smokegrub Posted February 13, 2015 Posted February 13, 2015 I am trying to set up my SMTP settings in the ISY so I can stop using the default. Although all my settings appear correct, when I test the settings I get the message [unsupported Authentication Method]. When I checked the authentication settings in my Apple Mail setup I have “none” selected. Is this my problem? What should I use for authentication in my Apple Mail settings in order to have these settings accepted in the ISY setup?Mac OS 10.9.5; Apple Mail 7.3.
Techman Posted February 13, 2015 Posted February 13, 2015 What are the settings that you're trying to use that don't work?
smokegrub Posted February 14, 2015 Author Posted February 14, 2015 As best I can tell, given the message I receive, the problem has something to do with authentication. Do you know if the ISY requires something in this step in order to accept my entries?
Jimbo.Automates Posted February 14, 2015 Posted February 14, 2015 Post ALL of your apple mail ISY smtp settings and I'm sure someone that knows apple mail will point out what needs changed. Sent from my Nexus 7 using Tapatalk
smokegrub Posted February 14, 2015 Author Posted February 14, 2015 User Name: ****** Password: ****** Outgoing Mail Server: smtp.cox.net Port: 110 Authentication: Password
Jimbo.Automates Posted February 14, 2015 Posted February 14, 2015 (edited) The port is an issue, and not sure if you have TLS enabled or not. Try these settings: http://www.cox.com/residential/support/phone/article.cox?articleId=a8fb24c0-6440-11df-ccef-000000000000 server : smtp.cox.net Outgoing SMTP Port: 587 with TLS enabled 465 with SSL enabled and check the authentication box, if available 25 for no securityNote: Cox does not recommend the use of unsecure ports. Edited February 14, 2015 by Jimbo
Xathros Posted February 14, 2015 Posted February 14, 2015 User Name: ****** Password: ****** Outgoing Mail Server: smtp.cox.net Port: 110 Authentication: Password Your looking at the settings for your incoming mail server. You need to look at the SMTP (Outbound) settings in your Apple Mail program. The settings Jimbo provided however will likely work for you. -Xathros
smokegrub Posted February 14, 2015 Author Posted February 14, 2015 I am definitely doing something wrong. I changed the outgoing port to 465 and SSL enabled in Apple Mail. I then checked the authentication box and selected Password. I entered the User Name and Password. I then tested my email account by sending a test message to myself. It worked fine. However, when I entered the SMTP Settings in the ISY and tested I got the message Mail Server Failure (Server not responding). I apologize for the inconvenience, but I am a novice where networking issues are involved.
Xathros Posted February 14, 2015 Posted February 14, 2015 Try port 587 and check the Use TLS box. -Xathros
smokegrub Posted February 14, 2015 Author Posted February 14, 2015 Bingo! Xathros. Using Port 587 and TLS worked.
smokegrub Posted February 14, 2015 Author Posted February 14, 2015 Xathros: Can you recommend a book on networking, email setup and the like?
Xathros Posted February 14, 2015 Posted February 14, 2015 Sorry. I have learned from doing over many years. While I'm sure there are resources out there to learn from, I don't know where to point you. -Xathros Sent from my iPhone using Tapatalk
builderb Posted February 16, 2015 Posted February 16, 2015 I'm a total novice with those things myself, but I've gotten pretty far with The Google. Sent from my iPad using Tapatalk
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