Cannot link to Icon Switch Dimmers 2876D3 V.27

[malcolme]

I am having trouble linking my ISY994i to two Icon Switch Dimmers V.27 2876D3.

 

I am running latest 4.05 Software on ISY994i/IR Pro. They are actually linked and are currently being controlled by a (2486D) KeypadLinc Dimmer 8 Buttons v.36 working perfectly. I added the KeypadLinc Dimmer to the ISY but it did not add these two Dimmers being controlled by the Switch. In fact adding the Dimmer did not correctly see a number of modules but I have gotten these now all linked.

 

I have tried manually adding these dimmers by address and ICON description but they continually fail.

 

Any suggestions?

 

Best,

 

Malcolm

[LeeG]

Run Tools | Diagnostics | Event Viewer at LEVEL 3. Attempt to add the Icon Dimmer and post the event trace.

[malcolme]

LeeG - thanks for the advice. I actually tried a recommendation from elsewhere on the forum, moving the access points closer to the panel and with that I am now able to reach these two Dimmers with the ISY. Too bad that the PLM's signal is weaker than the Insteon modules!

 

Best and thanks,

 

Malcolm

[oberkc]

One common problem is to install the PLM on an outlet or circuit with much computer equipment. Under certain conditions, this can create problems for the insteon powerline communications. I would, were I you, consider this possibility as well. Make sure your PLM is on a good, clean circuit. If necessray use filters for other suspect devices on that circuit.