jruben4 Posted February 19, 2015 Share Posted February 19, 2015 I had a 2477D insteon switch working fine with my ISY system; then one day it was being added to a scene in my ISY, and the ISY reported it couldn't communicate with it (but I could still turn the switch on/off via ISY interface, and it was still responding to scenes). I tried a factory reset of the switch (with air-gap, etc) and deleted the switch from my ISY and tried to re-link afresh. When I hit the linc button on the switch, the ISY sees it as a new insteon device and sees the address, but then when I try to complete the link, and it tries to initialize the system, I get an error that it can't be added, because it cannot determine the device link table address. I upgraded to pro just in case this was the issue but it didn't fix it. Any ideas? Thanks! Link to comment
jruben4 Posted February 19, 2015 Author Share Posted February 19, 2015 The event trace: Wed 02/18/2015 08:23:02 PM : Start Insteon Device Linking Mode Wed 02/18/2015 08:23:02 PM : [LNK-BGN ] 02 64 01 00 06 Wed 02/18/2015 08:23:17 PM : [LNK-STAT ] 02 53 M(01) gid=00 33.98.5D 0120 44 Wed 02/18/2015 08:23:17 PM : [33.98.5D 00] Linked device type=01.20 fw=44 Wed 02/18/2015 08:23:17 PM : [33 98 5D 0 ] Added to list of devices to link to ISY Wed 02/18/2015 08:23:17 PM : [LNK-BGN ] 02 64 01 00 06 Wed 02/18/2015 08:23:27 PM : Stop Insteon Device Linking Mode, Final processing to follow Wed 02/18/2015 08:23:27 PM : [LNK-END ] 02 65 06 : : Unexpected, ignored (65) Wed 02/18/2015 08:23:27 PM : [iNST-TX-I1 ] 02 62 33 98 5D 0F 0D 00 Wed 02/18/2015 08:23:28 PM : [iNST-ACK ] 02 62 33.98.5D 0F 0D 00 06 (00) Wed 02/18/2015 08:23:28 PM : [iNST-SRX ] 02 50 33.98.5D 30.6B.B9 2B 0D 02 (02) Wed 02/18/2015 08:23:28 PM : [std-Direct Ack] 33.98.5D-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Wed 02/18/2015 08:23:28 PM : [33 98 5D 0 ] Calibrating engine version Wed 02/18/2015 08:23:28 PM : [iNST-TX-I2CS] 02 62 33 98 5D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Wed 02/18/2015 08:23:28 PM : [iNST-ACK ] 02 62 33.98.5D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Wed 02/18/2015 08:23:37 PM : [iNST-TX-I2CS] 02 62 33 98 5D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Wed 02/18/2015 08:23:37 PM : [iNST-ACK ] 02 62 33.98.5D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Wed 02/18/2015 08:23:46 PM : [iNST-TX-I2CS] 02 62 33 98 5D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Wed 02/18/2015 08:23:46 PM : [iNST-ACK ] 02 62 33.98.5D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Wed 02/18/2015 08:23:50 PM : [33 98 5D 0 ] Failed to add device, reason 9 Wed 02/18/2015 08:23:50 PM : [All ] Writing 0 bytes to devices Wed 02/18/2015 08:23:50 PM : [All ] Writing 0 bytes to devices Link to comment
stusviews Posted February 19, 2015 Share Posted February 19, 2015 Try selecting the device from the drop down list using the Insteon ID instead of the discovery method (click on the light bulb icon). Double check the wiring for good, tight connections. Link to comment
jruben4 Posted February 19, 2015 Author Share Posted February 19, 2015 Same problem trying it with the ID. Doubt wiring issues as it worked for weeks and suddenly had an issue when programming one day - didn't reopen the gang box. Any idea what reason 9 is? Link to comment
stusviews Posted February 19, 2015 Share Posted February 19, 2015 None, but Lee probably does. OTOH, a poor connection can take weeks, months or even longer to manifest. Except for the labor, it's a no-cost check. Link to comment
LeeG Posted February 19, 2015 Share Posted February 19, 2015 The command that asks for the link database location was issued three times and failed to get a response to any of the three attempts. There should have been an 02 5x response. Is this device some distance from the PLM? How old are the devices around this device? There should have been an Extended message response. Wed 02/18/2015 08:23:28 PM : [iNST-TX-I2CS] 02 62 33 98 5D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Wed 02/18/2015 08:23:28 PM : [iNST-ACK ] 02 62 33.98.5D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Wed 02/18/2015 08:23:37 PM : [iNST-TX-I2CS] 02 62 33 98 5D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Wed 02/18/2015 08:23:37 PM : [iNST-ACK ] 02 62 33.98.5D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Wed 02/18/2015 08:23:46 PM : [iNST-TX-I2CS] 02 62 33 98 5D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Wed 02/18/2015 08:23:46 PM : [iNST-ACK ] 02 62 33.98.5D 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Wed 02/18/2015 08:23:50 PM : [33 98 5D 0 ] Failed to add device, reason 9 Link to comment
LeeG Posted February 19, 2015 Share Posted February 19, 2015 This is what a v.44 SwitchLinc add should look like in this area. Thu 02/19/2015 10:22:30 PM : [LNK-STAT ] 02 53 M(01) gid=00 33.95.41 0120 44 Thu 02/19/2015 10:22:30 PM : [33.95.41 00] Linked device type=01.20 fw=44 Thu 02/19/2015 10:22:30 PM : [33 95 41 0 ] Added to list of devices to link to ISY Thu 02/19/2015 10:22:30 PM : [LNK-BGN ] 02 64 01 00 06 Thu 02/19/2015 10:22:39 PM : Stop Insteon Device Linking Mode, Final processing to follow Thu 02/19/2015 10:22:39 PM : [D2D EVENT ] Event [11 B6 BC 1] [DOF] [1] uom=0 prec=-1 Thu 02/19/2015 10:22:39 PM : [ 11 B6 BC 1] DOF 1 Thu 02/19/2015 10:22:39 PM : [D2D-CMP 0073] CTL [11 B6 BC 1] DOF op=1 Event(val=1 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> true Thu 02/19/2015 10:22:39 PM : [LNK-END ] 02 65 06 : : Unexpected, ignored (65) Thu 02/19/2015 10:22:39 PM : [D2D-CMP 004F] CTL [11 B6 BC 1] DOF op=1 Event(val=1 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> true Thu 02/19/2015 10:22:39 PM : [iNST-TX-I1 ] 02 62 33 95 41 0F 0D 00 Thu 02/19/2015 10:22:39 PM : [iNST-ACK ] 02 62 33.95.41 0F 0D 00 06 (00) Thu 02/19/2015 10:22:39 PM : [iNST-SRX ] 02 50 33.95.41 22.80.0B 2B 0D 02 (02) Thu 02/19/2015 10:22:39 PM : [std-Direct Ack] 33.95.41-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 02/19/2015 10:22:39 PM : [33 95 41 0 ] Calibrating engine version Thu 02/19/2015 10:22:39 PM : [iNST-TX-I2CS] 02 62 33 95 41 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Thu 02/19/2015 10:22:40 PM : [iNST-ACK ] 02 62 33.95.41 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Thu 02/19/2015 10:22:40 PM : [iNST-SRX ] 02 50 33.95.41 22.80.0B 2B 2F 00 (00) Thu 02/19/2015 10:22:40 PM : [std-Direct Ack] 33.95.41-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 02/19/2015 10:22:40 PM : [iNST-ERX ] 02 51 33 95 41 22 80 0B 11 2F 00 00 01 0F FF 00 AA 00 22 80 0B 00 1C 01 4E Thu 02/19/2015 10:22:40 PM : [Ext-Direct ] 33.95.41-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 02/19/2015 10:22:40 PM : [33 95 41 0 ] Using Database Link Table offset 0x0FF8 (reported 0x0FF8) Thu 02/19/2015 10:22:41 PM : [33 95 41 1 ] Start : Adding device to ISY Thu 02/19/2015 10:22:41 PM : [33 95 41 1 ] Finish : Adding device to ISY was Successful Thu 02/19/2015 10:22:41 PM : [33 95 41 1 ] Link 0 : 0FF8 [A20022800BFF1F01] Saving [A20022800BFF1F01] There are additional trace entries but the Red shows what should be happening. The Blue messages are missing. Either 1 - Extended message is not reaching SwitchLinc 2 - SwitchLinc is not responding 3 - Response not making it back to PLM Suggest putting SwitchLinc on extension cord and powering from PLM location. Link to comment
jruben4 Posted February 19, 2015 Author Share Posted February 19, 2015 I've installed all the switches in the last 2 months, so they are all new versions. There are probably 6 dual-band switches within 20' of this switch, so I would think even if powerline communication issues the RF should hit it. Also, how is it I can flawlessly control this switch from other switches, as well as from the ISY interface, but there are communication issues only when doing this programming? Link to comment
LeeG Posted February 19, 2015 Share Posted February 19, 2015 Extended messages are not used between devices and not used by ISY to turn On/Off the SwitchLinc. They are used during add of device to the ISY and when Scenes are created or modified. Something in the Insteon network is not handling Extended (long) messages. Link to comment
jruben4 Posted February 19, 2015 Author Share Posted February 19, 2015 So the problem is one of the other switches closer to the ISY is not passing/relaying extended messages? Link to comment
LeeG Posted February 19, 2015 Share Posted February 19, 2015 Or that SwitchLinc is not handling them. That is why I suggested using an extension cord to plug the SwitchLinc into the PLM power point. All the home improvement stores carry them, plug on one end, bare stripped wires on the other. I test all my devices that way before installing in permanent location. Link to comment
Techman Posted February 19, 2015 Share Posted February 19, 2015 jruben4 This is a long shot but try unplugging both the PLM and the ISY, wait about 10 seconds then plug in the PLM, wait another 10 seconds then plug in the ISY. Have you recently added any electronics that might be interfering with the Insteon signals? Link to comment
Xathros Posted February 19, 2015 Share Posted February 19, 2015 Another option would be to plug the PLM into an extension cord and then the cord into an outlet that is on the same circuit as the Switchlinc. Try to add the Switchlinc then put the PLM back after a successful link has been established. -Xathros Link to comment
jruben4 Posted February 20, 2015 Author Share Posted February 20, 2015 Ok, I moved the ISY next to the switch and I was able to get it to link. New problem: I am able to add it back to the scenes, but I can't get it to be 50% dim. Even though it is set to 50% on level in each scene it's in, it still comes on at 100% when the scene is turned on. When I adjust the dim level for a scene, I see it write sucessfully to the switch (and in fact, it goes to 50% temporarily). But when the scene goes off then back on it's back to full 100%. Link to comment
LeeG Posted February 20, 2015 Share Posted February 20, 2015 How is the Resume Bright option set? Around page 9-12 of SwitchLinc Owner's manual. What is turning on the SwitchLinc, a Program using the Scene name the SwitchLinc paddle another device It makes a difference as to what On Level needs adjustment or Resume Bright option. Link to comment
jruben4 Posted February 20, 2015 Author Share Posted February 20, 2015 I'm not sure what you mean by resume bright option. I can't find it in the SwitchLinc owner's manual. This is something set up on the switch itself and not in ISY? Link to comment
LeeG Posted February 20, 2015 Share Posted February 20, 2015 Under "Local Settings"; "Local On-Level". Without knowing how the SwitchLinc is being controlled (my previous questions) it is one of the possibilities. Link to comment
jruben4 Posted February 21, 2015 Author Share Posted February 21, 2015 Is this somewhere in the admin console of the ISY? Link to comment
LeeG Posted February 21, 2015 Share Posted February 21, 2015 It is in the SwitchLinc Owner's manual. Link to comment
Jimbo.Automates Posted February 21, 2015 Share Posted February 21, 2015 Ok, I moved the ISY next to the switch and I was able to get it to link. New problem: I am able to add it back to the scenes, but I can't get it to be 50% dim. Even though it is set to 50% on level in each scene it's in, it still comes on at 100% when the scene is turned on. When I adjust the dim level for a scene, I see it write sucessfully to the switch (and in fact, it goes to 50% temporarily). But when the scene goes off then back on it's back to full 100%. When you say the scene goes off then on, what is changing the scene? A program, manually at the switch, toggling the scene in the Admin Console or from mobilinc or? Sent from my Nexus 7 using Tapatalk Link to comment
LeeG Posted February 21, 2015 Share Posted February 21, 2015 Good set of questions. I asked them in post 15. Perhaps if enough folks ask them they will eventually be answered. Link to comment
jruben4 Posted February 21, 2015 Author Share Posted February 21, 2015 I'm going to call the switch I want to be 50% in scenes switch A. Ok, local on-level for switch A is set to 50%. If I turn the light on/off on the switch A, it goes from off to 50%. If I activate the switch on from any switch B, C, D that are controllers for scenes that switch A is a responder, switch A will go to 100%, even though I've set it to 50% in all these scenes. If I turn the scenes on from the ISY admin console, it works correctly, switch A comes on at the assigned 50%. Link to comment
LeeG Posted February 21, 2015 Share Posted February 21, 2015 In the Scene definition there is a Scene Name followed by all the Controllers of the Scene. These nodes will be in Red. Click the first Red Controller node below Scene name and set the Responder On Level as desired. Each Red Controller has a unique set of Responder On Levels. Click on each Red Controller and set the Responder On Level as desired. Link to comment
jruben4 Posted February 21, 2015 Author Share Posted February 21, 2015 Great, this fixed my issue, thanks! My problem was I was selecting the scene, then adjusting switch A's slider, instead of selecting the controller then adjusting switch A slider. Link to comment
jruben4 Posted February 21, 2015 Author Share Posted February 21, 2015 Also, it seems like the switch-to-switch communication works over RF or powerline, but any programming (extended messages?) requires a powerline only link. Link to comment
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