Garage door sensor suddenly not updating live

[JSP0511]

Hello all,

 

As of earlier today, my garage door sensor only updates if I right click and select query. I have made no changes within my ISY that could have caused this issue.

 

Until last night, I was using no-ip.com to set a static IP for the ISY's IP address. I used these credentials to log into the ISY with Mobilinc. No-ip had an outage (found out today) that was stopping Mobilinc from working so last night, in a panic, I changed back to using Mobilinc Connect to log into them ISY with Mobilinc. I have no reason to go back to no-ip, it was just something different I was trying for a few months.

 

Now today, the garage door sensor is on the fritz. Also, I have an 8 button KPL with one button in a scene with the garage door sensor. I then have a program set that when the kpl button is turned on or off, to turn the IOLinc for the garage door to on, wait 1 second then off. The KPL button is no longer initiating the program.

 

Any thoughts?

[SteveL]

JSP0511,

 

Please feel free to send an email to support@universal-devices.com if you would like some one on one support. If you built all of your programming in the ISY then I would encourage you to restore your I/O Linc for the Garage Opener and restore the Keypad that you are using to control the opener. Right click on each device and choose restore device. If the restore fails then you may have noise that is preventing the communication between these devices.