dbroere Posted January 9, 2015 Share Posted January 9, 2015 ref: Factory reset instructions are published in each device's User Manual. Unfortunately, it looks like Smarthome may have removed many of the legacy or early model device manuals from their download listings at: http://www.insteon.com/support/#documentation Some of the older devices do not respond to factory resets similarly to the newer ones. I need to be absolutely sure that my factory reset clears the device address tables, including references to old PLM's (my bad for sloppy housekeeping!) (1) Does anyone know where I can get factory reset information for older devices? (2) using an ISY 994i, is there a way to list the device address tables for each device? (3) using an ISY 994i is there any other way to prove a device has been factory reset? Link to comment Share on other sites More sharing options...
Brian H Posted January 9, 2015 Share Posted January 9, 2015 1. If you can't find them anywhere. I have the older ones and maybe able to assist you. I agree thet there are differences. Like the original SwitchLinc relay module. It has no Air Gap switch and if you pull the set button out. You break it Off. 2. Click on the module in question. In the drop down menu. Diagnostics. Show Device Link Tables. It will get the link information from the device and after it has finished there is a compare function. Link to comment Share on other sites More sharing options...
stusviews Posted January 9, 2015 Share Posted January 9, 2015 Post the device model numbers if you can't find them here: http://www.insteon.com/support#documentation Link to comment Share on other sites More sharing options...
Jimbo.Automates Posted January 9, 2015 Share Posted January 9, 2015 I needed a missing one a couple weeks ago and emailed the support address for the site and he put it up for me within a few minutes. Link to comment Share on other sites More sharing options...
apostolakisl Posted January 9, 2015 Share Posted January 9, 2015 (3) using an ISY 994i is there any other way to prove a device has been factory reset? No, but if you check the links table, and it has links, then you do what you believe to be a factory reset, then check the links table again and it is empty, odds are you succeeded. Link to comment Share on other sites More sharing options...
stusviews Posted January 9, 2015 Share Posted January 9, 2015 I needed a missing one a couple weeks ago and emailed the support address for the site and he put it up for me within a few minutes. Who and where? Link to comment Share on other sites More sharing options...
Teken Posted January 9, 2015 Share Posted January 9, 2015 Who and where? Perhaps he is referencing this resource link: http://www.smarthome.com/manuals.html Link to comment Share on other sites More sharing options...
stusviews Posted January 9, 2015 Share Posted January 9, 2015 Perhaps he is referencing this resource link: http://www.smarthome.com/manuals.html Those are pre-Inseon, X10 compatible devices. Link to comment Share on other sites More sharing options...
Teken Posted January 9, 2015 Share Posted January 9, 2015 Those are pre-Inseon, X10 compatible devices. Yeah, I don't know why the other link I entered won't show up? It also appears soon after I posted it up it was gone WTF? Link to comment Share on other sites More sharing options...
Jimbo.Automates Posted January 9, 2015 Share Posted January 9, 2015 In my case, I had saved a link to the pdf, and when I tried to go there I got a 404. The bottom of the 404 page had the link www.insteon.com/404-help-us and in that link I said what I was looking for, and he put the link back. Hopefully it would work for any missing device manuals? Link to comment Share on other sites More sharing options...
Teken Posted January 9, 2015 Share Posted January 9, 2015 In my case, I had saved a link to the pdf, and when I tried to go there I got a 404. The bottom of the 404 page had the link www.insteon.com/404-help-us and in that link I said what I was looking for, and he put the link back. Hopefully it would work for any missing device manuals? I think you and I were using a similar link. Mine was from two years ago. But literally I was able to see the links and when I posted it up here it went poof! I have seen this before for product items on the SH site too. Perhaps this is just a reordering of the data base as Brian H. Also indicated many developer manuals were being pushed out onto the public realm. Might show back up in a few days. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
stusviews Posted January 9, 2015 Share Posted January 9, 2015 In my case, I had saved a link to the pdf, and when I tried to go there I got a 404. The bottom of the 404 page had the link www.insteon.com/404-help-us and in that link I said what I was looking for, and he put the link back. Hopefully it would work for any missing device manuals? Who put the link back? Link to comment Share on other sites More sharing options...
Jimbo.Automates Posted January 9, 2015 Share Posted January 9, 2015 Who put the link back?Webmaster@insteon.com Link to comment Share on other sites More sharing options...
Brian H Posted January 10, 2015 Share Posted January 10, 2015 Some of the manuals for the older hardware revision modules have gone missing. Like the one for the earlier 2457D2 that was before the Flow Chart button sequence was introduced. There where also different manuals for other modules depending on their hardware revisions. Like the 2476S Switchlinc Relay with no Air Gap switch. That needs a completely different set of steps to do a Factory Reset. Modules with or without sense inputs, isolated outputs etc. Link to comment Share on other sites More sharing options...
Techman Posted January 10, 2015 Share Posted January 10, 2015 Is this one that you're look for? 2457D2 LampLinc.pdf Link to comment Share on other sites More sharing options...
stusviews Posted January 10, 2015 Share Posted January 10, 2015 Or this one? SwitchLinc V2 Relay 2476S.pdf Link to comment Share on other sites More sharing options...
Brian H Posted January 10, 2015 Share Posted January 10, 2015 Thanks for the links. I have all of the manuals. I was trying to point out. Smartlabs/Smarthome seems to make finding some older manuals almost impossible to find. Link to comment Share on other sites More sharing options...
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