SwitchLinc LED (backlight level) not working

[clarkes71]

In the master Bedroom, I set the backlight level to 0% on my switchlincs at night (used to with HouseLinc before I got the ISY pro) and back to 100% at sunrise. Now that I have ISY, I can control backlight levels on all my KPLs and switchlincs, except the switchlincs in the master bedroom?

 

Any quick fixes? Is a factory restore the best approach?

[Xathros]

I do this too. I see no reason that this shouldn't work with the ISY if it worked with HL. One thing to look at, if your program has multiple entries setting backlights, it will help to insert some waits between those entries to allow extra time for the insteon traffic.

 

This is mine:

If
       From    Sunset  + 15 minutes
       To      Sunrise - 15 minutes (next day)

Then
       Set 'Living Room / KPLD8 / LR-KPL8-A' On  3 / Off 0 (Backlight Level)
       Wait  1 second
       Set 'Boys Room / Boys Ceiling Light SLD' 1% (Backlight Level)
       Wait  1 second
       Set 'Girls Room / Girls Ceiling Light SLD' 1% (Backlight Level)
       Wait  1 second
       Set 'Dining-Kitchen / Kitchen Counter SLD' 1% (Backlight Level)
       Wait  1 second
       Set 'Dining-Kitchen / Kitchen Island SLD' 1% (Backlight Level)
       Wait  1 second
       Set 'Back Porch / Back Porch Flood Light' 1% (Backlight Level)
       Wait  1 second
       Set 'Dining-Kitchen / DinKit-KPL / KitDin-KPL-A' On  3 / Off 0 (Backlight Level)
       Wait  1 second
       Set 'Dining-Kitchen / Dining Room Chandelier SLD' 1% (Backlight Level)
       Wait  1 second
       Set 'Front Porch / Front Porch Lights (Load)' 1% (Backlight Level)
       Wait  1 second
       Set 'Front Hallway / Front Door Hallway Light' 1% (Backlight Level)
       Wait  1 second
       Set 'Upstairs Stairway / Stairway Bottom' 1% (Backlight Level)
       Wait  1 second
       Set 'Upstairs Stairway / Stairway Top' 1% (Backlight Level)
       Wait  1 second
       Set 'Master Suite / KPLD8 / MBR KPL-A' On  3 / Off 0 (Backlight Level)
       Wait  1 second
       Set 'Master Suite / MBR SLD' 1% (Backlight Level)
       Wait  1 second
       Set 'Master Suite / MasterBath / Vanity Lights' 1% (Backlight Level)
       Wait  1 second
       Set 'Master Suite / MasterBath / Ceiling Light' 1% (Backlight Level)
       Wait  1 second
       Set 'Master Suite / MasterBath / Exhaust Fan' 1% (Backlight Level)
       Wait  1 second
       Set 'Master Suite / MasterCloset / MBR Closet' 1% (Backlight Level)
       Resource 'Syslog-UTLITY - Backlights Dimmed'

Else
       Set 'Living Room / KPLD8 / LR-KPL8-A' On 15 / Off 3 (Backlight Level)
       Wait  1 second
       Set 'Girls Room / Girls Ceiling Light SLD' 50% (Backlight Level)
       Wait  1 second
       Set 'Boys Room / Boys Ceiling Light SLD' 50% (Backlight Level)
       Wait  1 second
       Set 'Dining-Kitchen / Kitchen Counter SLD' 50% (Backlight Level)
       Wait  1 second
       Set 'Dining-Kitchen / Kitchen Island SLD' 50% (Backlight Level)
       Wait  1 second
       Set 'Back Porch / Back Porch Flood Light' 50% (Backlight Level)
       Wait  1 second
       Set 'Dining-Kitchen / DinKit-KPL / KitDin-KPL-A' On 15 / Off 3 (Backlight Level)
       Wait  1 second
       Set 'Dining-Kitchen / Dining Room Chandelier SLD' 50% (Backlight Level)
       Wait  1 second
       Set 'Front Porch / Front Porch Lights (Load)' 50% (Backlight Level)
       Wait  1 second
       Set 'Front Hallway / Front Door Hallway Light' 50% (Backlight Level)
       Wait  1 second
       Set 'Upstairs Stairway / Stairway Top' 50% (Backlight Level)
       Wait  1 second
       Set 'Upstairs Stairway / Stairway Bottom' 50% (Backlight Level)
       Wait  1 second
       Set 'Master Suite / KPLD8 / MBR KPL-A' On 15 / Off 3 (Backlight Level)
       Wait  1 second
       Set 'Master Suite / MBR SLD' 50% (Backlight Level)
       Wait  1 second
       Set 'Master Suite / MasterBath / Vanity Lights' 50% (Backlight Level)
       Wait  1 second
       Set 'Master Suite / MasterBath / Ceiling Light' 50% (Backlight Level)
       Wait  1 second
       Set 'Master Suite / MasterBath / Exhaust Fan' 50% (Backlight Level)
       Wait  1 second
       Set 'Master Suite / MasterCloset / MBR Closet' 50% (Backlight Level)
       Resource 'Syslog-UTLITY - Backlights Brightened'

 

-Xathros

[clarkes71]

I created a test program. It is set to change the backlight level to one of the master bedroom switchlincs to 100%. nothing else. I run the 'then' statement and backlight stays 0% (I changed them to 0% before I switched from HouseLinc to ISY).

[Xathros]

I created a test program. It is set to change the backlight level to one of the master bedroom switchlincs to 100%. nothing else. I run the 'then' statement and backlight stays 0% (I changed them to 0% before I switched from HouseLinc to ISY).

 

 

Try 50%. ISY will not send changes to a device if it believe the value would be unchanged. ISY probably thinks the SL is at 100% already.

 

-Xathros

[clarkes71]

I set my test program to set backlight to 50% - nothing. Both SLs still at 0%.

[PurdueGuy]

You can control the light directly from the Admin Console?

 

Can you run the program again, but with the Event Viewer set to level 3?

[LeeG]

clarkes71

 

Be sure to change the Program to some other backlight level before using the event trace. As was mentioned before the ISY will not send a value it thinks the device already has.

[clarkes71]

Still not working. With the event viewer set to level 3. I have attached the log.

ISY-Events-Log.v4.1.2__Sun 2014.02.02 12.12.49 PM.txt

[LeeG]

The Backlight level was set to 191. If the device did not change to that level then it is a device question. What is the SwitchLinc firmware level shown on line 2 of the right side node display.

[LeeG]

When set to 00 in HouseLinc does that physically turn the LEDs Off regardless of the state of the SwitchLinc?

 

If so the ISY does not support that option so setting the BackLight level to some other level will not turn the LEDs back On.

[LeeG]

Just ran a test on HouseLinc. If you set the SwitchLinc to Off before moving to the ISY the ISY will NOT turn the LEDs back on. There is a separate command to turn the LEDs physically Off and another to turn them back On. The ISY does not support that on SwitchLinc devices.

 

A Factory Reset of the SwitchLinc device to get the LEDs physically On is needed. A Restore Device will also be needed to rebuild the link database after the Factory Reset.

[clarkes71]

After a factory reset, the LEDs came to life and are operating normally now. Thank you LEEG !