Togglelinc (2466sw) Communication Error

[chris87]

I have been trying to add a Togglelinc 2466sw to my ISY.  It sees the device, but I keep receiving a communication error.  I do not know what is causing the issue.  My phases are coupled as far as I know.  I would appreciate any suggestions!

 

 

Sat 10/04/2014 07:25:27 PM : [5 AA 61     ] Added to list of devices to link to ISY

 

Sat 10/04/2014 07:25:27 PM : [iNST-TX-I1  ] 02 62 05 AA 61 0F 0D 00

 

Sat 10/04/2014 07:25:27 PM : [iNST-ACK    ] 02 62 05.AA.61 0F 0D 00 06                 (00)

 

Sat 10/04/2014 07:25:29 PM : [iNST-SRX    ] 02 50 05.AA.61 2C.08.F0 27 0D 01           (01)

 

Sat 10/04/2014 07:25:29 PM : [std-Direct Ack] 05.AA.61-->ISY/PLM Group=0, Max Hops=3, Hops Left=1

 

Sat 10/04/2014 07:25:29 PM : [iNST-TX-I1  ] 02 62 05 AA 61 0F 10 00

 

Sat 10/04/2014 07:25:29 PM : [iNST-ACK    ] 02 62 05.AA.61 0F 10 00 06          ID-REQ (00)

 

Sat 10/04/2014 07:25:29 PM : [iNST-SRX    ] 02 50 05.AA.61 2C.08.F0 2B 10 00    ID-REQ (00)

 

Sat 10/04/2014 07:25:29 PM : [std-Direct Ack] 05.AA.61-->ISY/PLM Group=0, Max Hops=3, Hops Left=2

 

Sat 10/04/2014 07:25:30 PM : [iNST-SRX    ] 02 50 05.AA.61 02.0D.35 8B 01 00           (00)

 

Sat 10/04/2014 07:25:30 PM : [std-Broadcast] 05.AA.61-->02.0D.35, Max Hops=3, Hops Left=2

 

Sat 10/04/2014 07:25:30 PM : [5 AA 61 0   ] Calibrating engine version

 

Sat 10/04/2014 07:25:30 PM : [5 AA 61 0   ] May not fully support i2, reverting to i1

 

Sat 10/04/2014 07:25:30 PM : [5 AA 61 0   ] Using Database Link Table offset 0x0FF8 (reported 0x0000)

 

Sat 10/04/2014 07:25:30 PM : [5 AA 61 1   ] Start : Adding device to ISY

 

Sat 10/04/2014 07:25:30 PM : [5 AA 61 1   ] Finish : Adding device to ISY was Successful

 

Sat 10/04/2014 07:25:30 PM : [5 AA 61 1   ] Link    0 : 0FF8 [A2002C08F0FF1F01] Saving  [A2002C08F0FF1F01]

 

Sat 10/04/2014 07:25:30 PM : [5 AA 61 1   ] Link    1 : 0FF0 [E2012C08F0010001] Saving  [E2012C08F0010001]

 

Sat 10/04/2014 07:25:30 PM : [iNST-TX-I2  ] 02 62 05 AA 61 1F 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1

 

Sat 10/04/2014 07:25:30 PM : [iNST-ACK    ] 02 62 05.AA.61 1F 2E 00 01 00 00 00 00 00 00 00 00 00 00 00 00 D1 06        (00)

 

Sat 10/04/2014 07:25:30 PM : [iNST-SRX    ] 02 50 05.AA.61 2C.08.F0 2B 2E 00           (00)

 

Sat 10/04/2014 07:25:30 PM : [std-Direct Ack] 05.AA.61-->ISY/PLM Group=0, Max Hops=3, Hops Left=2

 

Sat 10/04/2014 07:25:31 PM : [iNST-ERX    ] 02 51 05 AA 61 2C 08 F0 11 2E 00 01 01 00 00 20 00 1B FE 00 00 00 23 56 D1 

 

Sat 10/04/2014 07:25:31 PM : [Ext-Direct  ] 05.AA.61-->ISY/PLM Group=0, Max Hops=1, Hops Left=0

 

Sat 10/04/2014 07:25:31 PM : [D2D EVENT   ] Event [5 AA 61 1] [OL] [255] uom=0 prec=-1

 

Sat 10/04/2014 07:25:31 PM : [   5 AA 61 1]       OL 255

 

Sat 10/04/2014 07:25:31 PM : [D2D EVENT   ] Event [5 AA 61 1] [RR] [27] uom=0 prec=-1

 

Sat 10/04/2014 07:25:31 PM : [   5 AA 61 1]       RR  27

 

Sat 10/04/2014 07:25:31 PM : [iNST-TX-I1  ] 02 62 05 AA 61 0F 19 00

 

Sat 10/04/2014 07:25:31 PM : [iNST-ACK    ] 02 62 05.AA.61 0F 19 00 06          LTSREQ (LIGHT)

 

Sat 10/04/2014 07:25:32 PM : [iNST-SRX    ] 02 50 05.AA.61 2C.08.F0 2B 02 00           (00)

 

Sat 10/04/2014 07:25:32 PM : [std-Direct Ack] 05.AA.61-->ISY/PLM Group=0, Max Hops=3, Hops Left=2

 

Sat 10/04/2014 07:25:32 PM : [D2D EVENT   ] Event [5 AA 61 1] [sT] [0] uom=0 prec=-1

 

Sat 10/04/2014 07:25:32 PM : [   5 AA 61 1]       ST   0

 

Sat 10/04/2014 07:25:32 PM : [D2D EVENT   ] Event [5 AA 61 1] [OL] [255] uom=0 prec=-1

 

Sat 10/04/2014 07:25:32 PM : [   5 AA 61 1]       OL 255

 

Sat 10/04/2014 07:25:32 PM : [D2D EVENT   ] Event [5 AA 61 1] [RR] [27] uom=0 prec=-1

 

Sat 10/04/2014 07:25:32 PM : [   5 AA 61 1]       RR  27

 

Sat 10/04/2014 07:25:32 PM : [5 AA 61 0   ] Successfully added device

 

Sat 10/04/2014 07:25:32 PM : [All         ] Writing 16 bytes to devices

 

Sat 10/04/2014 07:25:32 PM : [5 AA 61 1   ] Link    0 : 0FF8 [A2002C08F0FF1F01] Writing [A2002C08F0FF1F01]

 

Sat 10/04/2014 07:25:32 PM : [iNST-TX-I1  ] 02 62 05 AA 61 0F 28 0F

 

Sat 10/04/2014 07:25:32 PM : [iNST-ACK    ] 02 62 05.AA.61 0F 28 0F 06          SET-MSB(0F)

 

Sat 10/04/2014 07:25:41 PM : [iNST-TX-I1  ] 02 62 05 AA 61 0F 28 0F

 

Sat 10/04/2014 07:25:41 PM : [iNST-ACK    ] 02 62 05.AA.61 0F 28 0F 06          SET-MSB(0F)

 

Sat 10/04/2014 07:25:50 PM : [iNST-TX-I1  ] 02 62 05 AA 61 0F 28 0F

 

Sat 10/04/2014 07:25:50 PM : [iNST-ACK    ] 02 62 05.AA.61 0F 28 0F 06          SET-MSB(0F)

 

Sat 10/04/2014 07:25:52 PM : [iNST-SRX    ] 02 50 05.AA.61 2C.08.F0 2B 28 0F    SET-MSB(0F)

 

Sat 10/04/2014 07:25:52 PM : [std-Direct Ack] 05.AA.61-->ISY/PLM Group=0, Max Hops=3, Hops Left=2

 

Sat 10/04/2014 07:25:52 PM : [iNST-TX-I1  ] 02 62 05 AA 61 0F 2B F8

 

Sat 10/04/2014 07:25:52 PM : [iNST-ACK    ] 02 62 05.AA.61 0F 2B F8 06          PEEK   (F8)

 

Sat 10/04/2014 07:25:56 PM : [5 AA 61 1   ] Link    0 : 0FF8 [A2002C08F0FF1F01] *Failed Writing [A2002C08F0FF1F01]

 

Sat 10/04/2014 07:25:56 PM : [D2D EVENT   ] Event [5 AA 61 1] [ERR] [1] uom=0 prec=-1

 

Sat 10/04/2014 07:25:57 PM : [   5 AA 61 1]      ERR   1

 

[LeeG]

A 2466 is powerline only (no Dual Band RF).    From the trace at times the device fails to respond at all even though when it does respond it shows good comm.    That suggests something on the powerline is intermittently interfering with powerline traffic.  

 

Sat 10/04/2014 07:25:32 PM : [5 AA 61 1   ] Link    0 : 0FF8 [A2002C08F0FF1F01] Writing [A2002C08F0FF1F01]

 

Sat 10/04/2014 07:25:32 PM : [iNST-TX-I1  ] 02 62 05 AA 61 0F 28 0F

 

Sat 10/04/2014 07:25:32 PM : [iNST-ACK    ] 02 62 05.AA.61 0F 28 0F 06          SET-MSB(0F)

 

No response from device

 

Sat 10/04/2014 07:25:41 PM : [iNST-TX-I1  ] 02 62 05 AA 61 0F 28 0F

 

Sat 10/04/2014 07:25:41 PM : [iNST-ACK    ] 02 62 05.AA.61 0F 28 0F 06          SET-MSB(0F)

 

No response from device

 

Sat 10/04/2014 07:25:50 PM : [iNST-TX-I1  ] 02 62 05 AA 61 0F 28 0F

 

Sat 10/04/2014 07:25:50 PM : [iNST-ACK    ] 02 62 05.AA.61 0F 28 0F 06          SET-MSB(0F)

 

Sat 10/04/2014 07:25:52 PM : [iNST-SRX    ] 02 50 05.AA.61 2C.08.F0 2B 28 0F    SET-MSB(0F)

 

Good response from device

 

Sat 10/04/2014 07:25:52 PM : [std-Direct Ack] 05.AA.61-->ISY/PLM Group=0, Max Hops=3, Hops Left=2

 

Sat 10/04/2014 07:25:52 PM : [iNST-TX-I1  ] 02 62 05 AA 61 0F 2B F8

 

Sat 10/04/2014 07:25:52 PM : [iNST-ACK    ] 02 62 05.AA.61 0F 2B F8 06          PEEK   (F8)

 

No response from device

 

Sat 10/04/2014 07:25:56 PM : [5 AA 61 1   ] Link    0 : 0FF8 [A2002C08F0FF1F01] *Failed Writing [A2002C08F0FF1F01]

 

Look for something on that circuit that could be generating noise, CFLs, LEDs, noisy motor or appliance, etc. 

[chris87]

Thanks for your help.  I have a Lamplinc module and another 2466sw on the same circuit.  Both appear to be working fine.  Is it possible that they are causing the issue?

 

I have one other question.  I am wondering if the communication issue has something to do with incorrect wiring.  It is just a standard 2-way circuit.  I was expecting to see two 14/2 wires when I opened the box, but they were 14/3.  For the line wire, the red wire was capped off and not used (just hot and neutral were wired).  For the load wire, I connected the red 2466sw to the red wire.  The black wire to the load was wired to the hot, and I followed the same setup.  Now I am thinking that that wire should also be capped and not connected to the hot.  Is it possible that is causing the issue?

 

I am sorry if that is hard to follow, but hopefully, I explained it clearly enough.

[LeeG]

It does sound like the old standard switch was switching the load circuit, particularly since the Red wire was capped.  Power to one side of the switch, load on the other.   I would check the fixture the switch is controlling to see is actually on those wires.