I would try disabling all the devices that have a "!" or "1011" next to them, right click on the device then click on disable.

 

Does the "system busy" go away after the devices are disabled?

 

If so, then enable the devices, one at a time, and try to query it.

 

Hopefully you'll find a device that's causing the problem.

 

How many devices are problematic?

 

If your still having issues after trying the above then I would open a trouble ticket with UDI.

 

 

When i disabled the first device, the admin console froze.  After restarting the computer, and trying to connect to the 994, through my browser by ip address, the "webpage is not available" error come up.   When i double click the admin console icon on the desktop, nothing happens now, it wont open.  

When i disabled the first device, the admin console froze.  After restarting the computer, and trying to connect to the 994, through my browser by ip address, the "webpage is not available" error come up.   When i double click the admin console icon on the desktop, nothing happens now, it wont open.  

 

When you updated your firmware did you also clear out your java cache and upload the 4.2.18 java version of the admin console?

When you updated your firmware did you also clear out your java cache and upload the 4.2.18 java version of the admin console?

 

Yes.

In that case I would suggest contacting UDI.

 

Submit a Ticket:        http://www.universal-devices.com/contact-support

Email:                      support@universal-devices.com

Phone:                    818.631.0333