I am trying to set up my SMTP settings in the ISY so I can stop using the default. Although all my settings appear correct, when I test the settings I get the message [unsupported Authentication Method]. When I checked the authentication settings in my Apple Mail setup I have “none” selected. Is this my problem? What should I use for authentication in my Apple Mail settings in order to have these settings accepted in the ISY setup?

Mac OS 10.9.5; Apple Mail 7.3.

What are the settings that you're trying to use that don't work?

As best I can tell, given the message I receive, the problem has something to do with authentication. Do you know if the ISY requires something in this step in order to accept my entries?

Post ALL of your apple mail ISY smtp settings and I'm sure someone that knows apple mail will point out what needs changed.

 

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User Name: ******

Password: ******

Outgoing Mail Server: smtp.cox.net

Port: 110

Authentication: Password

The port is an issue, and not sure if you have TLS enabled or not.  Try these settings:

 

http://www.cox.com/residential/support/phone/article.cox?articleId=a8fb24c0-6440-11df-ccef-000000000000

server : smtp.cox.net

Outgoing SMTP Port:

• 587 with TLS enabled
• 465 with SSL enabled and check the authentication box, if available
• 25 for no security
  Note: Cox does not recommend the use of unsecure ports.

Edited February 14, 201510 yr by Jimbo

User Name: ******

Password: ******

Outgoing Mail Server: smtp.cox.net

Port: 110

Authentication: Password

Your looking at the settings for your incoming mail server.  You need to look at the SMTP (Outbound) settings in your Apple Mail program.  The settings Jimbo provided however will likely work for you.

 

-Xathros

I am definitely doing something wrong. I changed the outgoing port to 465 and SSL enabled in Apple Mail. I then checked the authentication box and selected Password. I entered the User Name and Password. I then tested my email account by sending a test message to myself. It worked fine. However, when I entered the SMTP Settings in the ISY and tested I got the message Mail Server Failure (Server not responding).

 

I apologize for the inconvenience, but I am a novice where networking issues are involved.

Try port 587 and check the Use TLS box.

 

-Xathros

Bingo! Xathros. Using Port 587 and TLS worked.

Excellent!

 

Glad you got it going.

 

-Xathros

Xathros: Can you recommend a book on networking, email setup and the like?

Sorry. I have learned from doing over many years. While I'm sure there are resources out there to learn from, I don't know where to point you.

 

 

-Xathros

 

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Thanks, anyway.

I'm a total novice with those things myself, but I've gotten pretty far with The Google.

 

 

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