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admin console problem - network devices not displayed

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Posted

Ever since the switch to v2.7 of the admin console, I have noticed a problem when I log into my ISY-26.

I have a bookmark to http://www.universal-devices.com/MyInsteonISY/ and it appears to turn into http://www.universal-devices.com/99i/. I am able to login normally.

But admin console does not display the devices in my network. "My Network" is there but none of my devices are listed.

My solution is to close the browser and restart it. Then login again and the devices will be listed. I would estimate this happens maybe 30-40% of the time I try to login. I am running Max OSX 10.5.4 with Firefox 3.0.1.

drw,

 

What firmware level is your ISY-26 at? And, does this problem present itself if you log in using your local IP address?

  • Author

My ISY-26 is at v2.6 (last official release)

I don't have a readout using the local IP address. Let me try some logins using the local IP address and report back.

  • Author

At this point I have logged into the admin console about 20 times with no failures using the local IP address. I will keep trying and report further.

drw,

 

Thanks so much for the tests and update.

 

The problem is that the current version of the 2.7 client has a minor issue with the release version firmware (2.6 for ISY-26; 1.0.0 for ISY-99i) which manifests itself in various ways, such as that which you have experienced. You should have no such problems when using the client from ISY, which is of course matched to the firmware within ISY.

  • Author

Ok. That makes sense since the behavior started when the v2.7 console started in use. It's not a big problem for me, but I just wanted to report it in case it was symptom of something bigger. I am looking forward to the v2.7 release.

drw,

 

Thanks so much for reporting it. The problem, though minor, does manifest itself in various ways, so some users may see differing symptoms.

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