pbako Posted March 10, 2014 Share Posted March 10, 2014 I have a small Insteon setup, using a base ISY994i to control things. So far I have been able to get all of my switches and dimmers working, but am consistently seeing an error I neither understand nor can fix. One of the items I have is a 4-button Mini Remote, model 2342-2. Currently I have two of its buttons linked to two scenes, and it works just fine. However, every time I make any change in the ISY and it does its updates, I get the same error, specifically "Cannot communicate with Keypard - A (xx.xx.xx). Please check connections." (attached screenshot of the error.) As soon as the write finishes, and I dismiss the error, I can push any of the buttons on the remote and it sends it signal to the ISY, activates the scene and is no longer marked as in error... The only possible problem I see is that the remote is model 2342-x, but in the ISY it shows up as "2444A2 RemoteLink2 Keypad, 4 Scene v.37". However when I added it to the ISY, I did not see the 2342 as an option, so the only way to add it was as this other model. Any idea why this might be happening or how to fix it? Or do I just have to live with it? Link to comment
Brian H Posted March 10, 2014 Share Posted March 10, 2014 Since it is a battery powered device. It goes into a power saving mode and can't be accessed. Did you wake it up first. Then make the changes. Hold the Set Button until it beeps. Then try and make the updates. Link to comment
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