tue 2013/09/24 04:14:10 AM System -100 [DHCP] state=RENEW

Tue 2013/09/24 08:25:51 AM System -170001 [uDSockets] RSub:40 error:6

Tue 2013/09/24 08:25:56 AM System -170001 [uDSockets] RSub:40 error:6

Tue 2013/09/24 08:26:01 AM System -170001 [uDSockets] RSub:40 error:6

Tue 2013/09/24 08:26:06 AM System -5012 155

Tue 2013/09/24 10:28:03 AM System -5012 156

Tue 2013/09/24 04:14:18 PM System -100 [DHCP] state=RENEW

Wed 2013/09/25 04:14:33 AM System -100 [DHCP] state=RENEW

Wed 2013/09/25 04:14:39 PM System -100 [DHCP] state=RENEW

Thu 2013/09/26 04:14:54 AM System -100 [DHCP] state=RENEW

Thu 2013/09/26 04:15:02 PM System -100 [DHCP] state=RENEW

Thu 2013/09/26 05:07:07 PM System -170001 [uDSockets] RSub:39 error:6

Thu 2013/09/26 05:07:12 PM System -5012 157

Fri 2013/09/27 04:15:17 AM System -100 [DHCP] state=RENEW

Fri 2013/09/27 04:15:23 PM System -100 [DHCP] state=RENEW

Sat 2013/09/28 04:15:39 AM System -100 [DHCP] state=RENEW

Sat 2013/09/28 10:04:51 AM System -5012 159

Sat 2013/09/28 10:05:00 AM System -5006 uuid:159

Sat 2013/09/28 10:05:06 AM System -5006 uuid:159

Sat 2013/09/28 04:15:47 PM System -100 [DHCP] state=RENEW

Sat 2013/09/28 08:52:19 PM System -170001 [uDSockets] RSub:39 error:6

Sat 2013/09/28 08:52:21 PM System -5012 160

Sat 2013/09/28 08:52:23 PM System -5006 uuid:160

Sat 2013/09/28 08:52:26 PM System -5006 uuid:160

Sat 2013/09/28 08:52:54 PM System -5012 161

Sun 2013/09/29 04:16:02 AM System -100 [DHCP] state=RENEW

Sun 2013/09/29 08:03:32 AM System -170001 [uDSockets] RSub:41 error:6

Sun 2013/09/29 08:03:37 AM System -5012 162

Sun 2013/09/29 08:03:39 AM System -5006 uuid:162

Sun 2013/09/29 08:03:42 AM System -5006 uuid:162

Sun 2013/09/29 08:07:40 AM System -5012 166

Sun 2013/09/29 08:07:40 AM System -5006 uuid:166

Sun 2013/09/29 08:07:43 AM System -5006 uuid:166

Sun 2013/09/29 12:42:23 PM System -140000 datafeed.weatherbug.com

Sun 2013/09/29 12:43:23 PM System -140000 datafeed.weatherbug.com

Sun 2013/09/29 12:44:23 PM System -140000 datafeed.weatherbug.com

Sun 2013/09/29 12:45:23 PM System -140000 datafeed.weatherbug.com

Sun 2013/09/29 12:46:23 PM System -140000 datafeed.weatherbug.com

Sun 2013/09/29 12:47:23 PM System -140000 datafeed.weatherbug.com

Sun 2013/09/29 12:48:23 PM System -140000 datafeed.weatherbug.com

Sun 2013/09/29 12:49:23 PM System -140000 datafeed.weatherbug.com

Sun 2013/09/29 12:50:23 PM System -140000 datafeed.weatherbug.com

Sun 2013/09/29 04:16:10 PM System -100 [DHCP] state=RENEW

Mon 2013/09/30 04:16:25 AM System -100 [DHCP] state=RENEW

Mon 2013/09/30 07:28:26 AM System -5012 167

Mon 2013/09/30 04:16:32 PM System -100 [DHCP] state=RENEW

Mon 2013/09/30 07:17:29 PM System -100 No network connection

Mon 2013/09/30 07:17:49 PM System -170001 [Network] Established

Mon 2013/09/30 07:18:29 PM System -140000 datafeed.weatherbug.com

Tue 2013/10/01 04:16:48 AM System -100 [DHCP] state=RENEW

Tue 2013/10/01 07:22:20 AM System -170001 [uDSockets] RSub:40 error:6

Tue 2013/10/01 04:16:56 PM System -100 [DHCP] state=RENEW

Wed 2013/10/02 04:17:12 AM System -100 [DHCP] state=RENEW

Wed 2013/10/02 07:40:13 AM System -5012 169

Wed 2013/10/02 07:40:15 AM System -5006 uuid:169

Wed 2013/10/02 07:40:19 AM System -5006 uuid:169

Wed 2013/10/02 07:40:58 AM System -170001 [uDSockets] RSub:41 error:6

Wed 2013/10/02 07:41:03 AM System -5012 170

Wed 2013/10/02 04:17:17 PM System -100 [DHCP] state=RENEW

Wed 2013/10/02 04:46:12 PM System -5012 171

Wed 2013/10/02 04:52:36 PM System -5006 uuid:171

Wed 2013/10/02 04:52:39 PM System -5006 uuid:171

Wed 2013/10/02 07:34:08 PM System -5012 173

Thu 2013/10/03 04:17:32 AM System -100 [DHCP] state=RENEW

Thu 2013/10/03 02:22:14 PM System -170001 [uDSockets] RSub:39 error:6

Fri 2013/10/04 01:17:43 AM System -100 [DHCP] state=RENEW

Fri 2013/10/04 06:34:26 AM System -170001 [uDSockets] RSub:40 error:6

Fri 2013/10/04 01:17:52 PM System -100 [DHCP] state=RENEW

Fri 2013/10/04 09:43:41 PM System -170001 [uDSockets] RSub:40 error:6

Fri 2013/10/04 09:51:34 PM System -5012 182

Fri 2013/10/04 09:51:37 PM System -5006 uuid:182

Fri 2013/10/04 09:51:39 PM System -5006 uuid:182

Sat 2013/10/05 01:18:07 AM System -100 [DHCP] state=RENEW

Sat 2013/10/05 12:31:03 PM System -170001 [uDSockets] RSub:40 error:6

Sat 2013/10/05 12:31:08 PM System -5012 183

Sat 2013/10/05 12:35:43 PM System -5006 uuid:183

Sat 2013/10/05 12:35:46 PM System -5006 uuid:183

Sat 2013/10/05 12:36:08 PM System -5012 184

Sat 2013/10/05 12:36:09 PM System -5006 uuid:184

Sat 2013/10/05 12:36:12 PM System -5006 uuid:184

Sat 2013/10/05 01:18:14 PM System -100 [DHCP] state=RENEW

Sat 2013/10/05 03:04:09 PM System -5012 185

Sat 2013/10/05 03:10:44 PM System -170001 [uDSockets] RSub:39 error:6

Sun 2013/10/06 01:18:29 AM System -100 [DHCP] state=RENEW

Sun 2013/10/06 01:18:35 PM System -100 [DHCP] state=RENEW

Mon 2013/10/07 01:18:50 AM System -100 [DHCP] state=RENEW

Mon 2013/10/07 10:19:01 PM System -100 [DHCP] state=RENEW

Tue 2013/10/08 10:19:16 AM System -100 [DHCP] state=RENEW

Tue 2013/10/08 10:19:23 PM System -100 [DHCP] state=RENEW

Wed 2013/10/09 07:35:27 AM System -170001 [uDSockets] RSub:40 error:6

Wed 2013/10/09 07:35:32 AM System -5012 191

Wed 2013/10/09 10:19:38 AM System -100 [DHCP] state=RENEW

Wed 2013/10/09 10:19:45 PM System -100 [DHCP] state=RENEW

Thu 2013/10/10 10:20:00 AM System -100 [DHCP] state=RENEW

Thu 2013/10/10 10:20:07 PM System -100 [DHCP] state=RENEW

Fri 2013/10/11 10:20:22 AM System -100 [DHCP] state=RENEW

Fri 2013/10/11 03:53:48 PM System -140000 datafeed.weatherbug.com

Fri 2013/10/11 10:20:30 PM System -100 [DHCP] state=RENEW

Sat 2013/10/12 10:20:45 AM System -100 [DHCP] state=RENEW

Sat 2013/10/12 10:20:52 PM System -100 [DHCP] state=RENEW

Sun 2013/10/13 10:21:07 AM System -100 [DHCP] state=RENEW

Sun 2013/10/13 12:37:25 PM System -170001 [uDSockets] RSub:39 error:6

Sun 2013/10/13 12:37:30 PM System -170001 [uDSockets] RSub:39 error:6

Sun 2013/10/13 12:37:35 PM System -5012 196

Mon 2013/10/14 07:21:18 AM System -100 [DHCP] state=RENEW

Mon 2013/10/14 07:21:24 PM System -100 [DHCP] state=RENEW

Tue 2013/10/15 07:21:40 AM System -100 [DHCP] state=RENEW

Tue 2013/10/15 07:21:47 PM System -100 [DHCP] state=RENEW

Tue 2013/10/15 08:43:42 PM System -170001 [uDSockets] RSub:40 error:6

Wed 2013/10/16 06:52:58 AM System -170001 [uDSockets] RSub:39 error:6

Wed 2013/10/16 07:22:03 AM System -100 [DHCP] state=RENEW

Wed 2013/10/16 10:50:19 AM System -60006 n/a

Wed 2013/10/16 04:10:29 PM System -170001 [uDSockets] RSub:39 error:6

Wed 2013/10/16 07:22:09 PM System -100 [DHCP] state=RENEW

Thu 2013/10/17 07:22:26 AM System -100 [DHCP] state=RENEW

Thu 2013/10/17 07:22:33 PM System -100 [DHCP] state=RENEW

Fri 2013/10/18 07:22:48 AM System -100 [DHCP] state=RENEW

Fri 2013/10/18 07:22:55 PM System -100 [DHCP] state=RENEW

Sat 2013/10/19 06:47:10 AM System -170001 [uDSockets] RSub:41 error:6

Sat 2013/10/19 07:23:11 AM System -100 [DHCP] state=RENEW

Sat 2013/10/19 05:00:21 PM System -170001 [uDSockets] RSub:39 error:6

Sat 2013/10/19 05:00:26 PM System -170001 [uDSockets] RSub:39 error:6

Sat 2013/10/19 05:00:31 PM System -170001 [uDSockets] RSub:39 error:6

Sat 2013/10/19 05:00:36 PM System -5012 210

Sat 2013/10/19 07:23:17 PM System -100 [DHCP] state=RENEW

Sun 2013/10/20 07:23:32 AM System -100 [DHCP] state=RENEW

Sun 2013/10/20 09:29:05 AM System -170001 [uDSockets] RSub:40 error:6

Sun 2013/10/20 09:29:08 AM System -5012 211

Sun 2013/10/20 07:23:41 PM System -100 [DHCP] state=RENEW

Sun 2013/10/20 10:01:57 PM System -5012 212

Sun 2013/10/20 10:01:58 PM System -5006 uuid:212

Sun 2013/10/20 10:02:01 PM System -5006 uuid:212

Sun 2013/10/20 11:30:05 PM System -50001 -7

Mon 2013/10/21 07:00:01 AM System -170001 [uDSockets] RSub:39 error:6

Mon 2013/10/21 07:23:57 AM System -100 [DHCP] state=RENEW

Mon 2013/10/21 07:24:04 PM System -100 [DHCP] state=RENEW

Tue 2013/10/22 07:24:19 AM System -100 [DHCP] state=RENEW

Tue 2013/10/22 08:27:16 AM System -140000 datafeed.weatherbug.com

Tue 2013/10/22 07:24:25 PM System -100 [DHCP] state=RENEW

Wed 2013/10/23 07:24:40 AM System -100 [DHCP] state=RENEW

Wed 2013/10/23 07:24:48 PM System -100 [DHCP] state=RENEW

Wed 2013/10/23 09:11:14 PM System -140005 CLI-WBug

Thu 2013/10/24 07:25:03 AM System -100 [DHCP] state=RENEW

Thu 2013/10/24 04:13:03 PM System -170001 [uDSockets] RSub:39 error:6

Thu 2013/10/24 04:13:08 PM System -5012 216

Thu 2013/10/24 07:25:09 PM System -100 [DHCP] state=RENEW

Fri 2013/10/25 07:24:12 AM System -50001 -7

Fri 2013/10/25 07:25:25 AM System -100 [DHCP] state=RENEW

Fri 2013/10/25 07:30:15 AM System -170001 [uDSockets] RSub:39 error:6

Fri 2013/10/25 07:25:32 PM System -100 [DHCP] state=RENEW

Fri 2013/10/25 10:08:03 PM System -170001 [uDSockets] RSub:41 error:6

Sat 2013/10/26 07:25:49 AM System -100 [DHCP] state=RENEW

Sat 2013/10/26 07:25:56 PM System -100 [DHCP] state=RENEW

Sun 2013/10/27 07:26:10 AM System -100 [DHCP] state=RENEW

Sun 2013/10/27 07:59:46 AM System -170001 [uDSockets] RSub:41 error:6

Sun 2013/10/27 02:19:09 PM System -170001 [uDSockets] RSub:40 error:6

Sun 2013/10/27 02:19:13 PM System -5012 226

Sun 2013/10/27 07:26:17 PM System -100 [DHCP] state=RENEW

Mon 2013/10/28 08:01:42 AM System -170001 [uDSockets] RSub:40 error:6

Mon 2013/10/28 04:26:27 PM System -100 [DHCP] state=RENEW

Mon 2013/10/28 09:26:19 PM System -140000 datafeed.weatherbug.com

Mon 2013/10/28 10:00:19 PM System -140000 datafeed.weatherbug.com

Tue 2013/10/29 04:26:44 AM System -100 [DHCP] state=RENEW

Tue 2013/10/29 04:26:50 PM System -100 [DHCP] state=RENEW

Tue 2013/10/29 06:23:01 PM System -100 No network connection

Tue 2013/10/29 06:27:01 PM System -170001 [Network] Established

Tue 2013/10/29 06:27:23 PM System -140000 datafeed.weatherbug.com

Tue 2013/10/29 09:05:42 PM System -170001 [uDSockets] RSub:39 error:6

Wed 2013/10/30 04:27:06 AM System -100 [DHCP] state=RENEW

Wed 2013/10/30 04:27:13 PM System -100 [DHCP] state=RENEW

Wed 2013/10/30 06:32:44 PM System -170001 [uDSockets] RSub:41 error:6

Wed 2013/10/30 06:32:49 PM System -170001 [uDSockets] RSub:41 error:6

Wed 2013/10/30 06:32:54 PM System -170001 [uDSockets] RSub:41 error:6

Wed 2013/10/30 06:32:59 PM System -5012 231

Thu 2013/10/31 04:27:28 AM System -100 [DHCP] state=RENEW

Thu 2013/10/31 07:20:29 AM System -5012 232

 

EVENT LOG:

Sat 01/11/2014 01:42:42 PM : [MOD 2 2 1 1] 576000.000000 Weather - Temperature = 57.6 °F

 

Sat 01/11/2014 01:42:42 PM : [MOD 2 2 1 5] 11000.000000 Weather - Temperature Rate = 1.1 °F/h

 

Sat 01/11/2014 01:42:42 PM : [MOD 2 2 1 6] 980000.000000 Weather - Humidity = 98 %

 

Sat 01/11/2014 01:42:42 PM : [MOD 2 2 1 7] -120000.000000 Weather - Humidity Rate = -12 %/h

 

Sat 01/11/2014 01:42:42 PM : [MOD 2 2 1 11] 60000.000000 Weather - Wind Speed = 6 mph

 

Sat 01/11/2014 01:42:42 PM : [MOD 2 2 1 12] 90000.000000 Weather - Wind Average Speed = 9 mph

 

Sat 01/11/2014 01:42:42 PM : [MOD 2 2 1 18] 121000.000000 Weather - Light = 12.1 %

 

Sat 01/11/2014 01:42:42 PM : [MOD 2 2 1 19] 9000.000000 Weather - Light Rate = 0.9 %/h

 

Sat 01/11/2014 01:43:14 PM : [iNST-SRX ] 02 50 14.86.28 19.70.CF 0B 6F 2B (2B)

 

Sat 01/11/2014 01:43:14 PM : [std-Direct ] 14.86.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=2

 

Sat 01/11/2014 01:43:14 PM : [ 14 86 28 1] CLIHUM 43

 

 

I would certainly appreciate some help.

 

 

Thx

Vijay

Posted

Try a File | Restore Modem (PLM) to rebuild the PLM link database. These link records are necessary for devices to signal a state change to the PLM and ISY.

Posted

Thx Lee for your prompt answer.

 

I did that and it has recovered the sensors. Thx

But now it seems like I have another problem:

 

When I go into the ISY console there are 3 tabs at the top Main, Programs and Configuration.

My Main and Configuration tabs show fine but when I click on the Program tab it is just blank I do not see any of my prgs there nor any of the frames.

 

I have added the PNG file.

 

Vijay

post-2981-140474162302_thumb.png

Posted

I did do the File | Restore PLM and it went thru and re connected few but for some it said it could not communicate with. And, there is RED '!' mark in front of them.

 

Nothing changed on my netwrk and it was working fine. But I have to admit that I went thru all my battery devices and chged the battery on them. But it was working fine for about a wk.

 

Strange thing is that all the sensors are showing fine on Mobilinc on my phone and show the state chged when I trigger the change.

 

Vijay

Posted

I had to go to all sensors and press the 'SET' button on each and 'restore' them on the ISY.

 

Also, my prgs stopped working too. So I had to go and update each prg by clicking on the 'Update' and 'Save' to refresh each prg. And, then they are working now.

 

I do not know how this happened.

I remember I chged the batteries on most of my sensors, I do not know if that might have caused this.

 

Thx for help.

Vijay

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